Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more
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Replied to 10% of negative reviews
Typically replies within 1 month
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Fatima guided me through the whole…
Fatima guided me through the whole website of your company. I had an excellent conversation with her and her patience is commendable. Outstanding!!!
Bilma, great customer service
Bilma, the customer service rep I talked to, helped me through a difficult moment of stress. I’m very grateful this process has been smooth so far.
Interest free 18 month loan
Interest free 18 month loan. Easy to work with and they communicate well.
Called customer service and was so very…
Called customer service and was so very kind. Listened to my problem and helped me out quickly.
Very easy!
Fatima was very cordial and she…
Fatima was very cordial and she answered all my questions. She made the process very easy.
First it was good to talk with a human…
First it was good to talk with a human being. Second Bonnie seemed to explain things pretty well. Might have been a bit rushed moving in to her next call but that’s fine.
Fatima was friendly and answered my…
Fatima was friendly and answered my questions and concerns.
Great staff, very friendly.
Great staff, very friendly. Easy way to get funds to help with remodel.
Very Professional
They kept me informed during the whole process with monthly updates. When my loan payment was due, Jay helped me quickly make the payment over the phone. He was very professional and friendly. He made the whole experience wonderful. I would definately recommend this company!
Great loan company to work with
Great loan company to work with. Made sure I understood every document before I signed. Great interest rates.
I would highly recommend MOMNT.
Very poor customer service
Very poor customer service, extremely hard to navigate their website and they keep billing you months after you pay off the loan
Positive Welcome Experience
Bonnie was professional and courteous on the welcome call to the company. She expressed concern pertain to my application experience and encouraged questions. She shared info regarding my upcoming payment journey and reassured me of their communication methods and commitment to effective customer service.
Communication is excellent
Communication is excellent. My account was easy to access and I always knew where I was in my loan status.
Great customer service!
Bonnie was great on the welcome call.
Very informative
Very informative. Easy to talk to
Explained everything clearly.
The whole process was painless
The whole process was painless. Bonnie was informative and answered all my questions.
Quick and Professional Welcome Call Experience
The process was quick and straightforward. A welcome call was provided to confirm all of my information, and the representative was very professional throughout.
Bonnie the representative who called me…
Bonnie the representative who called me helped me out with all my questions that I had.
Good customer service!
Bonnie the representative I spoke with was very pleasant, informative and thorough.
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