moneymotion.io Reviews 

99
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were unhappy with their experience overall. Many customers faced significant issues with payments, reporting funds being held, delayed, or even disappearing, often without clear explanation. People also struggled to receive refunds, with money being withheld or security deposits not returned. A major source of frustration was the customer service, which was frequently described as unresponsive, unhelpful, and difficult to reach, leading to ignored support tickets and a lack of communication. However, some customers also noted satisfaction with the service, appreciating its unique offerings and reporting timely payouts. A few other people also felt that support had improved, becoming more responsive and effective in resolving issues.

What people talk about most

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting delayed or... See more

Refund

Reviewers express significant dissatisfaction regarding refunds, with many reporting that they never received... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting long waits for replies, sometimes... See more

Customer service

Clients share negative opinions on customer service, with many reporting that support is unresponsive,... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

2 of my customers who purchased with moneymotion through my sellhub.cx store were charged for a transaction but never received the product, and I never got the money. I've never experienced anythi... See more

Rated 1 out of 5 stars

Para serem Portugueses fazem mesmo um bom scam. Pegam pagamentos e não deixam fazer withdraw. After emailing them for days, the support remains silent. Customers got money deducted from their cards,... See more

Company replied

Rated 1 out of 5 stars

I have 8900$ locked, they are not asking for any doucement or stuff, they are not talking about anything wtf is going on is that even legal ? Do they have a telegram or discord server ? YOU DONT NEE... See more

Company replied

Rated 1 out of 5 stars

The transition from V1 to V2 has been a complete mess. I cannot withdraw my money. They are holding my previous security deposit for another 60 days (despite it being held for months already) and ar... See more


Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(99)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

I can't clear my 120€ security deposit they are ignoring my tickets. This processor also owns "sellhub.cx" watch out it is a scam.

18 May 2025
Unprompted review
moneymotion.io logo

Reply from moneymotion.io

Hello Kuzey,

The security deposit can only be cleared after 180 days of your last sale, as stated in our terms of services.

It is used to cover any potential disputes you may receive, as the buyer has 180 days to report them to their bank.

Best Regards,
moneymotion

Show reviews in all languages. (99 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look