Minifigs.meReviews 

5,065
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 639 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the unique and well-made custom minifigures and items. Many reviewers appreciate the wide selection and customization options available, making it easy to create personalized gifts. The delivery service is frequently commended for its speed and efficiency, with orders often arriving promptly and in excellent condition. However, some customers experienced issues with missing pieces or damaged packaging upon arrival, which was disappointing especially when items were intended as gifts. A few other people also felt that the paint on some minifigures peeled off quickly, and some frames were too shallow to hold figures with accessories. Additionally, some reviewers noted that certain items, like the Christmas bauble, were difficult to assemble, and a few had long delivery times, particularly for international orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that custom minifigures look... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and smooth... See more

Quality

Customers are highly satisfied with the quality of products, often describing them as excellent, well-made,... See more

Order

Consumers generally report positive experiences with their orders, often highlighting smooth processes from... See more

Service

People report positive experiences with service, consistently praising the team for their great service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this firm a number of times to buy custom Lego Mini figures. I've never had any problems whatsoever with them. Prices are great and the quality of the product is excellent. Also their commun... See more

Company replied

Rated 5 out of 5 stars

We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more

Company replied

Rated 5 out of 5 stars

Wonderful company, have ordered from them several times and have always been pleased with the results. A tiny part was missing in my most recent order and they were quick to rectify the issue. Profess... See more

Rated 5 out of 5 stars

Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more

Company replied


Company details

  1. Toy Manufacturer
  2. Craft Store
  3. Gift Shop

Written by the company

Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,065)

627 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything about the order was perfect

Everything about the order was perfect. I liked how each character was in its own little box. I loved the way all the minifigs came out. They look so much like the characters I wanted.

21 March 2026
Unprompted review
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Reply from Minifigs.me

Thats a lovely review thank you so much!

Rated 5 out of 5 stars

Great range of different pieces

Great range of different pieces and accessories. I was able to find the combination I needed to update my daughter’s look!

23 March 2026
Unprompted review
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Reply from Minifigs.me

I am glad we had everything you were looking for! Thanks for the 5 stars!

Rated 5 out of 5 stars

Products looked just like the pictures…

Products looked just like the pictures but were better than expected! My boyfriend loves them and it looks just like us!

28 March 2026
Unprompted review
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Reply from Minifigs.me

We are so glad we exceeded expectations! Thanks for the review :)

Rated 5 out of 5 stars

Great

Great! My daughter was very happy!

30 March 2026
Unprompted review
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Reply from Minifigs.me

We are so pleased to hear it! Thank you :)

Rated 5 out of 5 stars

Love the variety of faces

Love the variety of faces, hair, and clothes. Buying two helped avoid shipping costs. Cute but not cheap!

28 March 2026
Unprompted review
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Reply from Minifigs.me

Thank you for the 5 stars :)

Rated 5 out of 5 stars

Great seller

Great seller! The website was easy to navigate and my minifigs arrived in perfect condition!

22 March 2026
Unprompted review
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Reply from Minifigs.me

Thank you we're so happy to hear that!!

Rated 5 out of 5 stars

Happy purchase

Happy purchase, the delivery was reliable. My kid was happy.

25 April 2026
Unprompted review
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Reply from Minifigs.me

Thank you for the 5 stars! I'm glad the delivery was good!

Rated 5 out of 5 stars

Best custom Lego company !

Excellent custom Lego company : the products are of very high quality, the prices are very affordable, and the delivery time (I live in France) is very fast !
Moreover, there is a huge selection. You can find minifigures of all kinds : movies, series, video games, celebrities, etc., and you even have the possibility to create your own minifigure !
On top of that, the team is super friendly and very responsive by email !
I recommend this shop more than ever, which, in my opinion, is the best !

23 April 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thank you for the lovely review, we are so glad you could find what you needed! :)

Rated 5 out of 5 stars

Great customer service

Great customer service
I actually made an error on the personalisation and with a quick email to the customer service team, they resolved it for me and didn't delay the delivery either

Whenever i want a bespoke Mini Figure - MiniFigs are genuinely the only place i will go

11 March 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thank you Emma for the lovely review! I'm glad our team could help!!

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