Less Stress Mortgages Reviews 185

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and supportive approach throughout the entire process. Many people highlight the excellent service received, noting that the team goes above and beyond to ensure a smooth and stress-free experience. The customer service is frequently described as outstanding, with prompt and clear communication being a key factor in satisfying consumers. Reviewers particularly appreciate the quick response times to their questions and queries, often noting same-day replies and constant availability. The team's ability to simplify complex processes and provide tailored advice is also highly valued by customers.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers frequently praise individual staff members like... See more

Service

Consumers find service to be positive, highlighting the helpfulness and efficiency of the staff. Many... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the responsiveness,... See more

Response time

Clients share positive opinions on response times. Customers consistently praise the prompt and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Jenny McLaughlan from Less Stress Mortgages "held my hand" all the way through this process. She found me an exceptional mortgage package and supported me with clear and helpful communication from sta... See more

Rated 5 out of 5 stars

Karl and the team delivered a seamless, end-to-end service that genuinely added value. Communication was sharp, timelines were hit, and every stage of the process was managed with real ownership. They... See more

Rated 5 out of 5 stars

Karl and the team at Less Stress Mortgages were fantastic! Karl was especially helpful, guiding us through the entire process with efficiency and professionalism. Everything was handled smoothly from... See more

Rated 5 out of 5 stars

Steve and the team at Less Stress made the process of moving home smooth and easy in every step. All of our calls & emails were answered quickly and the advice given was right at every moment.... See more

Rated 5 out of 5 stars

We had Jenny McLaughlin as our mortgage advisor and she was brilliant from start to finish. There was a lot of ups and downs throughout the process, none being her fault, but she kept us well informed... See more

Rated 5 out of 5 stars

Very professional, efficient and speedy service from Roshni Varsani at Less Stress Mortgages. She has guided me through every step to get Mortgage offer and made the whole process stress-free. Rea... See more

Rated 5 out of 5 stars

Kirthika Sankaran is an amazing soul and individual. I cannot recommend and express how happy and satisfied I am with her and her team services. They are always on hand to advised and support you thro... See more

Rated 5 out of 5 stars

I am very happy with the professional mortgage advise and arranging provided by Miss Roshni Varsani. She has shown to be very friendly, knowledgeable in mortgages and various UK lenders. Miss Roshni h... See more

Rated 5 out of 5 stars

I don’t usually take the time to write reviews but I absolutely have to for this one. I used Less Stress Mortgages as a first time buyer and I’m so glad I did! They helped me throughout the entire pro... See more

Rated 5 out of 5 stars

It was a pleasure working with Less Stress Mortgage, especially Karl, who supported me throughout the entire buying process. He clearly explained all my options and patiently listened to every quest... See more

Rated 5 out of 5 stars

Kirthika Sankaran has always been very professional in handling all my cases. However, this time she was exceptional, the way she handled four re-mortmages in 48 hours and all completed successfully... See more

Rated 5 out of 5 stars

I started with other mortgage brokers before settling with less stress and infant l have had the best of communication and help l need l will recommend for first time buyers .l have already referred l... See more

Rated 5 out of 5 stars

My Broker Kritikha Sankaran was wonderful. She handled all my queries with speed and professionalism. Very happy with the service, as first time buyer i was apprehensive about the process, but Krit... See more

Rated 5 out of 5 stars

I had a great experience working with Kirthika for my mortgage life insurance. She was super quick to respond, explained everything clearly, and genuinely cared about getting me the best option. Wha... See more

Rated 5 out of 5 stars

We have used Less Stress Mortgages when we purchased our property and are really happy with the service received. Karl was knowledgeable and patient and was always happy to respond all my queries and... See more

Rated 5 out of 5 stars

It’s been a real pleasure working with the team at Less Stress Mortgages. Every member of the team has been incredibly helpful, supportive, and genuinely looked after me throughout the entire process.... See more

Rated 5 out of 5 stars

Stress free experience! Jenny McLaughlan at Less Stress Mortgages was highly approachable throughout. She actually made the whole process stress free. Thank you very much for the amazing service.

Rated 5 out of 5 stars

Absolutely fantastic from start to end - Friendly, Efficient and very helpful - can't fault any of the team and Janes is fantastic and very experienced. Highly recommend Less Stress Mortgages if you w... See more

Rated 5 out of 5 stars

I was in the process of remortgaging and reached out to Kirthika for assistance. I could not have asked for better support.During a challenging time, Kirthika provided me with numerous options tailore... See more

Rated 5 out of 5 stars

I had an amazing experience with Jenny. As a first time buyer I was a bit nervous approaching the process and Jenny explained everything so clearly, had great communication and was efficient. I would... See more

Rated 5 out of 5 stars

Thanks to Kirthika Sankaran and her team for arranging on my mortgage.She was always available to answer my call and sorted things quickly to get the best outcome. Very happy with Less stress mortga... See more

Rated 5 out of 5 stars

Karl, Lindsay and all the team were brilliant. We had actually left another broker for poor service and voiced our concerns to Karl early on. The team have been very responsive and proactive throughou... See more

Rated 5 out of 5 stars

Jenny has been absolutely amazing from start to finish. I never imagined to get a mortgage offer this quick, (took around a week and half). Even replying to me out of hours in the evening (10pm!). Ver... See more

Rated 5 out of 5 stars

Jenny was brilliant from start to finish. She replied to messages out of hours, always very informative and helpful. The whole experience was stress free and would use Less Stress Mortgages over a... See more

Rated 5 out of 5 stars

Big thank you to Steve and his team at less Stress Mortgages. Excellent service and communication throughout the process. I would highly recommend and will be using them in the future. Mr S Hamed

Rated 5 out of 5 stars

Less Stress Mortgages was excellent for us. Helen, James and his team was amazing, always responsive and gave brilliant advice. Will recommend to everyone. the process was quick and easy.

Rated 5 out of 5 stars

Friendly and efficient service from Steve @Less Stress Mortgages. Always responsive even on non working days. Happy that Steve was able to secure a good deal for me, in spite of me being very near t... See more

Rated 5 out of 5 stars

I’m very happy with the service I received from Kirthika Sankaran. She was professional, friendly, and extremely helpful throughout the whole mortgage process. She explained everything clearly and mad... See more

Rated 5 out of 5 stars

James and his team were great from the first phone call to completion, always answered the phone and called back if he missed it. I would recommend to anyone, truly the least stressful part of moving... See more

Rated 5 out of 5 stars

I was dealing with Kirthika Sankaran( Kitty), It was one of the best experience i have had, she communicate well, kept me update on everything. Would highly recommend her

Rated 5 out of 5 stars

Karl was always super responive and attentive to our needs and really understood us as a client and our situation. Really valued his input throughout our purchases and will be using going forwads

Rated 5 out of 5 stars

First time buyer. Was very helpful in smoothness of the process and also a bit of emotional support in my first big jump into the property market. Highly recommend.

Rated 5 out of 5 stars

Jenny Mclaughlan start to finish outstanding service thoroughly recommend Jenny and her services. My Xmas Fairy ( personal joke ). Don't go anywhere else !!!!

Rated 5 out of 5 stars

A big thank you to Helen, and all the team at Less Stress. An amazing service delivered with professionalism, patience and kindness! I highly recommend them! Redjan & Agnieszka

Rated 5 out of 5 stars

Recently I take service from Kirthika Sankaran for remortgage she is very helpful. Available all time for my any questions . Great service helpful nature thank you Krithika definitely recommend

Rated 5 out of 5 stars

A big thank you to all the team at Less Stress, especially James and Helen. An amazing service delivered with professionalism, patience and kindness! I highly recommend them!

Rated 5 out of 5 stars

As first-time buyers, my partner and I were completely new to the process of getting a mortgage and purchasing our first home. We were feeling overwhelmed, unsure where to start, and anxious... See more

Rated 5 out of 5 stars

A HUGE thank you to Karl and his team ( Louise) for all your hard work and support. Had to pivot a few times due to unexpected challenges, but they were there every step of the way and provided solut... See more

Rated 5 out of 5 stars

From stert to finish Less Stress Mortgages were very helpful and Professional. I would definitely tell others to use this company

Rated 5 out of 5 stars

What an excellent company. Brilliant engagement and support. Everyone responds to emails and queries really quickly. Helen and the team arranged my remortgage and additional borrowing so quickl... See more

Rated 5 out of 5 stars

I would like to start of a say a big thank you to the team at less stress mortgages. They take full control of the process so it's alot less stressful for you. We had a few challenges along the w... See more

Rated 5 out of 5 stars

Absolutely great experience first time buyer and Jenny helped me SO much she went above and beyond for me I couldn’t recommend anymore

Rated 5 out of 5 stars

Helen, help me with application I am happy with service and advice For sure i will work on next project Arben N22

Rated 5 out of 5 stars

Karl and his team were great, patient and supportive throughout the whole process!! Definitely would recommend

Rated 5 out of 5 stars

I honestly can’t recommend Helen Price enough. She has been absolutely amazing and incredibly patient, especially as I’ve been looking for a house for nearly two and a half years. She’s supported me... See more

Rated 5 out of 5 stars

Our advisor was Jenny, she communicated the process very clearly from day 1 and was taking on the heavy lifting in getting our mortgage, doing all the research and supporting with applications and p... See more

Rated 5 out of 5 stars

Jimmy and the team were incredibly helpful from start to finish. Helped me buy my first home and went above and beyond through the process! Can’t recommend them enough.


Company details

  1. Mortgage Broker

Written by the company

From first time buyers to experienced landlords, Less Stress Mortgages will find the best mortgage for you. Giving you...Less Stress! We also offer Commercial Finance for business owners and property developers


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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Rated 5 out of 5 stars

Fantastic Support from Jenny McLaughlan

Jenny McLaughlan from Less Stress Mortgages "held my hand" all the way through this process. She found me an exceptional mortgage package and supported me with clear and helpful communication from start to finish. She answered every single one of my questions promptly and guided me through all stages of the application. I can honestly say I have never felt less stressed about such a major financial decision!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Roshni Varsani at Less Stress Mortgages…

Roshni Varsani at Less Stress Mortgages was super helpful. We contacted her several times over a period of months as circumstances kept changing, but she was always so quick to respond and tailored our mortgage to our specific needs. She was very thorough in giving us various options and advising us of the best options throughout the process. She kept us informed and updated which gave us peace of mind. Would definitely recommend her to others!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Jenny the best mortgage advisor!

I honestly couldn’t have asked for a better mortgage advisor! From start to finish, Jenny was absolutely brilliant and supported me every step of the way. The whole process can feel overwhelming, but she made everything clear, simple, and stress-free.

Nothing was ever too much trouble – Jenny was always available to answer my questions, explain things in detail, and make sure I felt confident about every decision. Her knowledge and professionalism really stood out, and I always felt like I was in safe hands.

If you’re looking for someone who truly goes above and beyond, I can’t recommend Jenny McLaughlan highly enough. Thank you for helping me secure my mortgage and making the whole journey such a positive experience!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I’m extremely pleased with the service…

I’m extremely pleased with the service I received from Kirthika Sankaran for my remortgage and Ltd company mortgage. She was professional, knowledgeable, and very supportive throughout the entire process. She clearly explained all the options available and helped me choose the best solution for my situation.

Kirthika made what could have been a complicated process feel straightforward and stress-free. Her communication was excellent, and she was always available to answer my questions.

I would highly recommend Kirthika Sankaran to anyone looking for expert advice on remortgages or limited company mortgages

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Best mortgage broker

I started with other mortgage brokers before settling with less stress and infant l have had the best of communication and help l need l will recommend for first time buyers .l have already referred less stress to my African community .thank you

18 February 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer

Jimmy and the team were incredibly helpful from start to finish. Helped me buy my first home and went above and beyond through the process! Can’t recommend them enough.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Krithika was very helpful and…


I had a great experience working with Kirtikha Sankaran from Less Stressful Mortgage. She was professional, knowledgeable, and took the time to explain everything clearly, which made the whole process genuinely stress-free. Communication was excellent throughout, and I always felt supported and confident in the advice given. Highly recommend!

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall! Kirthika Sankaran was responsive, helpful, and took the time to explain everything clearly. We appreciated the support throughout the process and would definitely recommend!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Less Stress Mortgage Ltd

Less Stress Mortgage Ltd. is a trusted company.I got Mortgage with them.SpeciallyKirthika Sankaran is a very good.Her customer service is excellent.Definitely i will come to her again if i need in future. I recommend to go with her.She is very polite,honest.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Broker, Helen Price 🌟

I honestly can’t recommend Helen Price enough. She has been absolutely amazing and incredibly patient, especially as I’ve been looking for a house for nearly two and a half years. She’s supported me throughout the whole process, answered every question (even when I was overthinking things), and never once made me feel like a hassle.

Helen is knowledgeable, reassuring, and genuinely cares about getting the right outcome for you. I couldn’t have asked for a better mortgage broker and I’m so grateful for all her help and patience. Highly recommend!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

5 Star service!

I don’t usually take the time to write reviews but I absolutely have to for this one. I used Less Stress Mortgages as a first time buyer and I’m so glad I did! They helped me throughout the entire process which was not a straight forward one. I had to change the name on the mortgage offer after receiving and then the chain broke after months of waiting and we had to find another property which was very stressful but Ashley, James and Helen were amazing and gave me the peace of mind and sorted out everything for me. They’re the best at what they do! I’ve already recommended them to my friends and will continue doing so!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the service I…

I’m very happy with the service I received from Kirthika Sankaran. She was professional, friendly, and extremely helpful throughout the whole mortgage process. She explained everything clearly and made the experience smooth and stress-free. I highly recommend Kirthika Sankaran to anyone looking for excellent mortgage advice!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Our advisor Jenny was so helpful and responsive

Our advisor was Jenny, she communicated the process very clearly from day 1 and was taking on the heavy lifting in getting our mortgage, doing all the research and supporting with applications and paperwork needed.
The best thing was the prompt and quick response from Jenny! It was instant/same day always and we used communication tool i preferred for quickness - WhatsApp voice, messages and calls.
Thank you Jenny for making a stressful process of buying a house a bit less painful with your support. We are finally in our new home 🏡

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Helen

Helen, help me with application
I am happy with service and advice
For sure i will work on next project
Arben N22

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Jenny has been absolutely amazing from…

Jenny has been absolutely amazing from start to finish. I never imagined to get a mortgage offer this quick, (took around a week and half). Even replying to me out of hours in the evening (10pm!). Very quick to respond back to emails and very helpful . Highly highly recommend.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend!

We had Jenny McLaughlin as our mortgage advisor and she was brilliant from start to finish. There was a lot of ups and downs throughout the process, none being her fault, but she kept us well informed and educated, since we were first time buyers we didn’t have a clue! Would recommend!

16 December 2025
Unprompted review

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