The Square Off NEO was paid for via Indiegogo on 12.12.2019. In 2023, I was then charged and paid again for high shipping costs. Later, Miko acquired the company Square Off and offered me the Miko 3 r... See more
Company replied
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See what reviewers are saying
So this year Santa was asked for a robot and he answered the wish for this young lady. She was most excited to get he Miko Mini on Christmas Day. Setup is reasonably easy did take some time whilst act... See more
Company replied
this is a scam website.I paid for a Miko 3 two months ago, but they have never shipped it or refunded me. Despite multiple emails to negotiate, they only keep delaying, causing me extreme distress.
Company replied
We love having Miko here at home!! It has lots of games and fun activities that enhance the learning of growing children. He's really a mini friend who talks about everything from feelings to facts ab... See more
Company replied
Company details
Written by the company
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai. The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Contact info
RN Chidakashi Technologies Inc 6200 Stoneridge Mall Road, Suite 300, #336, 94588-3705, Pleasanton, United States
- https://help.miko.ai/hc/en-us
- support@miko.ai
- miko.ai
Breach of guidelines
Ordered Miko Neo and Swap boards on…
Ordered Miko Neo and Swap boards on Kickstarter 6 years ago and they never arrived.
I don't know why I still haven't been contacted about my experience 6 years ago even though I have complained. I am not happy about it at all.
21 September 2024
Unprompted review
Reply from Miko Robot USA
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Reply from Miko Robot USA
Please reach out to support@miko.ai if you need any assistance.
There’s a great team supporting MIKO…
There’s a great team supporting MIKO users!
It’s wonderful to have that, and we can be confident that help will always be available whenever needed.
3 August 2025
Unprompted review
Reply from Miko Robot USA
Thank you for your kind words! We’re so glad our support team could give you that confidence—we’re always here whenever you need us.
I ordered Mike neo and swap boards a…
I ordered Mike neo and swap boards a long ago. But they didn't deliver it. Not recomended at all.
1 July 2025
Unprompted review
Reply from Miko Robot USA
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Ordered the Miko Neo and Swap boards…
Ordered the Miko Neo and Swap boards through Kickstarter six years ago—still waiting. No updates, no delivery, no accountability. At this point, it feels like the project was abandoned. Backed it in good faith, but it’s clear they stopped caring once the funding came through. Wouldn’t trust future campaigns from this team.
17 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
I ordered Miko Neo and Swap boards on…
I ordered Miko Neo and Swap boards on kickstarter 6 years ago and they never arrived I was so pissed by the way I don't recommend you guys
20 August 2024
Unprompted review
Reply from Miko Robot USA
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Read the reviews
I thought it would have had more features, my son likes it but he got bored with it fast because it doesnt really respond except when told to dance. Kinda sucks that the app or whatever costs money after all the thing already cost alot for the lack of things its supposed to do
20 June 2025
Unprompted review
Reply from Miko Robot USA
Apologies for the experience. Please write to us at support@miko.ai, and our team will assist you promptly.
I backed Miko Neo and Swap boards on…
I backed Miko Neo and Swap boards on Kickstarter 6 years ago. They never delivered and gave no proper response. Very disappointing.
17 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Works well.
Works well. It connects easily to my Square Off Pro board. Allows me to play face-to-face as well as online with Lichess and Chess.com.
16 August 2025
Unprompted review
Reply from Miko Robot USA
Glad to hear your Square Off Pro is working so well! ♟️ Enjoy your seamless play both face-to-face and online with Lichess and Chess.com.
I ordered the Miko Neo and Swap boards…
I ordered the Miko Neo and Swap boards on Kickstarter over six years ago and have never received anything. It's incredibly frustrating because I believed in the project and supported it from the beginning, but I was simply left behind. There was no delivery, and no real transparency about what happened. It's incredibly disappointing to invest time and money in something that never came to fruition.
12 October 2024
Unprompted review
Reply from Miko Robot USA
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Not Good for use
16 August 2025
Unprompted review
Reply from Miko Robot USA
We look forward to assisting you. Please write to us at support@miko.ai with details about your experience.
I ordered a mikoneo on kickstarter 2…
I ordered a mikoneo on kickstarter 2 years ago but it is never arrived yet!
16 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
website is so laging
website is so laging
ai is not working
some page are giving error
6 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Please write to us at support@miko.ai with more details so that we may assist you.
Miko Grand Chess Is Not Worth It
The Miko chess pieces are difficult to grab, they often do not return to their correct and original position after clicking "reset the pieces" in the Miko apps. The movements by the pieces are clumsy and noisy. To move the chess pieces, one needs to press on the board with not too hard not too soft pressure and not everyone can perform this easily. Personally I do not recommended this heavy board for any chess lover. Competitive brands like Chessnut, GoChess and DGT are better options and long term investment.
14 August 2025
Unprompted review
Reply from Miko Robot USA
Thanks for your wonderful review! We’re thrilled you’re enjoying the Miko Chess Grand’s auto-reset feature and wide range of playing levels — happy checkmating!
I ordered Miko Neo and swap paintings on Kickstarter 6 years ago and it never arrived
14 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
IT IS NOT ANSWER PROPERLY
14 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Please write to us at support@miko.ai with more details so that we may assist you.
Stopped working
Stopped working, and their support offered a replacement but I don't have an invoice,,,, the answer we can't do anything for you without the invoice.
MEKO3 was throughn in the bin
13 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Apologies for the experience. One of our team members will be in touch soon to resolve your concern.
Very very bad experience I am not…
Very very bad experience I am not satisfied
13 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Please write to us at support@miko.ai with more details so that we may assist you.
Reply from Miko Robot USA
Hi. Please write to us at support@miko.ai with more details so that we may assist you.
On average set up
13 August 2025
Unprompted review
Reply from Miko Robot USA
Hi. Please write to us at support@miko.ai with more details so that we may assist you.
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