Mint Eyewear Company Reviews 

163
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Absolutely great packaging and quality. The frames fit so perfectly and have helped my eyes significantly (I got the Fatima blue light glasses). My only problem was with the delivery, communication wa... See more

Company replied

Rated 3 out of 5 stars

I almost gave up on the order as it took so long to be delivered to me. I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your cus... See more

Company replied

Rated 5 out of 5 stars

The delivery was swift and service was great. Chatting with someone who paid attention to getting my order clearly stood out for me. The glasses however, although beautiful, isn't really anti blue lig... See more

Company replied

Rated 3 out of 5 stars

Good afternoon Hello mint, I eventually made the order for my glasses(truth gold). I have to say making the order was seamless but the process of delivery wasn’t nice. I placed my orde... See more

Company replied

Company details

  1. Glasses Store
  2. Eye Care Center
  3. Sunglasses Store

Written by the company

Mint Eyewear has transformed the eyewear shopping experience in Nigeria and UK, offering a range of high-quality, functional, and affordable eyewear options. With virtual try-on and multiple lens options for optical glasses, as well as screen glasses to combat eye fatigue, Mint Eyewear provides exceptional convenience and accessibility to customers. The company also offers comprehensive eye tests, making it easier for customers to get the right prescription and enjoy optimal vision. Mint Eyewear's commitment to quality is evidenced by the positive feedback from satisfied customers who appreciate the company's attention to detail and excellent customer service. Whether you're looking for prescription glasses, screen glasses, or stylish frames, Mint Eyewear has something to meet your needs. One of the standout features of Mint Eyewear is its virtual try-on option, which allows customers to see what different frames will look like on their faces without having to try them on physically. This feature saves time and makes it easier for customers to find the perfect frame. Another advantage of choosing Mint Eyewear is the company's range of lens options. Whether you need single-vision, bifocal, or progressive lenses, Mint Eyewear has a range of options. In addition, the company offers blue light-blocking lenses to help reduce eye strain and fatigue from screen use.


Contact info

3.8

Great

TrustScore 4 out of 5

163 reviews

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3.8

All reviews

(163)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

BLUE LIGHT GLASSES

Awesome. Delivery process was stress free and the glasses perform its listed roles as said on the website.
Only little thing which isn't an issue is that the glasses are pink instead of nude.. but like I said, the colour isn't an issue

23 February 2022
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Thank you for this feedback! We hope to continue to provide an excellent and satisfactory experience!

Rated 2 out of 5 stars

Bought 2 glasses and they came in just…

Bought 2 glasses and they came in just a box. The other was even an old one eith scratchés
Sent an email to complain abd also left a complaint on the website, but got no response on both.

This made me really pissed

23 February 2022
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Dear Zainab,

We're sorry to hear that you received your glasses in a less than satisfactory condition. We understand your frustration and apologize for any inconvenience caused. We have resolved this issue via other communication channels and we're glad that we could provide a solution that meets your needs.

Your satisfaction is our top priority, and we value your business. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at hello@minteyewear.co.

Thank you for choosing Mint Eyewear, Zainab, and we hope to have the opportunity to serve you again in the future.

Best regards,
Mint Eyewear

Rated 4 out of 5 stars

Satisfactory service

The website was easy to navigate & the shopping experience was seamless. I got exactly what I ordered for.
The only letdown was the process of tracking my order; the information I got each time I tried to track my order was that my order was being processed & I got an email stating my order had been delivered about a week after it had been delivered.

22 February 2022
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Thank you for this feedback! We hope to continue to provide an excellent and satisfactory experience!

Rated 4 out of 5 stars

Thick lenses

I love the glasses, however the lenses are a bit thick. If there was a way to get all the lense add ones with thin lenses, that’ll be great.

22 February 2022
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Dear Ipinmi,

Thank you for sharing your feedback with us! We're thrilled to hear that you love your glasses, but we're sorry to hear that the lenses are a bit thick. We apologize for any inconvenience this may have caused.

We would like to clarify that currently, we do not offer lens thickness options on our website. However, we are working on introducing ultra-thin lenses to our product range in the near future. We understand the importance of providing our customers with a variety of options to meet their needs, and we appreciate your suggestion.

Please reach out to our customer service team at hello@minteyewear.co with your order details, and we will do our best to assist you with ultra-thin lenses once they become available. Your satisfaction is our top priority, and we appreciate your business.

Thank you for choosing Mint Eyewear, Ipinm, and we look forward to serving you again in the future.

Best regards,
Mint Eyewear

Rated 5 out of 5 stars

Fast delivery

The delivery was fast. I ordered at night and got my eye wear the following day before noon. I loved the packing was top notch, above all I love my CASITA GLASSES.
Thank you mint.

22 February 2022
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Thank you for this feedback! We hope to continue to provide an excellent and satisfactory experience!

Rated 5 out of 5 stars
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Hi Okoye,

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied.

You are highly appreciated

Sincerely,
The Mint Team

Rated 5 out of 5 stars

I got a glasses from mint wear

I got a glasses from mint wear. I like the package and the way it was delivered. I also like the speed of their response and feedback. I had a little issue with the glasses but when I lodged my complain it was immediately responded to and rectified.

15 January 2022
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Hi Pelumi,

We are incredibly grateful that you took the time to leave us this note. Our top priority is making sure our customers are 100% satisfied.

You are highly appreciated

Sincerely,
The Mint Team

Rated 5 out of 5 stars

Really great product and exquisite…

Really great product and exquisite packaging.

5 January 2022
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Hi Shamsudeen,

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful. We look forward to serving you again.

Sincerely,
The Mint Team

Rated 1 out of 5 stars

It took a whole lot of time before I…

It took a whole lot of time before I could login to my account. I tried logging in for about 6 hours. It allowed me input my details but when I tapped login, the screen went white. I tried messaging on instagram but no response at all. Not a good experience for me. I was eventually able to make my purchase though. If I wasn’t a returning customer, I probably wouldn’t have been this patient.

4 January 2022
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Reply from Mint Eyewear Company

Hello Salem,

We are sorry about your experience. We would work on improving our logging and generak online shopping experice to make it easy for you. Unfortunately we were on a holiday break which was communicted accross our website and social platforms hence the delay in our responses.

We hope that you have a better shopping experience next time and we would like to give you a discount for your next order.

Thank you for taking time to share this review. We apologise for the experience once more.

Sincerely
Mint Eyewear

Rated 5 out of 5 stars

I really love my glasses

I really love my glasses. I had doubts because I wasn’t sure if they’ll be exactly what I saw on the website.
However; the process of searching for the right frame was a bit stressful. I never knew glasses had sizes; it’d have been nice to get guidance on how to pick the right size of glasses. My glasses size say medium (I think) and I wasn’t sure it will fit but thankfully it did.

4 January 2022
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Reply from Mint Eyewear Company

Hi Juwon,

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful.

We would definately work on improving our online shopping exoerience and also create a resource that makes it easy for you to find your perfect size.

You are highly appreciated

Sincerely,
The Mint Team

Rated 5 out of 5 stars

I love everything...

31 December 2021
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Hi Stellamaris,

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful. We look forward to serving you again.

Sincerely,
The Mint Team

Rated 5 out of 5 stars

Awesome packaging

28 December 2021
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Hi Emmanuel,

We are incredibly grateful that you took the time to leave us this note. We look forward to serving you again.

Sincerely,
The Mint Team

Rated 5 out of 5 stars

Very professional customer service and…

Very professional customer service and even better product. I absolutely love the glasses. Top notch

28 December 2021
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Hello Yusuf,

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful. We look forward to serving you again.

Sincerely,
The Mint Team

Rated 5 out of 5 stars

Excellent delivery

29 September 2021
Mint Eyewear Company logo

Reply from Mint Eyewear Company

Hi Hameed,

We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful. We look forward to serving you again.

Sincerely,
The Mint Team

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