I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
I was sceptical at contacting someone as you hear of scams all the time but Mis-sold Expect have put my mind at ease. They have kept in contact with me through all the process they have done so far i... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.3
Excellent
361 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't Give Up!
It has been a pleasure having joy on this project. I have learnt a lot,even though at sometime , l lost it.
To my friends on this space;
'If at first you don't succeed, try, try, try again!'
Thank you Mis-sold-Expert, for your support.
Kind regards
Tracy.
11 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Tracy, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Absolute nightmare company!
Absolute nightmare company!! Must be calling me 5-10 times a day. Then when I say you just called they out phone down
11 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Scott. Thank you for sharing your experience, and we're sorry to hear that it hasn't been positive.
We take nuisance calls seriously and don't expect this from any of the outreach partners we work with. We will take appropriate action to prevent this, and we would like to reassure you that you will not be contacted again.
I used this company as it is a free…
I used this company as it is a free service.martin lewis programme suggested it.
11 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Jack, thank you for taking the time to leave us a review. We've just requested some more information from you through Trustpilot so we can locate your file in the system and get in touch.
We would like to confirm that we're not endorsed by or associated with Martin Lewis in any way and have not been featured on his programme. As a Claims Management Company, we do charge a fee for our service if your claim is successful, so we'd like to get in touch with you to clear up any confusion and make sure you're happy to proceed with your claim.
I keep getting these emails from miss…
I keep getting these emails from miss sold expert even after informing them that I have never bought a car on finance.
11 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Doreen. Thank you for taking the time to share your experience and for responding to our request for more information. We're sorry to hear this, but we can't find anything in our database related to your email address. Can you please email us with a screenshot or forward us the email you've received so we can investigate where this is coming from? You can reach us at info@mis-soldexpert.co.uk
Easy process to start
Not sure what to write the process to get started was easy but cant write mu h else as i havent had any updates yet so i feel i cant write an honest review until everything has gone through.
6 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi James, thank you for taking the time to leave a review. We’re sorry to hear that things haven’t felt as positive as they should — and we’d really like to put that right. If you reach out to us at info@mis-soldexpert.co.uk, we can look into your claim directly and make sure everything is progressing as it should.
The FCA scheme is currently facing legal challenges, which means updates can feel slow at this stage, but your claim is still active and in hand.
If your experience improves as we continue to support you, we’d be grateful if you might consider updating your review - but only if it feels right for you.
Reply from Mis-sold Expert
Thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
It was quick and easy to apply and…
It was quick and easy to apply and started getting emails updating me very quickly I would recommend it to everyone
6 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Elizabeth, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Jean, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
This was a very easy site to use for…
This was a very easy site to use for the first time and now awaiting to hear from finance company.
4 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Elaine, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Just started the process very quick in…
Just started the process very quick in getting back to me with information
5 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Ivan, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Do it, make the call
Finally decided to opt in and as I have not the time or really the knowledge to fully chase up all my agreements, I decided to use Mis Sold Expert.
So far I have been impressed with the quick response and professional service I have received so far, at this early stage.
Hopefully in due course I can update this review when my claims come to a closure.
1 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Ivor, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
5 star rating so far for this company
5 star rating so far for this company, this is the first time I have ever made a claim on a mis-sold basis due to being sceptical about dodgy companies, but mis-sold expert seem very professional, polite, and keep you updated, I’m glad I signed up now👍
6 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Steve, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Hopeful
So far I’m very pleased. I was very ambivalent about whether to apply but found so far the process easy. I’ve been updated adequately so far and look forward to the outcome.
2 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mrs Fahey, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Never had ford finance!
6 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Neil. Thank you for taking the time to leave us a review and responding to our request for additional information. This has helped us locate your account with us.
The information returned from the soft credit search does contain an agreement with Ford from a number of years ago.
We’d welcome a chat with you to provide more information on the claim we’ve found if you’d like to get in touch with our team between 9am-5pm Monday-Friday on 0161 567 8822 or let us know a good time to call
I was very impressed by the speed and…
I was very impressed by the speed and efficiency of the company after I got in touch. They explained what would happen and how they would proceed with my claim. Very helpful and informative.
1 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi Edwina, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
The last email from Mis-sold Expert was…
The last email from Mis-sold Expert was 14th April saying the lender had one month no update on anything
2 June 2026
Unprompted review
Reply from Mis-sold Expert
Hi John, thank you for taking the time to leave us a review. We're sorry to hear you haven't been updated as often as we'd expect. We've just sent you a request through Trustpilot for some additional information, which will help us locate your file in our system. This will enable us to get in touch with the latest updates.
Simplicity experts !
The company has very easy to follow instructions on what to do! I'm not the best with technology, but up to now, even I have managed with relative ease.
They can be contacted by phone, only I prefer things in writing because of scams !
A worry free experience thus far. Watch this space,well done Mis-sold experts 🙂.
19 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Selina, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Excellent website to sort mis sold car…
Excellent website to sort mis sold car commission, they are really on the boil.
Really happy they are handling my claim top company highly recommend
29 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kevin, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Robert, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far so good
So far so good, they have guided me through the process without any pressure at all, hope this continues towards a satisfactory conclusion
30 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Robert, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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