Mike Pero Mortgages Reviews 

4,035
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 421 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making complex processes feel straightforward. Many people highlight the exceptional service, noting that the process is often described as easy, smooth, and stress-free. Reviewers frequently commend the outstanding customer support, characterized by prompt responses and clear communication. Customers particularly appreciate the personalized guidance and proactive approach, which helps them achieve their goals, whether buying a first home or refinancing. This dedication ensures a supportive and reassuring experience throughout the entire process.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and expertise... See more

User experience

Clients share positive opinions on user experience, frequently highlighting how easy and hassle-free... See more

Response time

People report positive experiences with response times, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

Donald was incredibly helpful and patient through my first home purchase. He was willing to go above and beyond to make my experience easier. He was very informative and answered any question I had.... See more

Rated 5 out of 5 stars

We are really appreciate the help and guidance provided by Logan , he helped explain what your company does and what services you provide , not only was he is an excellent mortgage broker , very frien... See more


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,035)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Refinancing Advice and Ongoing Support

I had an excellent experience working with Mani on my refinancing. He was extremely helpful in explaining each step of the process clearly, answering all my questions promptly, and keeping me updated throughout. I really appreciated his professionalism and how approachable and supportive he was — always available when I needed guidance. The whole process felt smooth and stress-free thanks to his expertise. I’d highly recommend Mani to anyone looking for a reliable and professional financial adviser.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Jacqui was great

Jacqui was great, answering all our questions and guiding us through the process from start to finish. We had a unique situation, and Jacqui proved why she is one of the best by helping us secure a mortgage and buy our dream home.

5 October 2025
Rated 5 out of 5 stars

Mandy is amazing!

Mandy is so easy to work with. She gets to know you and your needs and does everything she can to meet them. She is upfront and honest all the way through so you know exactly what your situation looks like. 10/10, would recommend Mandy to others

1 October 2025
Rated 5 out of 5 stars

Shane the main man

Shane was a fantastic communicator and explained every aspect of our home loan application extremely well. He was very knowledgeable and patient with all our questions. I would highly recommend Shane to anyone trying to buy their first home.

26 October 2025
Rated 5 out of 5 stars

Above and beyond service

James went above and beyond, as always, to help us secure our first investment property. It's been a long process, and James has provided guidance at every step - much appreciated, we couldn't have done this without the help of the Mike Pero team.

20 October 2025
Rated 5 out of 5 stars

Dane - Mortgage Broker for First Home Purchase

Dane has been very professional, highly competent and a pleasure to work with. He brought a relaxed and confident approach to our interactions which has made dealing with financing a first home purchase very stress free.
His communication has been awesome and has been happy to chat to give advice on the financing whenever necessary.
Highly recommend.

3 October 2025
Rated 1 out of 5 stars

Spammers

Spammers. I have not contacted for 5 years. And I have never used their service. Yet I am receiving illegal marketing emails, specifically from Taranaki, Wayne Collier. It is is illegal to send this opt-out marketing email in New Zealand

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Shane is awesome to deal with and he works hard to get the best deal for his clients. We changed banks and switched mortgages over to another bank for better deals and he sorts it all out so the process is smooth and not difficult at all. It was well worth doing and we highly recommend and trust Shane. He is an easygoing guy who knows his stuff. We are really happy with the changes that have been made. If you are considering financial moves or want honest advice and support, he’s your guy!
Cheers Shane (Kellie and Troy)

22 October 2025
Rated 5 out of 5 stars

Mike Pero Mortgages

Mike Pero Mortgages
I have found our experience efficient and quick. Which we needed. The communication was clear, which made everything easy to understand.
Paula Hansen

3 October 2025
Rated 5 out of 5 stars

James- best broker in Palmie!

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result for us. We were highly impressed with his excellent communication skills, ensuring we were kept updated and thoroughly informed throughout. We can’t thank James enough for all his hard work and expertise. Highly recommend James to anyone needing a mortgage. Forget the rest- go for the best!

21 October 2025

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