Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more
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Great Customer Service
It was nice and a gratifying feeling to be serviced by Jay. He is a "people person". He is tactful; possessed a friendly and respectful attitude dealing and talking with customers. He takes time to explain every detail of your questions and concerns. He gives you the feeling that "you", his customer, is his reason to be there and to help the best he could is his very existence in the company. I was lucky to be serviced by Jay and I was completely satisfied with his "above and beyond" service. Good luck, Jay!
Welcome call
This was my welcome call. The rep's name was Bonnie, she was very Friendly, pleasant and Polite. I am a call center manager and it was a breath of fresh air to have a conversation with Bonnie. She made my day
Customer service provider was excellent.
Great customer service!
Fatima simply called to make sure my roofing project was completed and if I was satisfied with the outcome. She also wanted to make sure I didn't need any more of my funding to complete anything else on the project. It was nice to be checked on!
Answer all questions with expertise
Answer all questions with expertise
Great Job Bonnie
Had the pleasure of speaking with Bonnie today. She was very helpful and walked me through everything and explained in detail all my questions. She was very pleasant and she made the experience easy to understand. Great Job
Excellent customer service
Excellent customer service. Very kind and very professional and understanding. 10 stars. .
Bonnie did great
Bonnie did great. She was sure to walk me through the process, and make sure any questions were answered.
They were courteous and explained…
They were courteous and explained everything in detail
Bonnie was thorough and addressed any…
Bonnie was thorough and addressed any questions
Pleasant
Pleasant, professional and on point explanation of my question.
Bonnie was fantastic.
Bonnie was very helpful and explained everything very well.
Yes they were very good love the…
Yes they were very good love the customer service
Bonnie was very professional and…
Bonnie was very professional and knowledgeable. She answered all of my questions.
Thanks
I had a great experience with…Experiencing the MOMNT!
I had a great experience with Momnt>from the entire process of establishing my account online to the follow up phone call from Company Representative Bonnie, who was incredible. First, it was amazing to speak with a real live person! Her spirit, personality, professionalism and personal care were genuine perfection. She was thorough in making sure that I understood all account policies, procedures, etc. It was indeed a pleasure. I highly recommend Momnt!
I was returning a call
I was returning a call. It was just to update the status of the project.The agent was very professional and pleasant.
The support team was very professional…
The support team was very professional and receptive to my concerns. They made me feel welcomed and that they would look out for my best interest.
Bilma was exceptional and a delight
Bilma was exceptional and a delight! She went above and beyond in clarifying a question I had on my account and resolved it quickly. She’s a keeper, Momnt! Treat her well!
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