Metagenics UK Reviews 

10,976
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Top notch! Always a good experience with Metagenics. Great customer service if you need it, easy to navigate website. Clear pricing structure and great products! Delivery is always prompt and produ... See more

Rated 5 out of 5 stars

Easy to use website. Prompt next day delivery. Easy to swallow tablets with no strong after taste. Too early to comment on quality of product, vitamins can take up to three months to start getting f... See more

Rated 5 out of 5 stars

I have signed up for three subscriptions from Metagenics. Eskimo®-3 Brainsharp Capsules, Ashwagandha 500mg & Multi Essentials for Women 50+. I certainly feel the benefit of all three. They arrive on t... See more

Company replied

Rated 5 out of 5 stars

Your company was recommended by my GP and as a result i trust it to be of good standard. It is more expensive than most but as an 80yo woman I need to try and preserve my vitamins and supplements.

Company details

  1. Vitamin and Supplements Store

Written by the company

Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,976)

1,128 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality products, great service.

Quality products, great customer service, items received quickly, well packaged. Ve
Ry happy customer.

29 June 2026
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Reply from Metagenics UK

Such kind words, Mr Pescod — thank you very much for sharing your experience.
It means a great deal to us to hear that you appreciate both the quality of our products and our customer service. We also truly value your mention of the fast delivery and the careful packaging.

We pay close attention to every detail of your order, and it’s wonderful to know that this is reflected in your experience. Your satisfaction is a strong motivation for us to continue delivering at this level.

If you ever have any questions or would like advice, our team remains available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Professional

As always great service.

29 June 2026
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Reply from Metagenics UK

Thank you for your continued trust, John.
“As always” — that’s exactly what we aim for, and we’re delighted to hear that you consistently experience our service as professional and reliable.

Your loyalty and kind words truly motivate us to keep delivering this level of care every day. We remain committed to ensuring each order runs smoothly and meets your expectations.

If you ever have any questions or need further assistance, our team is always available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery

30 June 2026
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Reply from Metagenics UK

Thank you for your great feedback!
It’s wonderful to hear that you found the ordering process easy and that your delivery arrived quickly — exactly what we strive for every day.

We believe ordering should be smooth and hassle-free, so you can rely on us whenever you need your products. Your experience confirms that we’re on the right track, and we truly appreciate that.

If you ever have any questions or need assistance, feel free to contact us at orders@metagenics.co.uk — we’re always here to help.

Kind regards,

Ann– Metagenics UK

Rated 4 out of 5 stars

Great products

Great products - very quick delivery but rather on the expensive side!! More deals would be appreciated !

1 June 2026
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Reply from Metagenics UK

It’s a pleasure to read your feedback, Julia — thank you for sharing this with us!
We’re really pleased to hear that you value our products and experienced a fast and smooth delivery.

We also appreciate your comment regarding pricing. We aim to provide high-quality products, and your suggestion about more offers and promotions is certainly noted. Feedback like yours helps us better align our services with our customers’ expectations.

If you have any questions or would like to stay informed about future offers, feel free to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Vitamins

Product, service and delivery all great.

1 June 2026
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Reply from Metagenics UK

It’s lovely to read your feedback, Mary Louise — thank you very much for sharing it!
We’re truly pleased to hear that our products, service, and delivery all met your expectations. Providing this kind of seamless experience is exactly what we aim for every day.

Your concise yet powerful feedback means a lot to us and motivates us to continue delivering this level of quality and care.

If you ever have any questions or would like advice in the future, our team is always here for you at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Ordering from Metagenics guarantee your…

Ordering from Metagenics guarantee your delivery. I order today,and receive it tomorrow. I am totally pleased with their loyalty in providing such amazing products too. I am a loyal customer and shall continue to order my supplies through them.

29 June 2026
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Reply from Metagenics UK

Wow Annette, what a heartwarming message — thank you so much for your trust!
We’re truly delighted to hear that you’re so pleased with the fast delivery and that you experience our service as reliable.

Your loyalty means a great deal to us. Customers like you, who choose us time and again, inspire us to handle every order with the same care and attention. It’s wonderful to know that our products have become part of your routine.

If you ever have any questions or would like personalised advice, our team is always here for you at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 1 out of 5 stars

You cancelled the subscription

Thank you, please could you resend theemail as we cant find it. You cancelled the subscription. What else can be said.

1 June 2026
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Reply from Metagenics UK

Thank you for your feedback, Mrs Espley.

We understand that a cancellation can sometimes feel quite straightforward. In this case, your subscription was cancelled because the item was temporarily out of stock. An email was previously sent to you explaining the situation, along with the next steps to follow.

We remain committed to keeping you clearly and transparently informed, especially in situations like this. Should you have any further questions or need assistance, we are here to help.
Please feel free to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

was Nutri Advanced

after realising that Nutri Advanced had changed to Metagenics Uk - the order process was fine, I was able to find the magnesium glycinate and delivery was quick. thank you

22 June 2026
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Reply from Metagenics UK

Thank you for sharing your experience, Mandy—we truly appreciate your trust!
We understand that a name change can sometimes raise questions, so we’re very pleased to hear that everything remained clear for you and that you were able to find your magnesium glycinate with ease.

Your kind words about the smooth ordering process and fast delivery mean a lot to us. It’s important that every step, from browsing to receiving your order, feels simple and seamless.

Thank you again for taking the time to leave your feedback. If you ever have any questions or need guidance, our team is always happy to help at orders@metagenics.co.uk.

Warm regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Quick delivery

Quick delivery.

26 June 2026
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Reply from Metagenics UK

It’s great to read this, Rex. Thank you for your short but impactful feedback about the quick delivery — we know how important it is for orders to arrive promptly.

We continue to work hard every day to maintain this level of service, so you can always order with confidence.

Please feel free to reach out if we can assist you further at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

My go to company

Great quality products Excellent service. Delivery has always been fast. Staff helpful when needing assistance

29 May 2026
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Reply from Metagenics UK

What a lovely recognition, Linda — thank you so much!

It truly means a lot to us to be your “go-to” company, and we’re delighted that you appreciate the combination of our product quality, fast delivery, and the helpfulness of our team. That complete experience is exactly what we strive to deliver every day.

It’s also great to know that you find our support team helpful whenever you need assistance — we’re always here for you.

If you ever have any questions or would like to share anything further, please don’t hesitate to contact us at orders@metagenics.co.uk.

Warm regards,

Ann– Metagenics UK

Rated 4 out of 5 stars

First time using the subscription…

First time using the subscription option. Item sent and received before running out. Now I don’t have to worry about stocking up.

26 June 2026
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Reply from Metagenics UK

It’s so nice to read this, Lisa — and welcome to our subscription service!

We’re delighted to hear that your first experience went smoothly, and especially that you no longer have to worry about running out. That extra peace of mind and convenience is exactly what we aim to provide.

We hope this option continues to fit effortlessly into your daily routine. Thank you for taking the time to share your experience with us!

If you ever need to make changes or have any questions, we’re always here for you at orders@metagenics.co.uk.

Warm regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Always Excellent

With Metagenics, it’s easy to order and deliveries always come quickly. And no different this time. Have been a happy customer for many years now, having been recommended by my naturopath, their products are always excellent.

26 June 2026
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Reply from Metagenics UK

Dear Jean,
It’s a real pleasure to read your message — thank you so much for your many years of trust! We’re delighted to hear that ordering remains easy and that deliveries continue to arrive quickly, just as you expect. Your mention of your naturopath’s recommendation and your appreciation of our product quality truly mean a lot to us.

We strive to keep everything smooth and reliable, so you can continue to enjoy our products as part of your daily routine without any hassle. Your loyalty is genuinely appreciated.

If you ever have any questions or would like to get in touch, our team is always available at orders@metagenics.co.uk.

Warm regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Easy and accurateEasy to order on line and arrived as…

Easy to order on line and arrived as expected.

26 June 2026
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Reply from Metagenics UK

What a pleasure to read your feedback, Christine!

We’re delighted to hear that you found the online ordering process easy and clear, and that your delivery arrived exactly as expected. That’s exactly the experience we aim to provide every time.

Your feedback encourages us to keep delivering this level of service. Should you ever have any questions or requests, please feel free to reach out to us at orders@metagenics.co.uk – we’re always happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Always a speedy delivery and excellent…

Always a speedy delivery and excellent products, would definitely recommend and will keep using for as long as needed.

25 June 2026
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Reply from Metagenics UK

Wow Steph, what lovely feedback to read!

It’s fantastic to hear that both our speedy delivery and product quality continue to meet your expectations. Your recommendation and your intention to keep using our products mean a great deal to us – that’s exactly what we strive for.

We look forward to continuing to provide you with the same smooth and reliable service in the future. If you ever have any questions or need assistance, our team is always here to help at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics UK

Rated 5 out of 5 stars

Fast delivery service

Always fast and efficient delivery service

23 June 2026
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Reply from Metagenics UK

It’s a pleasure to read your feedback, Joanne!

Your kind words about our fast and efficient delivery truly mean a lot to us – we always strive to ensure every order reaches you as smoothly and quickly as possible. It’s wonderful to hear this has been your consistent experience.

Thank you as well for your continued trust and loyalty. If there’s ever anything we can assist you with, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 4 out of 5 stars

Procery good , product us excellent .

Product us excellent .
Took longer to deliver than expected.
Was a lot of taxes to pay which isnt good

16 June 2026
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Reply from Metagenics UK

Dear Yvonne,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you are happy with the quality of the product – that truly means a lot to us.

At the same time, we understand your comments regarding the longer delivery time and the additional taxes upon arrival. We realise this can impact your overall experience, and we take this kind of feedback seriously as we continue to improve our service and communication.

If you have any questions or would like further clarification, please don’t hesitate to contact our team at orders@metagenics.co.uk – we’ll be happy to assist you.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery, arrived safely

12 June 2026
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Reply from Metagenics UK

A big smile reading your message, Silvia — thank you very much!

We’re pleased to hear that your order arrived quickly and safely. We do our best to ensure every delivery is smooth and reliable, so it’s great to know this was your experience.
If you ever have any questions, our team is always here to help at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

You offer a great range of quality…

You offer a great range of quality supplements which support the many metabolic pathways so I will go back when I need to

22 June 2026
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Reply from Metagenics UK

Thank you very much for your kind words, Gisele.
We’re delighted to read that you appreciate the breadth of our range and the quality of our supplements. We put a great deal of care into this, so it truly means a lot to know it resonates with you.
It’s also wonderful to hear that you plan to return when needed — your trust is greatly valued. We will continue doing our best to provide a consistent and enjoyable experience that meets your expectations.
If you ever have any questions or would like personalised guidance, our team remains available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Great company and well explained…

Really easy ordering and well explained regarding what supplements were best for certain requirements. Postage was super quick and great tracking of parcel. Will definitely be ordering again 😊

22 June 2026
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Reply from Metagenics UK

Wow Vanessa — thank you so much for such a detailed and positive review!

It’s truly rewarding to hear that you found the ordering process easy and that the guidance helped you choose the right supplements. We put a lot of care into making this as clear as possible, so your feedback means a lot to us.

We’re also delighted that you appreciated the fast delivery and parcel tracking — we aim to make the whole experience smooth and transparent from start to finish.

We look forward to welcoming you back again soon. If you ever have any questions or need further advice, our team is always here to help at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery

22 June 2026
Metagenics UK logo

Reply from Metagenics UK

It’s a pleasure to read your feedback, Sue — thank you very much!

We’re delighted to hear that both the product and the fast delivery met your expectations. Ensuring a smooth and pleasant experience from order to delivery is something we truly value.
Your feedback encourages us to keep delivering this level of service.

If you ever have any questions or need support, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

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