Moneyadvisorycentre Reviews 

174
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, understanding, and patient approach, making them feel at ease. Many people highlight the professional and non-judgmental customer service, appreciating the clear, easy-to-understand explanations provided. The overall service is frequently described as outstanding, with consumers noting the ease and straightforwardness of the process. Reviewers often express feeling stress-free and supported, as advisors effectively guide them, leading to a significant sense of relief and confidence. This comprehensive support helps people manage their finances and get their lives back on track.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, describing them as helpful, understanding, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting advisors who are... See more

Service

Customers had positive experiences with service, often describing it as excellent and 5-star. Reviewers... See more

User experience

Users describe positive interactions with the user experience, often highlighting how easy, relaxed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been debating doing this for months and been putting it off but I’m so glad I finally took the leap ! Zain was so helpful and explained everything step by step, was really understanding to my sit... See more

Rated 5 out of 5 stars

My advisor Jesse put me at ease straight away. I felt shame an anxious but received an excellent service from him that was not judgemental. He allowed me to give information at my own pace and all his... See more

Rated 5 out of 5 stars

I was worried I wouldn't have been able to get help with my finances and had got myself into a lot of debt but the money advisory centre made it easy, relaxed and straight forward. I would like to th... See more

Rated 5 out of 5 stars

I spoke will Bill at the money advisory and I couldn't be more greatful, I was starting not to see away out of the debt I was getting into paying the minium each month then re-usung the card for day t... See more


Company details

  1. Credit Counseling Service

Written by the company

A clear approach to managing debt. Our goal is simple: help you take control of your finances with clear, tailored debt advice
from people who understand what you're going through. Our support is confidential,
expert-led and focused on what’s right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(174)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Understanding and patient.

This was initially a very long phone call but I understand it has to be in order to get all the information correct.
Jesse was patient, kind and understanding of my situation and what had led to me seeking help with my finances. Absolutely would recommend to anyone struggling financially. Jesse came up with a solution for myself and talked me through different options.
Thank you so much, you’ve made me feel like a huge weight has been lifted.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Having been in touch with a few companies, MAC & in particular David stood out immediately. David explained everything fully, he never passed any judgement and made what felt like an embarrassing situation just a chat with a friend. His help with my debts has taken a huge weight off my shoulders and for that I'll always be grateful.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service , Mia put me at ease through every step of the process and explained all the costs and such as we went along. Can't thank you enough for helping me get my life back on track .

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Your representative was amazing & put me at ease throughout the whole process. She needs a BIG Easter egg 🤪 solution was/is perfect, service second to none, It was all done very professionally

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Tanya

Tanya, my advisor, was so helpful and talked me through all my options explaining anything I had queries about clearly. This was a nerve wrecking and embarrassing experience for me but she made it so much easier to deal with.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

After thinking about it

After thinking about it, I decided not to pay MAC £3600 for setting my debt management plan up… I was seeking help with my debts, not getting myself more in debt.

9 April 2026
Unprompted review
Moneyadvisorycentre logo

Reply from Moneyadvisorycentre

Hi Gary,

Thanks for getting in touch with us about sorting out your debts.

We're always transparent about what things cost and what you get for your money. Management fees are usually paid as part of your monthly payment and not a lump sum. Basically, you'd pay a small monthly fee as part of your overall payment, and for that we handle everything - deal with all your creditors, sort out payment plans, manage your account ongoing, and you'll have someone to call when you need help.

We understand if it’s not right for your situation. If you want to chat more about how the monthly payments would work, you can call us on 0161 804 2923

Hope you get everything sorted.
Money Advisory Centre

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