momnt.com Reviews 

921
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, knowledgeable, and patient when guiding them through the entire application process. Consumers also appreciate the smooth user experience, noting that helpful customer service makes every interaction clear and stress-free. Additionally, many people highlight how easily they can access their accounts and follow their loan status without complications. Some people were dissatisfied with the payment process, noting frustrating issues like delayed check processing, missing payments, or unexpected extra charges. A few reviewers experienced complications regarding loan payoffs and felt that communication regarding billing and account tracking could be significantly improved.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and professional during phone calls and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are extremely polite,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the simple application process... See more

Service

Clients share profound satisfaction regarding the service, frequently highlighting efficient loan approvals... See more

Payment

Customers consistently note ambiguous experiences with payment, as reviewers highlight both helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more

Rated 5 out of 5 stars

I was so confused, but Karime talked me through everything! She was so patient and well trained! Made the whole process so easy! The company appears to put time into their employees training! I wou... See more

Rated 5 out of 5 stars

I was called by Jennifer today to discuss my account, she informed me I still had a little over $3000 to use if I needed to and I told her my business had been concluded with my roofing company and th... See more

Rated 5 out of 5 stars

I was pleasantly surprised when or design consultant showed up. She was very professional, she was very thorough and I could completely understand her. When I first booked my appt and got the confir... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

921 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(921)

289 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Professional

They kept me informed during the whole process with monthly updates. When my loan payment was due, Jay helped me quickly make the payment over the phone. He was very professional and friendly. He made the whole experience wonderful. I would definately recommend this company!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Positive Welcome Experience

Bonnie was professional and courteous on the welcome call to the company. She expressed concern pertain to my application experience and encouraged questions. She shared info regarding my upcoming payment journey and reassured me of their communication methods and commitment to effective customer service.

1 July 2026
Unprompted review

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