Michaels Property Consultants Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, friendly, and thoroughly knowledgeable during property viewings and sales. Consumers note that agents consistently go above and beyond to answer questions promptly and provide seamless support throughout the entire moving process. Some people also felt that the customer service team provided outstanding communication and kept everyone thoroughly updated during difficult moments. Reviewers highlight the impressive response times and swift replies to emails and inquiries, making ongoing communication completely effortless. People truly appreciate the smooth user experience and unwavering dedication, ensuring property transactions are managed stress-free from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their exceptional professionalism, helpfulness,... See more

Service

People report positive experiences with service, noting that staff members are consistently friendly,... See more

Customer service

Users describe positive interactions with customer service, highlighting that reviewers felt consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the team ensures a... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted... See more

Rated 5 out of 5 stars

Thank you Kieran Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property... See more

Rated 5 out of 5 stars

I cannot fault this Estate Agent. The service I received from the outset was first class. They keep you updated weekly throughout the process and worked tirelessly to ensure my property completed qu... See more

Rated 5 out of 5 stars

I cannot recommend this estate agent enough, from the very first meeting with Lee to closing out with Nikki the whole team has been outstanding in many ways. The care, patience and understanding in se... See more


Company details

  1. Real Estate Agency
  2. Commercial Agent
  3. Mortgage Broker
  4. Real Estate Rental Agency

Written by the company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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No recent history of asking for reviews

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4.9

All reviews

(347)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

By far the best!

Michaels Property Consultants are by far the best in the area. The team were great from start to finish, making the process easy and stress free.
A special mention to Nikki who progressed my sale to the very end and worked super hard to ensure everything was on track. Her knowledge and experience is invaluable and she was always there at the end of the phone or email to answer any questions.
The service provided was professional and personable from everyone I had contact with while selling my property. I received regular updates on how the sale was progressing and was never left waiting for a reply.
I would highly recommended Michaels as they are by far the best property consultants in area compared to other estate agents.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Thank you...

Thank you to Jo at Michael's who helped see us through buying our home in Colchester and always responded to any questions and requests for updates on the chain.

All members of the team that I spoke to we're lovely and super helpful during viewings or when picking up calls.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Michael’s have been amazing right from…

Michael’s have been amazing right from the start. When selling our property we received prompt and detailed feedback after every viewing and their onward sales consultant Jo was absolutely brilliant in keeping our buyers updated after there was a longer weight than expected due to delays at the top of the chain. I can’t recommend them highly enough.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great first experience

The sales person showing us around was so nice and he could answer any questions we had. We saw three houses and in all he can remember what was what.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

10/10 for Michael’s Property Consultants

Michael’s Property Consultants have been absolutely excellent. They were incredibly informative and professional throughout the entire process, and their communication was consistently clear and proactive. Even though they were our sellers’ estate agent, we were extremely impressed with the level of care and attention they provided. Based on our experience, we would definitely choose to use them ourselves in the future. Highly recommended!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic communication

Fantastic communication! They were always on top of things, kept me updated, and really pushed the process along. I’d highly recommend them for both selling and buying.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

We just want to say a special thank you…

We just want to say a special thank you to Carla at Michaels. Carla has been helping us over the past five months with the progression of the sale of our home. Carla, we cannot thank you enough. We truly believe this would not have happened without your continuous hard work and persistence. There have been many times we thought this was never going to happen or fall apart and in all of those moments we have lent on you and you have kept it together for us. You have gone above and beyond and been someone we can both lean and rely on in this process. To summarise, we could not have done this without you and we hope Michael's know how lucky they are to have you. Eva & Sam

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional standards

Receiving a courteous reminder about my appointments, Kieran arriving early for my viewing, his knowledge of other stock and and understanding of my requirements.
The follow up call from the office.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Kieran

Thank you Kieran
Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property with no outstanding queries so we were able to walk away and make a decision.
Good local knowledge, particularly about road closure.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Both sold and bought with Michael’s

Both sold and bought with Michael’s, and they were very helpful. Lots of viewings organised, photos taken for the listing promptly, and always available to talk on the phone. As our sale and purchase progressed, I phoned almost every day for updates, and Jacqui was always very friendly and very helpful.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Have had such a wonderful experience with Ollie, he has gone above and beyond to help me arrange viewings. Super friendly and knowledgable and cannot do enough to help!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We have just completed the sale of our property, and I can honestly say from first interaction until now, the service we have received has been first class. No difficulties contacting anyone, calls always answered and any queries acted upon immediately. They are by far the best agents I have dealt with and have no hesitation in recommending them to anyone. I am also in the process of separating from my husband which has its own challenges, but they have managed to navigate our situation with professionalism and tact ensuring our separate needs have been met and we have both felt fully supported throughout.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

…Sam (06/09) and Kieran (17/10)…

I’ve viewed properties with Sam and Kieran from Michaels and found them incredibly helpful, enthusiastic and genuinely refreshing to deal with. Although I haven’t secured a property through Michaels (yet!), I’ve been very impressed with their professionalism and would be happy to work with them in future.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you to the team at Michaels

A huge thank you to Michael and Ollie for doing such a great job selling my house, and to Jo for being fantastic once the sale was agreed.

Jo kept in touch throughout, communicating with the solicitors and keeping me fully in the loop every step of the way. It wasn’t a straightforward sale, but the whole team worked so well together to get it done. Thank you all so much!!!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier with the service…

We couldn’t be happier with the service from Michaels! From their very first visit and consultation right through to the exchange of contracts, the team were always just a phone call away, making sure everything went smoothly. Huge thanks to a team that still believe in good old-fashioned service and know how to get the job done!

24 October 2025
Unprompted review

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