Miller Homes Reviews 

I had a great experience with Mandy , Miller Homes at Stanton Cross. As a first-time buyer, I had lots of questions and Mandy was very helpful and patient with me so far. She explained everything clearly and made the process stress-free. Thanks to her support and guidance, I’m happily reserving one of their plots. Excellent service.

Miller homes countesthorpe jo Croft has been brilliant with us she's helping every step of the way has we havnt moved for 40 years we couldn't do it with out her lovley lady always got a smile on her face

Mark and Chris were in the area, and my front door wouldn't lock, they came and sorted it, nothing was too much trouble 2 great guys,

Jake The technician came around to fix a leaky bay window.
He is a high standard worker who completes the job and deals really well with the finer details.
He cleans up after himself so well you wouldn't believe he had been.
Great work and I would recommend Jake to anyone.

Excellent work by Chris, Alex and Mark. Great customer service too. A pleasure having them round resolving my issue.

Nearly at 2 year deadline Evergreen Development Kilmaurs- ensuite leak from cistern donut .
Downstairs a wet patch appeared. Sharon at Customer services excellent as always arranged for Paterson Plumbers to call. Initial visit didn't fix, leak persisted second Plumber replaced cistern and connection to WC. Leak fixed. Robert joiner came checked leak stopped cut out affected plasterboard and replaced. Today David Turner painter came did a great job taped joints and skimmed when plaster had dried painted. Finish like day we moved in. Well done to all.

Chris and Minde are very professional and helpful. Job well done. Thank you

Minde and Mark Taylor replaced my window today and were absolutely fab and friendly, they did an amazing job! Super pleased

East Mids: Craig Techncian attended today to fix a loose tile in the shower. From the get go Craig was friendly, approachable and respectful. He talked us through the process of the remedial work and the finish was 10/10. Craig is an absolutely credit to the company and deserves the recognition for all his hard work.

Chris Smith came over to look at our faulty door lock and ended up helping with the other issues we had as well. Extremely helpful and friendly!

Mark Taylor has been today. Fabulous job. Gone above and beyond. Very polite and knowledgeable. Highly recommended.

Darren H visited my house to do some remedial works - he was friendly, hard working and trustworthy! Thanks again Darren.

Chris Smith came on time. He was very friendly from the start!! He explained what he would do and managed our expectations with positively! He also took in some minor other tasks and finished theses of yo a high standard too! A nice, friendly man, who is an asset to the Miller team. A 5 star rating and I would recommend him to anyone....

⭐☆☆☆☆ Disappointing aftercare and customer service

Unfortunately, my experience with Miller Homes after completion has been very disappointing. While the sales process was positive, the level of support once I received my keys has fallen well below my expectations.

Before handover, I expected the necessary arrangements for the electricity and gas accounts to have been completed. Instead, this became an issue that I had to resolve myself, creating unnecessary stress during what should have been an exciting move.

During the sales process, I initially decided not to include turf. Shortly afterwards, I realised I would like to have this completed. As Miller Homes is still actively building on the development, I repeatedly asked whether this could be arranged. Rather than offering a practical solution or any flexibility, my requests were simply declined with little willingness to help.

The most frustrating issue has been the internet connection. Four months after moving in, the property is still not properly ready for installation by an internet provider. I have chased this on numerous occasions and have repeatedly been told that it would be fixed, but those promises have not materialised. The lack of communication, ownership and urgency has been extremely disappointing.

What has stood out most is the poor customer service. I have had to follow up repeatedly, often without responses or meaningful updates. As a customer, I should not have to spend months chasing basic issues that should either have been resolved before handover or dealt with promptly afterwards.

Buying a home is one of the biggest investments people make, and the aftercare should reflect that. I hope Miller Homes takes this feedback seriously and improves its communication, accountability and support for homeowners after completion

Greg was very good and friendly

Just wanted to leave a review for Christopher Smith and Plumber Josh as they were very friendly during the visit, very knowledgeable and got the job done in a timely manner. We’re great with explaining what was wrong and the best way to rectify.

Darrell hardcastle, amazing work ethic. Did everything and more when coming round to sort a few problems out in my new build

Sue over at a Mill Chase park has been brilliant with us. Above and beyond in all areqs. Thank you!!

Great people showed us what we needed to know and more

Craig the technician came to replace our kitchen plinth at Bonington Grange, Gedling, he was so friendly, polite and very helpful, he did a brilliant job and an absolute credit to your company.