Tried to place an order using Amazon Pay. Got an email that the order didn't go through and to try again. I tried again but did so without Amazon Pay. They shipped both, the one they said didn't go th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of the Hibiscus plants appearently has a infestation of some kind. The plant is a good size & green but when I picked it up on 9/23/17 its leaves were severely curled so the infestation had alread... See more
Company replied
I am disgusted by the fact of a representation of your business is leaving tasteless comments on post dealing with the murder of a child. Court Instagram post about the death of Suni bell. It’s disgu... See more
Manager and Customer Service disappointed me. After living in the South, I fell in love with Crepe Myrtles. Moving back to Ohio, I was encouraged to find an Ohio zone hearty-one on Monrovia and orde... See more
Company details
Written by the company
Monrovia grows the healthiest, highest quality plants so that you can create outdoor spaces that will thrive for years to come. Our plants are nurtured with attention to every detail, to ensure vibrancy and lasting beauty. And whether you're an experienced green thumb or an admirer of nature who is digging in for hte first time, we're there with guidance and inspiration to help you achieve success.
Contact info
East Monrovia Place 817, 91702, Azusa, United States
- shopmonrovia@monrovia.com
- monrovia.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Site was easy to use and the plants are …
Site was easy to use and the plants are healthy and growing.
Great plant
Great plant, even better than expected. Arrived in excellent condition, very healthy
Fantasy experience with online Marovia …
Fantasy experience with online Monrovia plant purchase. The online selection was good, I knew I'd get the best plant specimens. Communications to me were perfect. I was aware of every step of the process and where my order was. In fact, I typed my phone number in wrong so the nursery it shipped to couldn't get ahold of me. Monrovia customer service tracked down my correct info and emailed me. They made sure I received my order. Everything was in perfect shape and it had my name on every plant. They plants are all in the ground and doing well. I definitely will order from Monrovia online again.
The plant was a little brown at first …
The plant was a little brown at first but with a little trimming it looked better. Can't complain too much. It seems healthy now.
Very convenient
Very convenient. Plants were in great shape and are growing well. Would order plants again from Monrovia.
Plants arrived in great shape!
The tree was very healthy
The tree was very healthy. It had a bald spot or they would have gotten 5 stars.
Good strong plants fast delivery
Good strong plants fast delivery. I will buy from again.
Loved being able to buy hard to find …
Loved being able to buy hard to find plants online from Monrovia and then to be able to pick them up at a nearby nursery. A wonderful service!
shipped 2 weeks later than promised
shipped 2 weeks later than promised, and when it finally did, one of my ordered plants (a tree) wasn't in stock. no responses to emails from customer service and no effort to "make it right" or fulfill my order. waited 8 weeks for a tree that never came!
Great website!
Great website!! Great selection, great customer service but I can't get the product to ship near my house in Austin, TX. Otherwise a great experience. Will be rating 5 stars when better shipping options are available.
Would definitely order plants thru them …
Would definitely order plants thru them again. Great experience.
The process was fine
The process was fine. The delivery time was fine. The product really struggled. Out of four bushes ordered 3 months ago, 1 died and the other 3 are still struggling.
All products delivered were in excellent condition
All products delivered were in excellent condition. There were planting guideness notes attached, which was appreciated.
The plants themselves were good quality …
The plants themselves were good quality and as described. They did get a little beat up in transit which is why I’m giving 4 stars instead of 5. The plants are alive and happy since planting around 5 months ago.
Easy to find the plants I want and …
Easy to find the plants I want and explore other plants for particular needs. The plans all arrive beautifully healthy and ready to plant!
Some of the skimmia plants were not in …
Some of the skimmia plants were not in the best of shape, poor color, with one having obvious signs of pests, as leaves were partially chewed.
Hibiscus plant has an infestation on arrival.
One of the Hibiscus plants appearently has a infestation of some kind. The plant is a good size & green but when I picked it up on 9/23/17 its leaves were severely curled so the infestation had already been going on for a long time. Monrovia claims that they won't ship any plants until they meet their rigorous quality & size standards. The condition of this plants speaks otherwise.

Reply from Monrovia
Very nice plants - not sure about the price
I ordered 3 dwarf azalea plants online. They couldn't be shipped to the Morovia dealer closest to my home so they shipped my order to a secondary location. I picked the plants up at the Closer nursery without a problem. It just seemed to me that the cost to purchase online was a bit high but I am not certain. Therefore, I can only rate my experience with 4 stars. I had considered a 3-star review but I had to consider that such a review may be too harsh. The plants are nice. In good condition and healthy.
I have known of Monrovia for years
I have known of Monrovia for years. I learned about them from my
father who was a botanist, among other things. So I started buying
from them just recently and am very pleased with their quality and
Prices. I shall continue to buy from them.
Thanks,
Pierre...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





