Mike Pero Mortgages Reviews 

4,033
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly knowledgeable, patient, and professional. Many highlight their exceptional communication, clear explanations, and prompt responses to questions. This guidance makes complex processes feel easy, straightforward, and stress-free for consumers. Reviewers frequently mention the staff going above and beyond, providing dedicated support throughout the entire journey. Customers appreciate the personalized approach and the feeling of being valued, leading to excellent outcomes. The overall service is consistently described as efficient and highly recommended by those who have used it.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and patience... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy and smooth the... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

We are really appreciate the help and guidance provided by Logan , he helped explain what your company does and what services you provide , not only was he is an excellent mortgage broker , very frien... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,033)

318 reviews in the last 12 months

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Rated 5 out of 5 stars

Gina, the best of the best!

We cannot recommend Gina highly enough!!
As first home buyers, we didn't have much understanding on how it all works. Gina made everything so much easier to understand and navigate. She went above and beyond to help us secure our first home, always keeping us updated and advocating for us every step of the way. What could have been a stressful experience became an exciting and enjoyable one thanks to her guidance and dedication.
We are so grateful for everything Gina did to help make our dream of homeownership a reality. If you're looking for a mortgage broker who truly cares about her clients and delivers exceptional service, we wholeheartedly recommend Gina.
Thank you again Gina, for helping us achieve such an important milestone in our lives. We couldn't have done it without you! Now little Finbar has a cute little red house to call his home :)

Many thanks - Peta, Woody and Finbar

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Systems

Mandy was super easy to contact and had amazing knowledge.
Some great advice and support throughout the entire process, especially as first home buyers.
Having someone familiar with the bank and its processes also made life easier on us without adding too much stress.
Mandy had great knowledge of the banks and process and knew exactly what they were supposed to be doing, holding them accountable.
Super happy with Mandy and the services given.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

They want you to win

James and the team exemplify everything you'd hope for in a mortgage broker. They humaised the process, fought for everything we wanted and kept in frequent communication throughout.
The feeling is they fight for you with a genuine want to help you succeed, which is a kind of support that's rare to find and hard to put a value on.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb Experience

As first home buyers, Amanda walked us through the whole process very patiently, breaking all our mortgage options down very clearly so we could make the best-informed decision. She was excellent from start to finish. Highly recommend!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Shalu as my…

Excellent experience with Shalu as my loan broker. She was professional, knowledgeable, and always available to help. She made the process easy and found a great loan option for me.

Her communication was excellent, and she kept me informed throughout. I highly recommend Shalu to anyone looking for a reliable mortgage broker. Thank you for your great service!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Darren could not have made buying our…

Darren could not have made buying our first home easier for us. Came into the process extremely clueless. From our first engagement with him we felt extremely well looked after, the service was truely incredible. Would give him six stars if I could.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and stress-free experience

I got in touch with Logan after a recommendation from a friend who had also used his services, and I’m very happy with how everything went. Logan was helpful, approachable, and explained everything clearly. He was always quick to reply and often went beyond what I would expect from a mortgage adviser. Would highly recommend.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Genuine, proactive Mortgage Broker who goes the extra mile

We really enjoyed working with our Mortgage Broker, Wayne Collier. Even with a tight deadline over the Christmas/New Year period and us living out of the area, he went out of his way to keep everything on track. He listened to what we wanted and resolved any questions or issues quickly. Wayne's clear communication and steady professionalism made the process feel straightforward. We’re grateful for Wayne's support and would highly recommend him to anyone looking for a Mortgage Broker with excellent knowledge and who genuinely cares. ✔️👍

1 January 2026
Unprompted review
Rated 5 out of 5 stars

We worked with Kirsty Clarke with our…

We worked with Kirsty Clarke with our first home purchase. She was fantastic to work with, easy to talk to and every question no matter how big or small was answered clearly and promptly. We are thrilled with the outcome. We highly recommend working with Kirsty on your home loan options!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

James Kingscote, Mike Pero review

James, Dean and the whole team at Mike Pero Wānaka were an absolute pleasure to deal with during the purchase of our first section in Dunedin. They went above and beyond to get us the best outcome, all while making what could have been a daunting process feel straightforward and even enjoyable. Can't recommend them highly enough!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

James and Dean were super helpful in…

James and Dean were super helpful in getting our land purchase over the line as first home buyers. Super grateful for all their support and patience as we navigated this process in a tricky time of life as first time parents - Couldn’t recommend them more!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Ricky was fantastic

Ricky was fantastic, communication was outstanding and emails were answered promptly.
It was our first time using a broker and Ricky made it a very smooth relaxing positive experience.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Seamless Process

James was fantastic to work with. He really knows his stuff and took the time to talk us through everything so we felt confident and understood the process properly. He was super knowledgeable, well informed, and helped structure our mortgage in a way that best suited our situation. We really appreciated all his help and support and would highly recommend him.

2 April 2026
Unprompted review

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