Mike Pero Mortgages Reviews 

4,036
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 421 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making complex processes feel straightforward. Many people highlight the exceptional service, noting that the process is often described as easy, smooth, and stress-free. Reviewers frequently commend the outstanding customer support, characterized by prompt responses and clear communication. Customers particularly appreciate the personalized guidance and proactive approach, which helps them achieve their goals, whether buying a first home or refinancing. This dedication ensures a supportive and reassuring experience throughout the entire process.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and expertise... See more

User experience

Clients share positive opinions on user experience, frequently highlighting how easy and hassle-free... See more

Response time

People report positive experiences with response times, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

Donald was incredibly helpful and patient through my first home purchase. He was willing to go above and beyond to make my experience easier. He was very informative and answered any question I had.... See more

Rated 5 out of 5 stars

We are really appreciate the help and guidance provided by Logan , he helped explain what your company does and what services you provide , not only was he is an excellent mortgage broker , very frien... See more


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,036)

321 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Donald Stevenson from Mike Pero

I was dealing with another mortgage broker and was getting frustrated with the lack of understanding of what my vision was
Once I spoke with Donald and went through what I needed, not only did he understand he took the reigns and got me to the final dream property
I would highly recommend Donald to anyone wanting a mortgage he has so much knowledge and takes the pain out of dealing with the banks

12 October 2025
Rated 5 out of 5 stars

Great service

Logan as always so easy to work with and answered any questions we had . We have used Logan multiple times and never disappointed with his service always accomodating and works with you . Thanks Logan 😊

25 August 2025
Rated 5 out of 5 stars

Friendly, Reliable, and Always On Point

Working with Scott was an absolute pleasure from start to finish. He was super friendly, approachable, and made the entire process feel smooth and stress-free. I never felt like any question was too small or silly, His clear communication and genuine support made a potentially overwhelming experience feel manageable and even enjoyable. If you're looking for someone who combines expertise with a warm, down-to-earth approach, I can't recommend him enough!

20 September 2025
Rated 5 out of 5 stars

Dane was awesome to deal with

Dane was awesome to deal with. He was always so quick to respond to any questions I had. He was professional and personable which made him very approachable.
Working through the process was an easy and enjoyable experience.
I would be happy to work with Dane again

10 October 2025
Rated 5 out of 5 stars

Scott was absolutely fantastic

Scott was absolutely fantastic. He helped us understand everything and made what we thought was impossible, a reality. It wasn’t smooth sailing during our time but Scott was there every step of the way.

26 September 2025
Rated 5 out of 5 stars

Excellent service and support.

James and the team have been absolutely amazing to work with. They're so easy to talk to, happy to explain everything clearly, and offer different options to help you find what works best. They also reply to emails and messages really quickly, which made the whole process smooth and stress- free. Truly appreciate all their help. Highly recommend James.

25 September 2025
Rated 5 out of 5 stars

Our dream home became a reality thanks to Gina

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyond the whole way, always patient, super quick to reply, and made everything feel way less stressful than it could’ve been. We’re so grateful for all her help and can’t recommend her enough!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Steve was a financial encyclopedia

Steve listened and guided us into the best set up for our first home mortgage.

We had a terrible experience with our current bank. Steve applied to 3 banks on our behalf so we could find the best deal. Thanks it was a easy process.

1 October 2025
Rated 5 out of 5 stars

Rose is an absolute professional

Rose is an absolute professional! She was so patient in what was quite a long process to securing our dream home. Her knowledge and expertise guided us through the complex process seamlessly. I would highly recommend Rose to anyone looking to finance.

1 September 2025
Rated 5 out of 5 stars

Absolutely Outstanding Serrvice

Absolutely Outstanding! Scott is a star! We simple cannot recommend Scott Jackson highly enough! Since the first contact, the experience of securing mortgage was seamless, surprisingly enjoyable, no stress at all. His attention to detail, proactive communication, availability, knowledge, professionalism and genuine care is top. Five stairs is not enough! Thank you Scott. Sonia & Luis

7 October 2025
Unprompted review

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