Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more
Company replied
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Review summary
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Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more
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Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more
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The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more
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Company details
- Promotional Products Supplier
- Corporate Gift Supplier
- e-Commerce Solution Provider
- Promotional Item Store
- Storage Facility
About Monday Merch
Written by the company
All-In-One Merch Partner
Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more
Merch Packs
Create beautiful packs for employees, customers, and relations. Learn more
Merch Platform
Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more
Who we help
We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.
Get Started
Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.
Contact info
Schiedamsedijk 38, 3011 ED, Rotterdam, Netherlands
- +31 10 307 2355
- support@mondaymerch.com
- mondaymerch.com
4.9
Excellent
390 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great support with the order
great support with the order, and the client was super happy with the product
2 April 2026
Unprompted review
Reply from Monday Merch
Hi Ramon,
Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience with the order.
We truly appreciate your trust and look forward to supporting you again on future projects!
Reply from Monday Merch
Hi Anna,
Thank you so much for your positive feedback! We’re delighted to hear that you liked our service. It was a pleasure working with you, and we truly appreciate your support. Looking forward to assisting you again soon!
Great customer service
Great customer service and high quality products. Always quick to respond to queries and requests.
1 April 2026
Reply from Monday Merch
Hi David,
Thank you for your positive feedback! We are so pleased to hear that you were happy with both our customer service and the quality of our products.
We truly appreciate your support and look forward to working with you again!
Fast, friendly and customer oriented
Oui needed some SWAG for one event. Everything was designed and well prepared by Monday Merch. I really appreciated the fast and friendly communication with the sales and account management team. Nice products and good quality.
1 April 2026
Reply from Monday Merch
Hi Marie,
Thank you for your positive feedback! We are so glad to hear that you appreciated working with our team. It’s also great to know you were happy with the quality of our products.
We truly value your support and look forward to working with you again! 😊
Reply from Monday Merch
Hello Lela,
Thank you so much for your positive feedback!
We’re delighted to hear that you’re happy with the product and that our team made a positive impression. Providing high-quality products and professional service is always our top priority.
We truly appreciate your feedback and look forward to serving you again! 😊
Reply from Monday Merch
Hi Clyde,
Thank you very much for the positive feedback! We are glad to know that you were happy with the products 😊
Quick reply and very friendly
27 March 2026
Reply from Monday Merch
Hi Nauko,
Thank you very much for your positive feedback 😊 We are very happy to know that you liked our service. We look forward to working with you again in the future!
Reply from Monday Merch
Hi Irina,
Thanks a lot for your feedback! 😊 We're glad everything met your expectations. Hope to work with you again soon!
Exceptional service and support from start to finish
We had an excellent experience with Monday Merch.
From the very first meetings, where they helped us define and choose the right gifts, to their thoughtful consultancy on the best options based on the different countries we needed to ship to, everything was handled with great care and expertise.
Even when we faced a few challenges with deliveries, their customer service was outstanding. Communication was always smooth, transparent, and solution-oriented. The team consistently focused on resolving issues quickly and effectively, which made a huge difference.
A big thank you to the entire Monday Merch team, especially Ema Štrbac and Raul Beltrá, for their support and dedication throughout the process.
25 March 2026
Reply from Monday Merch
Hi Natasha,
Thank you so much for your thoughtful and detailed feedback. It truly means a lot to us that you valued our support from the initial planning stages through to delivery.
We’re especially glad to hear that our team could assist you in navigating the challenges and provide solutions quickly and transparently.
It was a pleasure working with you, and we look forward to supporting you again in the future! 😊
Great services! And good quality!
A lot options of products. Great customer services, fast reply, very helpful. :)
24 March 2026
Reply from Monday Merch
Hi Kelly,
Thank you so much for your great feedback! We’re glad you enjoyed our wide product range and found our customer service helpful and responsive. We truly appreciate your support and look forward to working with you again in the future 😊
Very good quality product
Very good quality product! and Katrin was great help when we had some difficulties with delivery.
23 March 2026
Reply from Monday Merch
Hi Patrick,
Thank you for your positive feedback! We are very happy you liked the quality of our products, as well as the service. We look forward to working with you again 😊
Great service and a simple process
Really communicative team, who made the confusing world of merch buying way more simple. Thanks to the whole team (Lusine, Anna, Giulia) for your help- superstars!!
19 March 2026
Reply from Monday Merch
Hi Chloe,
Thank you for your amazing review! We are glad you liked our service and that the whole process went smoothly. We can't wait to work with you again 😊
Monday merch were super friendly and…
Monday merch were super friendly and professional from the start. They got me my merch a day early and communicated strongly throughout!
Amazing service and will be using them again.
18 March 2026
Reply from Monday Merch
Hi Jamil,
Thank you for your great review! We’re pleased you were happy with our service, communication, and delivery. Looking forward to working with you again 😊
Great Products and even better support…
Great Products and even better support and service throughout the whole process!
Thanks a lot.
16 March 2026
Unprompted review
Reply from Monday Merch
Hi Mira,
Thank you so much for such a positive review! We’re delighted to hear that you were happy with both our products and the support you received throughout the process. It was a pleasure working with you, and we truly appreciate your trust in us 😊
The service was excellent
The service was excellent. We received the merchandise earlier than expected, and the product quality is very good. Throughout the entire process, we were kept updated and received great support.
16 March 2026
Reply from Monday Merch
Hi Kusheeka,
Thank you very much for such a great review! We are happy to know that you were satisfied with our service, as well as the quality of products. We appreciate your support and look forward to working with you again 😊
Branded goodies - great first collaboration!
Collaborating with Monday Merch has been a true pleasure. Their clear communication, proactivity, hands-on feedback, and flexibility throughout the entire process made this a great first collaboration that certainly won't be the last one! Our deadline always remained a priority to them, while patiently maintaining a keen eye during the designing phase, right up to finalization. A huge thank you to the full team, we couldn't be happier with the end result!
16 March 2026
Reply from Monday Merch
Hello Lise,
Thank you very much for such a wonderful review! We’re very happy to hear that you had a great experience working with our team and that you were pleased with our service overall. We truly appreciate your support and look forward to working with you again on future projects 😊
Branded North Face jackets
I recently received my jackets from Monday Merch, and I’m very happy with the quality. The embroidery on the logo looks clean and well‑made, and the jackets themselves are exactly what I expected from The North Face.
The customer service was also excellent, very caring, professional, and attentive throughout the process. Overall, a great experience and a company I would gladly recommend.
2 March 2026
Unprompted review
Reply from Monday Merch
Hi Basma,
Thank you for sharing your feedback, and we’re sorry to hear that the embroidery on the logo did not meet your expectations. We understand how important the finishing details are, especially for a premium jacket, and we apologize for the disappointment caused.
We’ve reached out to you and offered a solution to resolve this issue, as customer satisfaction is very important to us.
Thank you again for bringing this to our attention.
Kind Regards,
Monday Merch Team
The service and help was great
The service and help was great! Due to being assigned a specific person that helps you from beginning to end, communication is easy and fast! Looking forward to ordering more products with you!
10 March 2026
Reply from Monday Merch
Hi Christianne,
Thank you so much for your positive words! We're really glad to hear that you had a great experience and that the dedicated support throughout the process made communication easy and efficient.
We truly appreciate your support and look forward to helping you with your future orders!
Kind regards,
Monday Merch Team
Good supported
Yasu and Mirela supported me from the very beginning all the way to the delivery of the order, which arrived well ahead of schedule and in perfect condition! I highly recommend them.
11 March 2026
Reply from Monday Merch
Hi,
Thank you for your wonderful feedback! We're delighted to hear that you were satisfied with our services and products. It’s great to know everything arrived ahead of schedule and in perfect condition.
Your recommendation truly means a lot to us. We appreciate your support and look forward to assisting you again with your future orders!
Excellent service from start to finish
Excellent service from start to finish, we were on a very tight deadline for a corporate event and the entire team did a fantastic job of getting the order delivered in time for our event.
8 March 2026
Reply from Monday Merch
Hi Suki,
Thank you so much for the great review! We know how stressful tight deadlines can be, so we’re thrilled we could get everything to you in time for the event. We appreciate your support and look forward to working with you again on the next project :)
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