We saw Dr Minnie Joesph with my 12 year old daughter who has been struggling for many months with her mental health. Dr Joseph was able to engage my daughter and enabled her to open up and express he... See more
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Review summary
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The service we have received by Dr Parmar and his team has been exemplary. They have gone above and beyond to treat our now 3 year old daughter. The who experience has been seamless, quick and mo... See more
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I was booked in for a tongue tie release with Mr. Palmar. Me Palmar made me comfortable and explained everything really well throughout the consultation and procedure. He really took t... See more
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I have used Midland Health Clinic and specifically with Jonathan Fussey twice now and both times have received fantastic treatment. The second time in particular, I had tried to use my local GP surger... See more
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Company details
Written by the company
A Pay-As-You-Go same day Private GP service offering a range of consultations, vaccines and tests for you and your family. We are located in the heart of Edgbaston's Medical Quarter. We provide continuity of care whilst offering a holistic quality general practice fit for you and your family’s needs. Our excellent premises with on-site parking in Edgbaston will provide a relaxed, and pleasant environment for you. Our UK trained GPs are experienced, and all come with years of NHS service. Here at Midland Health we will take every attention to your health and well-being so you can live life better.
Contact info
78-79 Francis Road, B16 8SP, Birmingham, United Kingdom
- 0121 769 0999
- hello@midlandhealth.co.uk
- midlandhealth.co.uk
4.6
Excellent
422 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Midland Health
Thank you for your 5-star review.
Providing professional, high-quality care is at the heart of everything we do, so it's wonderful to know this was reflected in your experience.
Thank you for choosing Midland Health.
Excellent outcome
I have been experiencing vertigo type episodes since January but was not progressing to a diagnosis through the NHS other than being put on high blood pressure tablets. I decided to go privately after being rejected by the company who I had a Private Medical Insurance policy with. After living with a body for 77 years you know when something isn't right!!!!
I booked an MRI scan through Scan.com who were excellent. The results were received within a week & advised that I should make an appointment with Dr Manfredonia. I was able to get an appointment within 2 weeks.
Dr Manfredonia explained the results of my scan in depth and after 6 months I understood why the episodes occured. I now have an exercise plan which hopefully which I am assured will make an improvement. I have every confidence.....thank you for your kind & professional approach.
29 June 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your experience and for your kind words.
We're delighted to hear that you felt listened to and supported throughout your journey, and that your consultation with Dr Manfredonia helped provide the clarity and reassurance you had been looking for. We understand how frustrating it can be to live with ongoing symptoms without clear answers, so it's wonderful to know you now have a better understanding of your condition and a treatment plan moving forward.
We'll be sure to pass your lovely feedback on to Dr Manfredonia and the team.
Thank you again for choosing Midland Health.
I have used Midland Health on a number…
I have used Midland Health on a number of occasions. I have always found them to be excellent.
2 July 2026
Unprompted review
Reply from Midland Health
Thank you so much for your kind review and for choosing Midland Health on multiple occasions. We're delighted to hear that you've consistently had an excellent experience with our team. Your continued trust and support mean a great deal to us, and we look forward to providing you with the same high standard of care whenever you need us in the future.
Thank you for choosing and trusting Midland Health.
Went in to show my son to the ENT…
Went in to show my son to the ENT specialist Amit Parmar. The doctor made us feel very comfortable and spent the time required to understand history. He was considerate and explained his diagnosis in layman terms. I Was very happy with the whole experience.
25 June 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your experience.
We're delighted to hear that you and your son had such a positive consultation with Mr Amit Parmar. It's wonderful to know that he took the time to understand your son's medical history, made you both feel comfortable, and explained his diagnosis in a clear and reassuring way. We believe it's important that every patient and family feel informed and supported throughout their care.
We truly appreciate your feedback and wish you and your son all the very best.
Thank you for choosing and trusting Midland Health.
Treatment changed our 8 year olds life!
We took our 8 year old son for a dermatology appointment with Dr Marie-Louise Lovgren for his severe eczema.
She was wonderful with him, really thorough with her diagnosis and questions and came up with a plan of treatment that gave us hope.
His new creams and the advice we put into action have completely changed his and our lives! He is now a different boy and is out of pain and sleeping!
We are so pleased and would highly recommend.
19 June 2026
Unprompted review
Reply from Midland Health
Thank you so much for taking the time to share your experience.
We are absolutely delighted to hear about the positive difference Dr Marie-Louise Lovgren has made to your son's life. It's wonderful to know that her thorough assessment, compassionate approach, and tailored treatment plan have helped bring his eczema under control, allowing him to be pain-free and sleep comfortably again. Hearing that this has had such a positive impact on your whole family is incredibly rewarding.
Your kind words and recommendation mean a great deal to us. We wish your son continued good health and all the very best for the future.
Thank you for choosing and trusting Midland Health.
The ENT consultation was thorough
The ENT consultation was thorough, friendly and reassuring. Dr Amit Parmar was very knowledgeable and clearly experienced. I felt my son was in very good hands throughout. Highly recommended.
22 June 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you had a positive experience with Mr Amit Parmar and that you found the consultation thorough, friendly, and reassuring. Providing expert, compassionate care is at the heart of what we do, and it's wonderful to know that you felt your son was in such good hands throughout his appointment.
We truly appreciate your recommendation and wish you and your son all the very best.
Thank you for choosing and trusting Midland Health.
No medical supplies!! Stay away!
My appointment was for consult and treatment for migraines. Initially the cologne/perfume that one or all 3 receptionists were wearing was incredibly ridiculously overpowering. How is this even permitted in a healthcare setting? Then forced to walk up stairs, after being pointed to the double doors. The doctor was pleasant and dimmed the lights. Not sure why a doctor trained in migraine treatment felt the room should be so bright to begin with. Should have been another indication that this clinic was most definitely not trained in the treatment of migraines. But anyways, just the start of the inadequate medical care. Came time for the injections. The doctor discovered there were zero medical supplies in the room. No time to panic, surely it’s just that the supplies weren’t restocked in this particular room. The doctor calls for a “nurse” (I use this term loosely). After several minutes someone answers the doctor’s call, as she asks for the supplies. A “nurse” arrives to the room, which is in fact a treatment room, based on the exam bed/table in the room. The “nurse” asks what supplies are needed. Another red flag, the “nurse” has no idea what is required for injections? The doctor replies, “everything, there’s nothing in this room. Syringes and saline.” The “nurse” exits the room and after several minutes returns with rather large syringes and a pouch of some sort of solution. (Insulin syringes and sterile saline are required without fail) The doctor says, “I can’t use those big syringes and I can’t inject that into a patient, it must be sterile saline.” At this moment I knew this was an absolute clown show, with utterly no semblance of quality medical care whatsoever. Ultimately I could NOT receive medical care at this clinic. As the doctor could NOT find syringes nor could anyone else! Poor quality of care! Shameful! I would rate this clinic as some back alley clinic, found in a 3rd world country. It truly deserves zero stars, unfortunately I am forced to choose a star selection. Please head my warning!! If you value your life, your loved one’s life, stay away from this clinic.
UPDATE: you can double talk all you want. But the mere fact that the doctor agreed with me on the strong cologne. The doctor said, “I’ve complained about it numerous times and it hasn’t done any good. Maybe if you address it with them, they’ll listen to you.” So what’s up with that? Is it some culture thing? Wearing that strong scent, like a house of pleasure. And don’t go saying how it’s a highly maintained clinic. Y’all didn’t even have one syringe in there. Yes, the doctor knew as well as I did, that a non-sterile solution is to NOT be injected into a patient! The important question is, WHY DIDN’T THE “NURSE” KNOW??? I’ve since read reviews on this clinic. People don’t be scammed by this clinic. Don’t just walk away, run from here!!
9 June 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your feedback.
We are disappointed to read your account, particularly as it does not reflect the experience of the overwhelming majority of patients who attend our clinic each day. On the day of your appointment, a significant number of patients were seen across our services, and no other concerns were raised regarding fragrances within the clinic. We appreciate that sensitivities to scents vary greatly from person to person, and whilst individual preferences differ, we are not aware of any issue that affected other patients attending that day.
Regarding the clinical environment, appropriate lighting is an essential requirement for safe medical practice. Procedures such as injections and minor surgical treatments must be performed under adequate lighting to ensure patient safety and clinical accuracy. It would not be appropriate or safe for clinicians to perform procedures in a dimly lit room. However, we understand that patients experiencing migraines can be sensitive to light, which is why our clinician made adjustments where possible to improve your comfort during the consultation.
We must also address the suggestion that our clinic is somehow unqualified or unsafe. This is simply not the case. Our clinicians are fully qualified medical professionals who perform a wide range of procedures safely every day. We have built our reputation on delivering high-quality care, which is reflected in the many positive reviews and repeat patients who choose our services.
As with any busy medical facility, there can occasionally be delays in obtaining specific equipment or supplies from another treatment area. However, our clinicians will never proceed with a procedure unless they are completely satisfied that the correct equipment and materials are available. In your case, the clinician acted appropriately by ensuring that only the correct supplies would be used. This demonstrates a commitment to patient safety.
We respectfully disagree with the characterisation of our clinic and staff. Our team works hard every day to provide safe, professional, and compassionate care, and we are proud of the service we deliver to thousands of patients each year.
We wish you all the best with your ongoing treatment.
A truly second rate company …
A truly second rate outfit that deserves no stars!!!
Numerous emails over the weekend demanding payment before the appointment went ahead
Money first then second rate service
The 40 minute consultation scheduled for 5
30 went ahead at 6pm but only after phoning them asking what was going on
This was followed by a 13 minute telephone consultation by a doctor who after 13 minutes concluded I needed blood tests despite providing him with the most advanced blood test in the uk.
Perhaps they were looking to make more money from me!
Overall a disgrace and I urge anyone to seek help elsewhere
30
1 June 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
To clarify, we operate a pre-payment policy for all appointments, and payment reminders are sent to ensure consultations can proceed as scheduled. We appreciate that receiving multiple reminders may have been frustrating.
We also apologise for the delay to your appointment. Unfortunately, an earlier clinic overran, which resulted in the clinician running behind schedule. While we endeavour to keep to appointment times, delays can occasionally occur, and we understand the inconvenience this caused.
With regard to the discussion around blood tests, the results you refer to were not available to the clinician prior to the consultation. As a result, the doctor was unable to review them during the appointment and made recommendations based on the information available at the time.
We take all feedback seriously and have responded to your concerns in full through our formal complaints process. We are pleased that the matter has since been resolved directly with you.
We wish you all the best with your ongoing health journey.
Appalling and dangerous clinic! Cancelled last-minute TWICE on a patient in crisis.
This is the most irresponsible and dangerous clinic I have ever encountered. My wife is currently experiencing an acute psychiatric crisis, severe Generalized Anxiety Disorder (GAD), and distressing physical complications from medication. We booked a face-to-face appointment here seeking urgent professional help.
To our absolute horror, this clinic cancelled her appointment at the very last minute NOT ONCE, BUT TWICE. The first time was for our initial booking, where they emailed us on the VERY MORNING of the appointment, claiming the therapist was unwell. Out of empathy, we completely understood and accepted rescheduling for a week later.
We were patient and accommodating, but the second cancellation happened TODAY. We had already travelled all the way and were standing right at their reception when the receptionist casually informed us that they simply could not get hold of the therapist.
With zero empathy or regard for my wife's visible distress, the receptionist coldly gave us only two options: either take a refund or reschedule for next week again. They treated a severe medical crisis like a minor retail inconvenience, completely dismissing our feelings and ignoring the danger to my wife's health.
This gross administrative incompetence is a severe breach of patient care. Pushing away a vulnerable patient who is actively suffering from panic attacks and physical numbness has caused her severe secondary medical trauma. They have absolutely no empathy, no professional ethics, and zero regard for patient safety.
If you or your loved ones are seeking urgent mental health support, AVOID Midland Health at all costs. They will abandon you when you need help the most. Absolutely appalling.
3 June 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your feedback. We are sincerely sorry for the experience that you and your wife had with our service.
We fully understand how distressing and disappointing it must have been to experience two appointment cancellations, particularly at such a difficult time when your wife was seeking support.
Unfortunately, the first cancellation was due to clinician illness, and on the second occasion unforeseen circumstances meant that we were unable to proceed with the appointment as planned. While these situations were outside of our control, we acknowledge that this does not lessen the inconvenience and distress caused.
As a gesture of goodwill, a full refund has been provided. We understand that this does not change your experience, but we wanted to ensure that you were not left out of pocket as a result of the cancellations.
Please accept our sincere apologies. We take all patient feedback seriously and will be reviewing the circumstances surrounding your appointments to help us improve our processes and communication going forward.
We wish your wife all the very best and hope she is able to access the support she needs.
Reply from Midland Health
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be when you're unable to get the support you need promptly.
We strive to provide a high standard of customer service, and it's clear that on this occasion we fell short of expectations. Your comments have been noted and will be shared with the relevant team as we continue working to improve our service.
We appreciate you taking the time to bring this to our attention.
Attended for a Shingrix vaccine
Attended for a Shingrix vaccine and saw Mrs Louise Bradshaw. Always a great service, fast efficient professional, everyone you have contact with is friendly and Mrs Bradshaw was careful to explain about the vaccine. Note to others though, day one your arm feels fine, day two and three you won't want to be knocking the injection site.
26 May 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to leave such a positive review. We are delighted to hear that you received excellent care from Louise and that you found the service fast, efficient, and professional. Providing clear information and ensuring our patients feel comfortable and informed is very important to us, so we are pleased that Louise was able to explain everything thoroughly.
We also appreciate you sharing your experience with the vaccine side effects, as this may be helpful for others preparing for their appointment.
Thank you again for your kind comments about our team. We will be sure to pass your feedback on to Louise and the rest of the staff.
Thank you for choosing and trusting Midland Health.
A great healthcare experience from…
A great healthcare experience from start to finish. Fast and easy to book, friendly staff, modern facilities and excellent Doctors. I feel in very safe hands. Thank you.
9 May 2026
Unprompted review
Reply from Midland Health
Thank you so much for taking the time to share your feedback.
We’re really pleased to hear that you had a great experience from start to finish and that booking was quick and easy for you. It’s especially good to know you found our team friendly, our facilities modern, and our doctors excellent. Your sense of feeling safe and well cared for is exactly what we aim to provide every patient.
We’ll make sure your kind words are shared with the team. We look forward to supporting you again whenever you need us.
Thank you for choosing and trusting Midland Health.
Excellent service from the start Emma…
Excellent service from the start Emma who has treated me for my eye condition is superb explained treatment step by step and extremely happy with the outcome.
7 May 2026
Unprompted review
Reply from Midland Health
Thank you for your lovely feedback. We’re delighted to hear that you received excellent service from the very start and that Emma made you feel informed and supported throughout your treatment.
We’ll be sure to pass on your kind comments to her. It’s wonderful to know you’re extremely happy with the outcome, and we truly appreciate you taking the time to share your experience.
Thank you for choosing and trusting Midland Health.
Excellent ADHD assessment and ongoing support
As a busy professional, I have found Midland Health an excellent service for ADHD assessment, diagnosis and treatment initiation . The entire process has been easy and painless and has enabled me to access diagnosis and medication promptly and safely.
I'm grateful to have been allocated to Dr Vaida's caseload: she highly experienced and is friendly, patient, thoughtful and easy to talk to. Online consultations and good a option of appointment days and times also made the process much more convenient.
I've also found the admin team very good, especially Hannah, who is was always incredibly helpful and responsive. After researching a number of options, I am glad I chose Midland Health, and although like all private ADHD providers it involves considerable financial commitment, I feel it has been well worth the money.
31 March 2026
Unprompted review
Reply from Midland Health
Thank you so much for your thoughtful and detailed review. We’re delighted to hear that you found the ADHD assessment and treatment process smooth, convenient, and supportive from start to finish.
It’s wonderful to know that Dr Vaida has made such a positive impact with her friendly, patient, and professional approach, and we will be sure to pass along your kind words to her. We’re also very pleased to hear that Hannah and the wider admin team were able to provide responsive and helpful support throughout your journey.
We truly appreciate the trust you placed in Midland Health after researching your options, and we’re so glad to hear you feel the experience has been worthwhile. Thank you again for sharing your experience and for recommending our service.
I’ve recently had an appointment with…
I’ve recently had an appointment with Dr Darr. He was very professional and pleasant and gave me some great advice. I would use Midland Health again.
6 May 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to leave your feedback. We’re delighted to hear that you had a positive experience with Dr Darr and found him both professional and pleasant. It’s great to know the advice provided was helpful, and we truly appreciate your kind comments.
Thank you for choosing and trusting Midland Health.
Easy to book
Easy to book, great communication prior the booking and very quick and smooth service on the day.
1 May 2026
Unprompted review
Reply from Midland Health
Thank you for your kind review! We're so pleased to hear that you found the booking process easy, the communication clear, and the service quick and smooth on the day.
Thank you for choosing and trusting Midland Health.
Reply from Midland Health
Thank you so much for your kind feedback. We’re delighted to hear that you had a positive experience and felt well cared for during your appointment. Providing thorough and understanding care is very important to us, and it’s great to know this came across. We truly appreciate you taking the time to share your experience.
Thank you for choosing and trusting Midland Health.
I cannot thank Mr Adnan Darr enough for…
I cannot thank Mr Adnan Darr enough for the care and attention we received. From the moment we walked in, we felt genuinely listened to — not rushed, not dismissed, but truly heard. Mr Darr took the time to understand our concerns, explained everything clearly, and showed real compassion throughout the appointment. He also kindly arranged a follow-up appointment for us, which gave us such peace of mind.
Honestly, in all our time in England, we have never experienced this level of attentiveness and human warmth from a medical professional. It made an enormous difference to us, and we are deeply grateful. Highly recommended.
29 April 2026
Unprompted review
Reply from Midland Health
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear about your positive experience with Mr Adnan Darr.
Providing attentive, compassionate, and unhurried care is at the core of what we strive for, and it’s incredibly rewarding to know that you felt genuinely listened to and supported throughout your visit. Your kind words about the clarity of explanations and the follow-up arrangements mean a great deal to us.
Thank you for choosing and trusting Midland Health.
Thank you Verona (V) and Diya!
Great experience at Midland Health so far. I’ve had a few appointments and scans due to a worrying issue which ended up having a positive result. But all the staff were very friendly and helpful, specifically Verona (V) who did my initial tests including bloods and Diya at reception!
29 April 2026
Unprompted review
Reply from Midland Health
Thank you so much for your kind review and for sharing your experience with us.
We’re really pleased to hear that your results were positive, especially after what must have been a worrying time. It’s great to know that you felt supported throughout your appointments and scans.
Thank you again for your feedback and for choosing Midland Health.
Met with Dr Alina at Midland Health…
Met with Dr Alina at Midland Health Clinic for ASD and ADHD assessments. They were kind, supportive and professional in both testing me and giving me my diagnosis.
28 March 2026
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your experience.
We’re very pleased to hear that your assessment with Dr Alina at Midland Health was supportive, professional, and that you felt well cared for throughout the process. Providing clear, respectful, and thorough assessments for ASD and ADHD is very important to us, and it’s good to know this was reflected in your experience.
Thank you for choosing and trusting Midland Health.
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