Minibeast Entomology Reviews 

145
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, including specimens and frames, often noting the impeccable detail and presentation. Many people appreciate the wide range of unique items available. Reviewers frequently highlight the fast and efficient delivery service, with items always arriving securely and meticulously packaged to ensure their safety. The ordering process is also described as simple and straightforward. However, many customers also highlighted excellent customer service, noting prompt and efficient communication for any queries, appreciating the friendly, responsive, and genuinely helpful approach from the support team.

What people talk about most

Product

Consumers find product quality to be outstanding, with many reviewers consistently praising the high quality... See more

Quality

Users consistently express satisfaction with the quality of products, often describing them as outstanding,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the promptness and efficiency of... See more

Order

People report positive experiences with order, with many customers frequently placing multiple orders and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the team as fast, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely beautiful pieces! I’m slowly building quite the collection now and am part of their monthly mini beast club; I’m very excited to see the beautiful pieces arrive once a month to add to my co... See more

Rated 5 out of 5 stars

The team at MiniBeast have been absolutely fantastic! My father has always had an interest in butterflies and hasn't always had the time to focus on it. However, now in retirement, MiniBeast have hel... See more

Rated 5 out of 5 stars

I found Minibeast purely by chance, and I'm glad I did. Each order has been beautifully presented, meticulously packed and delivered in the time said. The quality of each specimen received has been of... See more

Rated 5 out of 5 stars

Came across Minibeast when I was looking for entomology frames and they popped up in the search engine. I bought 1 frame of a pair of sunset moths to see what the quality was like and I was not disapp... See more


Company details

Written by the company

Framed taxidermy butterflies & insects Ethically sourced from conservation projects All of our butterflies, insects & other specimens are ethically sourced from conservation farms around the world. Allowing them to be preserved in their their natural habitat & support local communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(145)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and great specimens

I love the specimens I get from Minibeast. I was buying them individually but recently signed up to their subscription service which makes it more of a surprise each month now. Slowly filling a wall of amazing moths and butterflies mixed in with family pics.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Addicted to Minibeasts

Discovering minibeasts has devastated my bank account. I'm not the type of person to spend a lot of money but minibeasts is my Achilles heel.

The specimens are always gorgeous and breathtaking; I'm filled with a deep sense of awe each time I look at them. They are mounted in beautiful robust frames that only adds to the quality of each item.

The company's customer service is always helpful and responsive. And whilst I will lament regardless, the creatures are fairly priced given the quality and ethics of the company. I absolutely love minibeasts and would definitely recommend them.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful beasts

I bought two a couple of months ago and just bought another two as they are so beautiful. I got money discounted off my second purchase which was amazing! I am addicted now and will be buying more.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Great!

Excellent service! Items shipped super quick, and came perfectly packaged.

Couldn’t fault their service.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend enough

Couldn't recommend enough! The team were communicative about my order and it arrived when promised. The specimens are perfect and there is evidently a lot of care and precision gone into the frames

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Extraordinary service

Wonderful company! I had a specific request and nothing was too much trouble for the team - they made sure I was happy before swiftly dispatching my order. I received a few weeks ago and it is perfect. Meticulous work goes into the insects and frames and it shows. Thank you!

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Swift delivery

Swift delivery, easy to use service and were very good to reply to me in regards to what I wanted for my office! Would highly recommend!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Minibeast and Me

Years ago I discovered clear glass frames and last November I started filling a small room with lepidoptera. I knew nothing and started with clear wood frames. The Evolution Store screwed up and sent me black frames. I was furious but it opened the door to Minibeast's black frames. After some confusion over bespoke frames and that 9x7 and 8x10 had little to do with outside dimensions, I then began buying. I now have filled the room and 71 of the frames are from Minibeast. Along the way I've learned the difference between A1 and A1-. Minibeast's specimens are of high quality and are as described. The large inventory contains wonderful surprises so your buyers know what they are doing. I finally engaged a local taxidermist. This allowed me to overcome your restriction of not shipping clear glass frames larger than 8x10. (I got a larger one elsewhere and it developed a small crak in the corner of both panes). Your restriction on birdwings was overcome elsewhere before I found my taxidermist had permits to import birdwings. If you would ship them to permit holders you should advertise it. The few errors ( 2 in a dozen orders) were immediately corrected. I found Tyler friendlier than Paul who was quick cancel my orders. Amusingly Minibeast USA in San Diego is run by Paul. Early on Paul told me you wouldn't sell empty frames. My taxidermist's eyes rolled when I asked about frames. Getting them is a real pain. So I ended up buying for frames as well as specimens. To get a Morpho Aega quartet I had to buy pairs of Mixta and aega to go with the pseudocypris pair you sent and I neeeded a 12x6 for them. Tyler saved the project by selling me one. The male in the pair you sent taught me the difference between A1 and A1-. If there wasn't such a pain with customs, I would have asked to return it. Instead I explained my problem and ordered a single male that showed up as A1. Your customs declarations are brilliant! The fellow in the US who supplies my birdwings uses the same kind of declaration. My first order with him was last November and there's one frame still to come. Your shipments are usually sent within a week and often take less than a week to arrive. Thanks for your fast, friendly, and efficient service.

30 July 2024
Rated 5 out of 5 stars

I love Minibeast

I love Minibeast. I've been buying their products for about a year and they're magnificent. And they'll specialize orders if asked and they replace any broken specimens! They're great!

19 June 2024
Rated 5 out of 5 stars

Beautiful frames

The bugs were very high quality and the customer service was fantastic. They were very helpful and answered any questions I had thoroughly. The frames look beautiful in my house, and I've had many people compliment them. I will be buying more for myself and friends in the future.

25 July 2024
Rated 5 out of 5 stars

Outstanding Work, highly recommend

I have acquired several framed pieces from Minibeast, and each one has been of exceptional quality.
I have chosen to display these frames in the hallway of my residence, where they consistently garner admiration from guests.
The meticulous craftsmanship employed in the creation of these frames ensures that the butterflies depicted within are showcased in an optimal manner, surpassing any comparable products in the market.

29 July 2024
Rated 1 out of 5 stars

Avoid doing business with

The products are great, just don’t ask them a question or you’ll get a short sharp reply.
Customer service is a 0 out of 5 stars, which for me brings the rating right down, no matter how good their specimens are.

23 July 2024
Unprompted review
Minibeast Entomology logo

Reply from Minibeast Entomology

We are very surprised by this review as we always go out of way to provide the best service and information to our customers.

Dave reached out to us from New Zealand asking about the availability of a specimen that cannot be exported.

We genuinely thought we were being helpful in our reply explaining why.

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