momnt.com Reviews 

921
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, knowledgeable, and patient when guiding them through the entire application process. Consumers also appreciate the smooth user experience, noting that helpful customer service makes every interaction clear and stress-free. Additionally, many people highlight how easily they can access their accounts and follow their loan status without complications. Some people were dissatisfied with the payment process, noting frustrating issues like delayed check processing, missing payments, or unexpected extra charges. A few reviewers experienced complications regarding loan payoffs and felt that communication regarding billing and account tracking could be significantly improved.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and professional during phone calls and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are extremely polite,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the simple application process... See more

Service

Clients share profound satisfaction regarding the service, frequently highlighting efficient loan approvals... See more

Payment

Customers consistently note ambiguous experiences with payment, as reviewers highlight both helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more

Rated 5 out of 5 stars

I was so confused, but Karime talked me through everything! She was so patient and well trained! Made the whole process so easy! The company appears to put time into their employees training! I wou... See more

Rated 5 out of 5 stars

I was called by Jennifer today to discuss my account, she informed me I still had a little over $3000 to use if I needed to and I told her my business had been concluded with my roofing company and th... See more

Rated 5 out of 5 stars

I was pleasantly surprised when or design consultant showed up. She was very professional, she was very thorough and I could completely understand her. When I first booked my appt and got the confir... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

921 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(921)

289 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bilma was a pleasure to work with

Bilma was a pleasure to work with. Very professional. Very pleasant. Very knowledgeable. Very helpful. Very understanding. And she deserves a raise just for being as nice as she was and helpful. She assisted me very well.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

The agent

The agent, Bonnie, utilized practiced diction making the communication easy to understand which is not always the case over the phone. She was knowledgeable and answered my questions.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Carina is very well informed on the subject of lending annd my loan and explained it very well. She is also a very friendly, pheasant person, which made it a pleasure to speak with her. Thank you so much, Carina!

12 February 2026
Unprompted review
Rated 1 out of 5 stars

MOMNT is a Predatory Lender

Momnt is a predatory lender. Please do not do any business with this company! Do not believe any reviews that have five stars ratings, these reviews are all bogus. This company has a F rating with the BBB.

I tried to payoff my loan before any interest acrued. However, my refinance company wanted to send a wire, Momnt told thm then do not take wires. Henceforth, meaning that they are intentionally practicing predatory lending. Their plan is to delay delay and delay to accrue additional interest.

Sent a certified check for payoff, they deliberly held the check for seven days to accrue more interest. They finally credited my account once I filed a complaint with the BBB.
If you are a consumer or a vendor that wants financing services, stay away from MOMNT. They are blood sucking predatory sharks.

9 February 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service with Fatima and…

Great customer service with Fatima and Jaquline. Very helpful and understanding. Only issue was a payment tsekn from me after I had paid off the full loan. Customer service took care of me, no issues. Inconvenient but I should be receiving a check back.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Very polite

Very polite, explain everything was very helpful great customer service thx Bonnie:)

11 February 2026
Unprompted review
Rated 5 out of 5 stars

The caller was excellent

The caller was excellent, she had a great attitude and was very professional. Well versed in how momnt works and how I could understand the process. Further she provided me with extensive answers to my questions.

I was very happy with the interaction.

11 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look