Monday Merch Reviews 391

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often look even better in person than in photos. Many highlight the exceptional service, with staff being described as helpful, proactive, and efficient in guiding them through the process from design to delivery. The delivery service is frequently commended for its speed and reliability, even with tight deadlines and international shipments. However, some customers also mentioned minor issues, such as challenges with delivery planning towards the end of the process. A few people were dissatisfied with the quality of embroidery on logos, finding the stitching uneven and not meeting their expectations for a clean finish.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products like tote... See more

Service

People report positive experiences with service, highlighting its fantastic nature from order placement to... See more

Staff

Consumers consistently find the staff to be highly professional, responsive, and supportive. Many reviewers... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more

Company replied

Rated 5 out of 5 stars

Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more

Company replied

Rated 5 out of 5 stars

The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. e-Commerce Solution Provider
  4. Promotional Item Store
  5. Storage Facility

About Monday Merch

Written by the company

All-In-One Merch Partner

Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more

Merch Packs

Create beautiful packs for employees, customers, and relations. Learn more

Merch Platform

Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more

Who we help

We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.

Get Started

Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

391 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Kudos for speed and flexibility

We appreciate the flexibility, clear and very fast communication and the wide offer of products available online. This was our first cooperation with Monday Merch, but not the last one.

18 August 2025
Monday Merch logo

Reply from Monday Merch

Hi Andy,

Thank you so much for your kind words! :)

We’re really happy to hear that you appreciated the speed, flexibility, and wide product range. It was a pleasure working with you on your first project with us, and we look forward to many more collaborations in the future!

Kind regards,

Rated 5 out of 5 stars

Excellent service

Excellent service

18 August 2025
Monday Merch logo

Reply from Monday Merch

Hi Kelli-Paige,

Thank you so much for your feedback!

We’re really glad to hear that you’re happy with our service.

Kind regards,

Rated 5 out of 5 stars

The communication was smooth and the…

The communication was smooth and the production & shipping times were made in perfect time. The product itself super high quality.

Thanks a lot to the team for supporting in our order.

15 August 2025
Monday Merch logo

Reply from Monday Merch

Hi Myrlene,

Thanks so much for your feedback! 😊

We’re thrilled to hear you’re happy with the products and timing.

We’re always happy to help and can’t wait to be working together soon!

Rated 5 out of 5 stars

Moday Merch Success

Moday Merch offers a wide range of products, and overall, I really liked what they have. This was my first time placing an order for our company, and the quality met my expectations. In fact, the items looked even better in person than they did in the photos we were shown.

Claire Le Doan was extremely patient and helpful throughout the process — assisting with the design and helping us find products that fit our company’s budget. Lusine Papanyan kept us informed at every step to ensure the order arrived safely and just the way we wanted.

Overall, we’d like to sincerely thank the entire team for their collaboration and effort.

7 August 2025
Monday Merch logo

Reply from Monday Merch

Hi Aycan,

Thank you so much for your review!

We’re happy to hear that the products exceeded your expectations and that the process felt easy and supportive.

We’ll make sure to pass your kind words along to Claire and Lusine — they’ll be happy to know their efforts made a difference.

It’s been a real pleasure working with you, and we’re looking forward to many more great projects together! 😊

Rated 5 out of 5 stars

Great communication and very helpful.

Great communication and very helpful.

We love the products!

5 August 2025
Monday Merch logo

Reply from Monday Merch

Hi Andreia,

Thank you so much for the review!

We’re so happy to hear that you love the products — we love working with you too!

Looking forward to the next collaboration! :)

Rated 5 out of 5 stars

Nice experience

Quality products delivered quickly with efficient communication.

28 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Alex,

Thank you so much for your feedback!

We’re really happy to hear that you were satisfied with the quality, speed, and communication — that’s exactly what we aim for.

Looking forward to the next collaboration! :)

Rated 5 out of 5 stars

Monday Merch > everyone else!

There is literally no reason for you to use another merch provider.

Seamless ordering experience, great range and some of the most attentive customer support I've ever received.

Monday Merch > everyone else!

29 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Stefan,

Wow, thank you so much for your kind and amazing feedback!

It truly means a lot to us to hear that you had such a smooth experience and felt well supported.

It’s been a real pleasure working with you, and we’re looking forward to many more great projects together! 😊

Rated 5 out of 5 stars

Great Customer Service

Direct and personalised service. Very good!

29 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Xavier,

Thank you for your great feedback!

We’re happy to hear you appreciated our direct and personal service.

Looking forward to working with you again!

Rated 5 out of 5 stars

Great quality products!

Monday's team made different iterations according to our requests and everything arrived perfectly - everyone at the office loved the new merch

21 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Sara,

Thank you so much for your feedback! 😊

We’re so happy to hear that the team loved the new merch—it was a pleasure working with you and fine-tuning everything to your wishes.

Looking forward to creating more great things together in the future!

Rated 5 out of 5 stars

Quality, fast, super service, SOLID!

We ordered a significant merch collection, which we needed turned around in less than a month for a big event. The sales experience upfront was helpful and clear, allowing us to understand what was possible; the design team was fast and capable of working off of pixely mockups; the production team managed to get it done, shipped and delivered in time for the event. I would definitely use them again and recommend.

21 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Heather,

Thank you so much for your lovely feedback! 🙌

It was truly a pleasure working with you and supporting your team to bring everything together in time for the big event. We’re so glad to hear that the whole process—from design to delivery—went smoothly and met your expectations.

Can’t wait to work together again soon! ;)

Rated 5 out of 5 stars

We order 1500 stickers and the quality…

We order 1500 stickers and the quality is amazing. Great communication between us and Monday Merch team.

15 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Vente,

Thank you so much for the kind words! 😊

We’re happy to hear you’re satisfied with the sticker quality and our communication. It was great working with you—looking forward to the next project!

Rated 5 out of 5 stars

Love the team behind Monday Merch

Love the team behind Monday Merch! Everyone is professional and supportive. The quality of their products is also excellent. Highly recommended for various uses.

14 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Fellese,

Thank you so much for the lovely feedback! 😊

We’re really happy to hear that you’ve had such a positive experience with the team and our products. It was also truly a pleasure working with you.

Hope to speak to you soon again!

Rated 5 out of 5 stars

great service from design to delivery

great service from design to delivery, highly recommend!

14 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Marta,

Thank you so much for your lovely review! 😊

We’re really happy to hear that you had a great experience from design to delivery.

Looking forward to working with you again soon!

Rated 5 out of 5 stars

10/10 experience

Super responsive team, very high quality products. Would work together again.

9 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Gab,

Thank you so much for your kind words!

We’re thrilled to hear you had a 10/10 experience and loved the products.

We’d be happy to work together again anytime! 😊

Rated 5 out of 5 stars

very happy!

9 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Katharina,

Thank you for your review!

We’re so happy to hear that everything met your expectations and that you’re pleased with your order.

Can’t wait to work together again soon!

Rated 5 out of 5 stars

Excellent one-stop-shop

Excellent customer service at this one-stop-shop. So great to have one supplier for all merch, with competitive prices on top.

8 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Penny,

Thank you so much for your lovely feedback!

We’re really happy to hear you’re pleased with our service — it was a pleasure working with you too! 😊

Looking forward to the next one.

Rated 5 out of 5 stars

It was delivered super fast and the…

It was delivered super fast and the products looked amazing!

3 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Rita,

Thanks so much for your kind words!
We’re happy to hear everything arrived quickly and that you loved the products 😊

Looking forward to working together soon!

Rated 5 out of 5 stars

Perfect!

Their support was great, they were informing me all the time of updates, and went the extra mile to ensure we could meet our (very tight) deadline.

2 July 2025
Monday Merch logo

Reply from Monday Merch

Hi Catalina,

Thank you for your lovely feedback!

We’re really glad we could support you and help meet the tight deadline. Always happy to go the extra mile—looking forward to working together again soon!

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