momnt.com Reviews 

921
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, knowledgeable, and patient when guiding them through the entire application process. Consumers also appreciate the smooth user experience, noting that helpful customer service makes every interaction clear and stress-free. Additionally, many people highlight how easily they can access their accounts and follow their loan status without complications. Some people were dissatisfied with the payment process, noting frustrating issues like delayed check processing, missing payments, or unexpected extra charges. A few reviewers experienced complications regarding loan payoffs and felt that communication regarding billing and account tracking could be significantly improved.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and professional during phone calls and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are extremely polite,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the simple application process... See more

Service

Clients share profound satisfaction regarding the service, frequently highlighting efficient loan approvals... See more

Payment

Customers consistently note ambiguous experiences with payment, as reviewers highlight both helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more

Rated 5 out of 5 stars

I was so confused, but Karime talked me through everything! She was so patient and well trained! Made the whole process so easy! The company appears to put time into their employees training! I wou... See more

Rated 5 out of 5 stars

I was called by Jennifer today to discuss my account, she informed me I still had a little over $3000 to use if I needed to and I told her my business had been concluded with my roofing company and th... See more

Rated 5 out of 5 stars

I was pleasantly surprised when or design consultant showed up. She was very professional, she was very thorough and I could completely understand her. When I first booked my appt and got the confir... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

921 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(921)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Welcome Call Overview

The overview of the financing and payment details were thorough and clear. Bonnie spoke clearly and loud enough so I had no trouble hearing or understanding everything. She also answered any additional questions I had. I felt very comfortable about the financial process from the conversation.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Roof

Bonnie was very polite and very helpful. She made the experience quick and easy. I recommend that she be rewarded for her hard work.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

The day did not go as planned with an…

The day did not go as planned with an unexpected major expense. But Momnt financing came through for me. No one likes dealing with expensive surprises but I enjoyed making light of the situation with Christina. We bantered back and forth about this, that, and the other and it really helps to do business with people who actually care. It makes a crappy day easier to swallow. Thanks again!!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Karime

Karime, Was knowledgable on the system. Was very helpful and patient.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Positive feedback

I just spoke with a lovely woman, Jacqueline, who gave me the information I requested on my current loan.
She was patient and professional. It is my pleasure doing business with Momnt.
Best,
Linda McL.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

We have been introduced to this company via a home project (master shower replacement, EZPro Express). Talking to the Momnt representative was very pleasant and professional. Love that this company offers 18 month financing with zero finance charges, provided that the loan is paid off before the 18 month deadline. As retired older folks, this is invaluable! Thank you, Momnt!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Best trained customer service (Karime)

I was so confused, but Karime talked me through everything! She was so patient and well trained! Made the whole process so easy!
The company appears to put time into their employees training!
I would definitely recommend this company. Financing made easy and painless!

27 May 2026
Unprompted review

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