Mimotek.co.uk 

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Rated 3 out of 5 stars

First the good. Samsung S20 did arrive and was as described. Bad news. Zero communication. Ages for delivery. Ugly. The price suggested this wasn't just a bargain new product but this "opened box"... See more

Rated 1 out of 5 stars

Purchased a tablet 6 months ago. Finally arrived after about 6 weeks wait. Its now stopped working. Mimotek say only 3 months warranty on refurbished goods. Refurbished was never mentioned. I purc... See more

Rated 5 out of 5 stars

not used mimotek before accidently dropped onto their web site they had what i wanted at the right price much cheaper than anyone else ordered the phone was very happy with it the service was excelle... See more

Rated 1 out of 5 stars

I have actually been robbed! I have sent back a faulty tablet that was bought in November and has never worked. I finally got back in touch with them told to send it back. Now no contact and the phon... See more

Company details

  1. Home Services

Written by the company

CORONAVIRUS (COVID-19) INFORMATION FOR OUR CUSTOMERS Considering the new national lockdown restrictions, we have made the difficult decision to close our operations temporarily, and we will not be taking any new orders. We pride ourselves in offering an efficient and reliable delivery service and with the current restrictions we are unable to do so with our reduced staff. If you have an order / return / refund outstanding, you should have already received an email explaining this situation. Our support team will still be working to answer any of your queries for the time being, however, phone lines are currently closed due to support staff having to work from home, so calls will not be answered and correspondence will purely be E-MAIL only. We apologise for any inconvenience this may cause, and appreciate your patience during this difficult time for all! Stay Safe!


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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY..

DO NOT BUY FROM THIS COMPANY..
I bought a galaxy tab A that arrived today after weeks of waiting.
Soon as I opened the box I knew it was second hand and had been tampered with.
Further investigation I have noticed the memory card holder tray is missing.
Also there was completely no battery on the item which shows me 100% it is second hand!
I’ll be going to trading standards

21 November 2020
Unprompted review
Rated 1 out of 5 stars

Gave the benefit of the doubt

I purchased the item on the 5th November and finally received it on the 19th of November and when I did the order was wrong to begin with... I ordered a silver and a gold Samsung tab A and I received a black and a gold Samsung tab A.. Once I opened the package it was clear to see the items had been opened and the chargers were replaced with clearly used and dirty plugs.. With the incorrect charging leads too.. I turned on the black tablet it appeared to turn on OK and start at the usual set up screen.. The gold tablet did not turn on and once I tried to turn it on it would not come on so I tried connecting the dodgy charger I got with it and although the charging icon appeared it did not show it was charging also there were yellow blotches on the screen and it would not turn on.. I have started the refund process on the 21st of November as this is when I opened and checked the products.. I have sent a refund request and an email so itll be interesting to find out the response and how long the refund process takes.. As with the other negative reviews .. And they're a lot it doesn't seem that they are as helpful on this part 🙄.. Just an update.. Was emailed today and told to go onto my account and orders and click refund entire order.. Yet this option doesn't work at all 🤔..

21 November 2020
Rated 1 out of 5 stars

Poor quality supposed to be brand new!!

Very disappointing, damaged machine, scraped, coffee cup stains on top, very dusty inside. Poor communication. No warranty, no instructions, even though I emailed before purchasing to check the quality and was assured it was brand new. They have not responded to emails

20 November 2020
Rated 4 out of 5 stars

I Was a little sceptical if I'm honest…

I Was a little sceptical if I'm honest about ordering from Mimotek, however, must admit I am pleasantly surprised... I made my order (With the protection of my credit card) the communication was fairly good via mail and texts ( they didn't answer the phone) and made the delivery of my new sealed s20 ultra after 9 days...The only reason I have not given them 5 stars is because of the delivery time as it took longer than promised (9 days) which caused me a little concern however considering the price I paid for the phone I was happy to give a little slack... if they had told me and not blamed Covid it would have been better... I would recommend this company and will be recommending others... I will if the price is right certainly be buying from them again. I do hope my review helps combat any anxieties you may have or are having with this company/your order... I firmly believe you get the service you pay for and I saved 42% from the large retailers and was supplied with a UK vat receipt 🙂

20 November 2020
Rated 1 out of 5 stars

Tried to ring them never answered the…

Tried to ring them never answered the phone. Contact them trough the email never reply back. Bought 2 mobile phones from them £900. One of them came with wrong charger so I have been to B&M and bought an USB cable spent another £9 and also bought a charger from EBay £10. Not happy. Don’t buy from them phones !!!!!!

20 November 2020
Rated 1 out of 5 stars

Never buy from this company

No no buy ! The worst service ever had in my life
Never ever picked up phone and the phone was sent after several times contacted them. Finally i gave got the faulty ones which was not working. They took Return after a month having contact to klarna.

20 November 2020
Rated 1 out of 5 stars

Tablet sent with the wrong lead so I…

Tablet sent with the wrong lead so I was unable to charge it and was told a replacement not possible. They did refund me £10 but I’m still left having paid £89 for a product I can’t use until I have found a lead from somewhere else.

20 November 2020

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