Call and asked a few question , about materials etc they called back within 20min said the stock would be in on Thursday and then delivery to me Friday , put order in , all received Friday. As promise... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great choice from stock. Decent prices, although postage is a bit steep. That said, delivery is by DPD which is invariably more reliable than Parcel Force. I've ordered twice from Metro Fixings and h... See more
Company replied
Amazing experience. Always picked up the phone. Laurence gave invaluable technical help to find a solution for a complex structural challenge. Products arrived first thing to site the next day. Will d... See more
Company replied
Cannot fault them. To get a great price (the best I could find) is one thing, but to match it with great customer service, even being contracted by the delivery driver by mobile, is just fantastic. An... See more
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Company details
- Building Materials Supplier
- Fastener Supplier
- Hardware Accessories Store
- Hardware Store
- Safety and Work Wear Store
- Tool Store
Written by the company
At Metro Fixings, we do more than just supply products - we build partnerships. Servicing the construction, internal fit-out, civil engineering, DIY, and M&E sectors, we are your trusted partner in delivering materials, expertise and solutions that help you succeed. We offer 35,000+ products ready for next-day delivery nationwide with products available from quality brands such as Simpson Strong-Tie Rawlplug, Unistrut, Ancon, Bosch, Fischer Fixings, Sika Everbuild, Soudal, CT1, Mapei and many more.
Metro Fixings Ltd
Written by the company
- Your Partner in Construction
- Our mission is to build lasting relationships by providing quality every step of the way, backed by expert knowledge, unwavering reliability, and a commitment to a more sustainable future.
Contact info
Unit 3 Tewin Court, AL7 1AU, Welwyn Garden City, United Kingdom
- 01707 375172
- sales@metrofixings.co.uk
- metrofixings.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Metro Fixings
Good evening Paul,
Thank you for taking the time to leave us a review - we're delighted you were pleased with the service you received from us.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good evening Malcolm,
Thank you for taking the time to leave us a review - we're really pleased to hear about your positive experience ordering with us.
We hope to see you again soon,
The Metro Fixings Team
Great customer service & fast delivery!
I am very pleased with very helpful customer service, range of choice and fast delivery.
13 February 2026
Unprompted review
Reply from Metro Fixings
Good evening Daniel,
Thank you for taking the time to review us - we really appreciate it!
We're delighted to hear you had such an all-round positive experience ordering with us.
If there's anything more we can help with, please don't hesitate to get in touch.
The Metro Fixings Team
Lots of communication about wait times…
Lots of communication about wait times etc. Delivery was ahead of schedule. Would definitely use again.
9 February 2026
Reply from Metro Fixings
Good afternoon Jonathan,
Thank you for taking the time to leave us a review!
We do our best to keep our customers informed about their orders, we're glad you found this helpful.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Gary,
Thank you for taking the time to review us - we're delighted to hear you had such a positive experience ordering with us!
If there's anything more we can help with, please don't hesitate to get in touch.
The Metro Fixings Team
Excellent customer service
30 January 2026
Reply from Metro Fixings
Good afternoon Amy,
Thank you for taking the time to leave us a review - we're delighted you were pleased with our service!
We hope to see you again,
The Metro Fixings Team
Always excellent service from Metro…
Always excellent service from Metro Fixings and at very competitive prices with a huge range of stock
29 January 2026
Reply from Metro Fixings
Good afternoon John,
Thank you for taking the time to review us again.
Your business with us, and that you continue to choose us for your supply needs is very much appreciated.
As ever, if there's anything more we can help with, please don't hesitate to get in touch.
The Metro Fixings Team
Metro Fixings
Very professional and friendly service plus received my goods the next day !
29 January 2026
Reply from Metro Fixings
Good afternoon Terry,
Thank you for taking the time to review us - we're delighted you were happy with our service!
If there's anything more we can help with, please don't hesitate to get in touch,
The Metro Fixings Team
Good prices speedy delivery
After being let down by other suppliers I was lucky enough to find metro fixings, my order came quickly, the price was one of the lowest I found but more importantly they fulfilled my order in the time span I needed.
19 January 2026
Reply from Metro Fixings
Good afternoon Chris,
Thank you for taking the time to leave us a review!
We're delighted we could help you out and you were pleased with the service you received! Providing quality service is incredibly important to us and we're glad we delivered.
Please don't hesitate to get in touch if you need anything else in the future, the team will be very happy to help.
The Metro Fixings Team
Reply from Metro Fixings
Good evening Ian,
Thank you for taking the time to leave us a review - it's great to hear you were happy with your order experience.
We hope to see you again in the future,
The Metro Fixings Team
Joist hangers
Good price, quick delivery, great comms.... thanks, will definitely use again
23 January 2026
Reply from Metro Fixings
Good afternoon Jonny,
Thank you for taking the time to review us - we appreciate it!
We're really pleased to have nailed your order for you - please don't hesitate to give us a call next time you need something, we'll be more than happy to help.
Until then,
The Metro Fixings Team
I have used Metro fixings several times…
I have used Metro fixings several times but I have been let down with my recent order.
Part order received on the 23th January phoned call centre and was told balance of order would be there next day . Following day came with out order phoned back on 25th January and was told he would look into this for me and I am still waiting on call back . Not a happy customer.
21 January 2026
Reply from Metro Fixings
Hi Martin,
Thank you for your time earlier. It was great to speak to you and to discuss how best to get this resolved for yourself. We will keep an eye on the consignment whilst it is in transit tomorrow to monitor its progress and be in touch with updates along the way. Please accept our apologies again, this is not the level of service we like to provide to our customers.
Best Regards
The Metro Fixings Team
Prompt service and reasonable price.
Prompt service and reasonable price.
Ordered heavy duty joist hangers and screws.
Items were delivered on next day
21 January 2026
Reply from Metro Fixings
Good afternoon Tasha,
Thank you for taking the time to leave us a review.
We're delighted to hear you had such a positive experience ordering with us. If there's anything more we can help with, please don't hesitate to get in touch.
See you soon,
The Metro Fixings Team
This was our first time ordering with…
This was our first time ordering with Metro Fixings and so far so good. Corey assisted us and was very helpful.
16 January 2026
Reply from Metro Fixings
Good afternoon Steve,
Thank you for taking the time to leave us a review - we really appreciate it.
We always strive to provide our customers with quality service and first impressions are so important - we're really pleased we nailed both for you!
If there's anything more we can help with, please don't hesitate to get in touch - the team will be delighted to help!
We hope to see you again,
The Metro Fixings Team
Fast and efficient
Fast and efficient
Products ordered which were competitive in price, updates of ETA provided within 30mins, and arrived next day
13 January 2026
Reply from Metro Fixings
Good afternoon Alessandro,
Thank you for taking the time to review us!
We're delighted you were so pleased with our delivery, prices and communication - providing a quality service to our customers is incredibly important to us.
We hope to see you again in the future,
The Metro Fixings Team
Website was easy to use and the order…
Website was easy to use and the order process was simple.
Confirmation of delivery was within a day of ordering.
9 January 2026
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to review us!
We're really pleased to hear how easy you found the order process with us - we strive to make things as straightforward for our customers as possible.
We hope to see you again,
The Metro Fixings Team
Great quality fixings
Great quality fixings, decent price, good communication around the order and quick delivery. A little more intuitive shopping purchase would have made it perfect - for example, suggesting correct fixings to go with the pieces I was looking at.
5 January 2026
Reply from Metro Fixings
Good afternoon Tomas,
Thank you for taking the time to leave us a review - we really appreciate it!
It sounds like you had an all-round positive experience ordering with us, which we love to hear. Adding a related products section on our product pages is something we're aware of and hope to implement in the future, but it's very helpful to know this is something our customers would like to see.
If there's anything else we can help with in the future, please don't hesitate to get in touch!
The Metro Fixings Team
Good prices and delivered in 2 days
Good prices and delivered in 2 days, will definitely be using again.
19 December 2025
Reply from Metro Fixings
Good evening Danny,
Thank you for taking the time to review us - we're delighted to hear you were pleased with our service!
We look forward to seeing you next time,
The Metro Fixings Team
Great and fast service
17 December 2025
Reply from Metro Fixings
Good evening,
Thank you for taking the time to leave us a review - it's great to hear you had a positive experience ordering with us.
If there's anything more we can help with, please don't hesitate to get in touch,
The Metro Fixings Team
Reply from Metro Fixings
Good evening Sam,
Thank you for taking the time to review us.
We're pleased to hear you were happy with the products and service you received - it's what we aim for!
We hope to see you again,
The Metro Fixings Team
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