Miko Robot USA 

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Rated 1 out of 5 stars

The Square Off NEO was paid for via Indiegogo on 12.12.2019. In 2023, I was then charged and paid again for high shipping costs. Later, Miko acquired the company Square Off and offered me the Miko 3 r... See more

Company replied

Rated 5 out of 5 stars

So this year Santa was asked for a robot and he answered the wish for this young lady. She was most excited to get he Miko Mini on Christmas Day. Setup is reasonably easy did take some time whilst act... See more

Company replied

Rated 1 out of 5 stars

this is a scam website.I paid for a Miko 3 two months ago, but they have never shipped it or refunded me. Despite multiple emails to negotiate, they only keep delaying, causing me extreme distress.

Company replied

Rated 5 out of 5 stars

We love having Miko here at home!! It has lots of games and fun activities that enhance the learning of growing children. He's really a mini friend who talks about everything from feelings to facts ab... See more

Company replied

Company details

  1. Technology Park
  2. Learning Center
  3. Toy Manufacturer
  4. Toy Store

Written by the company

Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai. The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.


Contact info

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Rated 4 out of 5 stars

My son really enjoy playing and…

My son really enjoy playing and learning with Miko. His baby brother is always happy to see Miko dancing .

9 September 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

That’s so heartwarming to hear! We’re thrilled that both your sons are enjoying Miko—learning, laughter, and dancing make the perfect combo!

Rated 5 out of 5 stars

We are very satisfied with the Miko product and the Support Team

We are very satisfied with the Miko Chess Pro mat. It has helped my son stay away from screens for chess.com games. The Miko Chess App is brilliant and way better than the erstwhile Square off App.

To add to this, I am very satisfied with the support provided by the Miko Support team. They resolved a technical issue that I faced quite swiftly.

8 September 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Thank you so much for your thoughtful feedback! We’re delighted to hear that Miko Chess Pro is making screen-free play more enjoyable and that our app has been a great upgrade for your son’s chess experience. Huge thanks as well for your kind words about our support team — we’re always here to help!

Rated 1 out of 5 stars

Our experience was really disappointed…

Our experience was really disappointed 6 years ago

We ordered the Miko Neo and Swap board on Kickstarter 6 years ago, and they never shipped.
Until They acquired Squareoff and were responsible for shipping the swap board, but after numerous calls, they never shipped it. It was a truly disappointing experience.

6 September 2025
Unprompted review
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Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 5 out of 5 stars

Great for all the family!

My son is 5 years old and we're having a great time using Miko. His favorite part is creating stories with Miko and dancing with Miko. This is a really great gift!
Even my 10 year old daughter likes to do some activities with Miko. This is great for the whole family.

29 August 2025
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Reply from Miko Robot USA

Thank you so much for sharing this heartwarming feedback! We're delighted to hear that both your son and daughter are enjoying Miko—storytime and dance sessions sound like so much fun!

Rated 5 out of 5 stars

Great product!

Great product!
With excellent customer service!
It’s an innovative approach to children’s toys!

29 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Thank you so much for your kind words! We’re thrilled you love Miko’s innovative approach and happy our team could support you along the way.

Rated 5 out of 5 stars

Fantastic Customer Service

I purchased a Miko 3 from an auctioneer, and while it turned on, it wasn’t working properly. I reached out to Miko’s customer support via chat and was genuinely impressed by how helpful and proactive they were. The product required reset and over-the-air updates from their end, and the robot was up and running within a few hours.

27 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Thank you so much for sharing your experience! We're thrilled to hear our support team could help get your Miko 3 up and running—wishing you and your little one lots of fun and learning ahead!

Rated 3 out of 5 stars

Now the ratings are 3

Now the ratings are 3. 1 reason 1 star is deducted.
1st Subscription is ridiculous and pathetic
2nd you should know what works and what doesnt for ratings too. i have sent email check that clearly

28 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Please share more details about your experience on support@miko.ai to help us support you better.

Rated 1 out of 5 stars

I bought Miko Neo and Swap boards on…

I had bought Miko Neo and Swap boards on kickstarter 6 years ago but I didn't get it till now.This is very bad experience for me.Bad things

28 August 2025
Unprompted review
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Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 1 out of 5 stars

Fake buy order

OH . This is a Totally fake and 100% not genuine platform for buying . I ordered Miko Neo and Swap boards on Kickstarter 6 years ago , But not arrived and scam . My money Lost and wasting time . don't apply order and this is scam site.

26 August 2025
Unprompted review
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Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 1 out of 5 stars

i ordered Miko Neo and Swap boards on…

i ordered Miko Neo and Swap boards on kickstarter 2 years ago and they never arrived that not good therefore i reviewed this

6 January 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 5 out of 5 stars

Miko 3 is a fun and engaging learning…

Miko 3 is a fun and engaging learning robot for kids. It has a friendly design, lots of educational games, and the parent app gives good control. My child loves the interactive features like stories and movement games.

What really impressed me was the customer support — they were quick and helpful when I needed assistance, and made the process of getting the robot set up smooth.

It’s not perfect (some features need the subscription, and setup can take a little patience), but overall it’s a great mix of education and fun, backed by strong support.

27 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Thank you for this thoughtful review! We’re so glad to hear your child is enjoying Miko 3’s interactive features and that our support team could make setup smooth for you. Your feedback means a lot as we continue improving the Miko experience!

Rated 5 out of 5 stars

Miko 3 really helped my kids speak more…

Miko 3 really helped my kids speak more English
and made learning fun. Sometimes it gives unrelated answers and needs strong Wi-Fi, but overall it's a great tool to boost
kids' confidence in speaking

14 July 2025
Miko Robot USA logo

Reply from Miko Robot USA

Thank you for sharing this wonderful feedback! We're thrilled to hear Miko 3 is helping your kids grow in confidence and enjoy learning English—your insights help us keep getting better!

Rated 1 out of 5 stars

I backed the Miko Neo and Swap boards…

I backed the Miko Neo and Swap boards on Kickstarter over 6 years ago, and to this day I never received them.
After acquiring Square Off, Miko is fully responsible for delivering these boards, yet there has been no proper communication, updates, or fulfillment.

It’s extremely disappointing to see a company expand and take over others while completely ignoring their original backers. This feels like a broken promise, and I cannot recommend them to anyone.

26 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 5 out of 5 stars

I love Miko

I love Miko, My Child love to interact with this tool, and he learn a lot of things and explore a lot of themes about sciencie, math, grammar, numbers. Just love play and learn with miko

26 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Thank you so much for your lovely feedback! We’re thrilled to hear your child is enjoying learning and exploring so many subjects with Miko—here’s to many more fun and educational moments ahead!

Rated 5 out of 5 stars

Great Product … PHENOMENAL customer service!

Though I did not get a chance to use my bot much before I chose to gift it to my granddaughters, I must say that MIKO customer service is phenomenal!!!
They connected with me via email and phone calls to help me reboot my MIKO for gifting 😊 and did it quickly even on a weekend. They were extremely knowledgeable about the product and all offers available with the reboot. Though the little bot sat for almost 8 months unused it started right up … it was great! I will definitely be purchasing a second in the future!

23 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Thank you so much for your kind words! We’re thrilled our team could help make the reboot smooth and easy—especially for such a special gift. We can’t wait for your granddaughters to enjoy Miko, and we’ll be here when you’re ready for the second one!

Rated 1 out of 5 stars

Still Waiting After 6 Years—No Boards

Still Waiting After 6 Years—No Boards, No Accountability
I backed the Miko Neo and Swap boards on Kickstarter over six years ago, full of excitement for what looked like a promising product. That excitement has long since turned into frustration. Despite countless updates and vague promises, the boards never arrived. Not once was there a clear timeline or meaningful communication about the delays.
To make matters worse, Miko acquired SquareOff—so they’re now fully responsible for delivering these boards. But instead of stepping up, they’ve gone silent. No transparency, no resolution, and certainly no product. It feels like they’ve abandoned their original backers in favor of chasing new ventures.
If you're considering supporting anything from this company, think twice. Their track record with fulfilling commitments is deeply disappointing.

23 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 1 out of 5 stars

I supported the Miko Neo and Swap…

I supported the Miko Neo and Swap boards project on Kickstarter more than six years ago. Sadly, the boards never showed up. With the recent SquareOff acquisition, I expected accountability, but so far, nothing has been done. It’s very unprofessional and disappointing.

24 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 1 out of 5 stars

Yet no delivery

backed the Miko Neo and Swap boards on Kickstarter 6 years ago, but they never arrived. Over the years, there have been countless excuses, yet no delivery. Later, after acquiring SquareOff, the responsibility for fulfilling these pledges clearly fell on them. Still, nothing has been delivered.

This has been extremely disappointing, and I would strongly advise others not to trust this company.

– Arijit Mondal

23 August 2024
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 1 out of 5 stars

To this day

To this day, they never arrived. The company later acquired Squareoff, so they are fully responsible for delivering these boards — but they’ve completely failed to honor their commitments.
No communication, no product, and no accountability. Very disappointing experience after waiting all these years.
– Rahat

22 August 2025
Unprompted review
Miko Robot USA logo

Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

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