Ordered almost a month ago. Finally got a shipping notification 2 weeks ago without any actual shipping updates. Emailed CS, to be told they had supply issues and things would ship within 1-2 days. St... See more
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I ordered bogo promotion....first pair I wore 3 times and magnet fell off....company told me they'd send a replacement..that was in May...still waiting.....2nd pair didn't work....would not adhere whe... See more
The lashes I did receive took me a little bit to learn how to apply them. I'm still trying to perfect it, but I do like them. However, I ordered two sets and received an empty container in one of the... See more
I would strongly urge people not to purchase anything from Meylora. I placed a single order and did not knowingly sign up for any subscription. Since then, my bank account has been charge... See more
Breach of guidelines
Business does not care about customers
Emailed the company saying the product doesn’t work. They emailed me back saying “refer to our no return policy”
Wrong product delivered, no response from support
It took a week + for me to receive my lashes. And while I ordered the "simple" (basic) lashes, and the packages says it's the "simple" lashes, these are definitely the fuller lashes. I cannot wear these, they are not my style. I emailed their support twice, no response. Emailed their IG account, no response. I am trying their "contact us" now. I am not hopeful. Also, it says it's a TM name, but if you search for them in BBB, nothing comes up. I will give this "contact us" a week, then I will work with my CC to get a refund.
DO NOT BUY FROM THIS COMPANY ITS A…
DO NOT BUY FROM THIS COMPANY ITS A SCAM.
The lashes arrrived about a week after I ordered them but one of them only had 2 magnets and not 3 (the end one was missing) and the other set the magnet hanging off.
I messaged the company to request a refund as they are unusable. They offered me a 30% refund which I declined.
After much going back and forth over the next 2 weeks they finally agreed to a refund. That was 11 days ago, nothing has been processed let alone it come close to landing in my account.
I am following this up again and now am being greeted by AI customer services and they are offering me a partial refund, replacement and saying I need to cover the re stocking fee. Absolutely disgusting.
I now have to pick this up with my credit card company to get a refund.
Please avoid this hassle and this company. The product doesn’t work and it’s not worth the stress.
Order number - MLL121844
I ordered on March 4th 2025 still…
I ordered on March 4th 2025 still haven't received my order or any tracking. Customer service hasn't responded to any of my emails or messages. Wish I wouldn't of trusted this company. Thanks alot tik tok for advertising fake scam products.. iIwork hard for my money ☹️
Thieves
Don't buy anything. I ordered eyelashes more than 2 months ago and it still hasn't arrived. I'm arguing with support, who tells me something different in every email.
Nobody trying to help, they just stole my money
Total scam
Total scam. Don’t buy it. Lowest quality also magnets are damaged
Can’t get them on
Can’t get them on. The QR code on the jacket doesn’t actually work for instructions either. They don’t stick together. Won’t bother trying for a refund now image seen the reviews.
DO NOT BUY!
DO NOT BUY!! SCAMS. Lashes are NOT how advertised. They do not stick well and look so dumb on!!! Then they will not give a refund after they advertise everywhere that they have a 30 day risk free guarantee!!
Do not waste your money
Do not waste your money. Absolutely rubbish and all reviews in their website being fake.
When co rates them for a refund, they stopped replying.
Again, DO NOT waste your money on these thieves.
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