Top notch! Always a good experience with Metagenics. Great customer service if you need it, easy to navigate website. Clear pricing structure and great products! Delivery is always prompt and produ... See more
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Easy to use website. Prompt next day delivery. Easy to swallow tablets with no strong after taste. Too early to comment on quality of product, vitamins can take up to three months to start getting f... See more
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I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more
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Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more
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Company details
Written by the company
Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0800 043 5777
- orders@metagenics.co.uk
- metagenics.co.uk
4.7
Excellent
11K reviews
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Efficiency and realistic pricing
7 July 2026
Reply from Metagenics UK
Your review truly made our day, Nicola!
It’s great to hear that you value both our efficiency and our fair pricing. We strive every day to provide a service that is smooth, reliable, and transparently priced — so it’s wonderful to know this resonates with you.
Thank you for sharing such concise yet meaningful feedback; it genuinely encourages us to keep delivering at this level.
If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Overpriced and Not As Good As They Used To Be
I think the last time I reviewed them (might have been under the Nutri Advanced name before Nutri sold their soul to Metagenics), I gave them 3 stars, down from 5 because of their high prices. Now they are down to 2 because of their high prices (or extortionate) and not listening to customers’ needs, by removing, then returning, then removing, popular supplements, such as Gluco-Chrome (think it is available again). I also, and this could be a coincidence, do not feel such a positive effect of the supplements than i did when they were Nutri Advanced, or just after take-over. For example, the Vitamin B seems to have less of a calming effect than it used to, so I use alternatives. Their pricing: I just received another email informing of yet another price increase (I think 4%)... this is now quite common and nothing to do with rising prices of manufacturing - it's to do with profit. This leaves a bad taste and motivates people to look elsewhere. For most supplements (but not all), I use Lamberts as excellent replacements. There are still a couple (L-Glutamine and Calmeze) that I still reluctantly buy because I am yet to find an effective alternative. Vote with your money, people!
9 July 2026
Unprompted review
Reply from Metagenics UK
Thank you for taking the time to share your experience again, Matt. We truly appreciate your honesty, and the fact that you have been familiar with us for a long time makes your feedback especially important.
We understand that price increases and product changes can feel frustrating, particularly when you have grown used to certain products and rely on them. Your comments regarding products like Gluco-Chrome and your experience with our Vitamin B range are taken seriously. Listening to what works — and what doesn’t — is essential for us to keep improving.
Regarding pricing, we aim to maintain a fair balance between quality, sourcing, and service, though we recognise that this may not always be perceived that way. Your feedback on this point is duly noted.
We’re sorry to hear that you’ve turned to alternatives for some products, although we’re pleased that a few of our supplements still remain part of your routine. If you’d like, we would be happy to review your experience together and better understand your expectations so we can support you more effectively.
Please feel free to reach out to us at orders@metagenics.co.uk — our team will be glad to assist you.
Kind Regards
Ann– Metagenics UK
Fast delivery
Easy to order, fast delivery and a product I have ordered before, so as expected - five stars.
6 July 2026
Reply from Metagenics UK
It’s a pleasure to read your feedback, Ms Kirk — thank you very much for your five-star rating!
We’re delighted to hear that ordering was easy, delivery was fast, and that the product met your expectations, especially as it’s something you’ve ordered before.
Your continued trust truly means a lot to us, and we’re glad everything once again fits smoothly into your routine.
If you ever have any questions, please feel free to reach out to us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
The ordering and delivery process were…
The ordering and delivery process were excellent - arrived earlier than expected. I have been using Metagenics products for a few years upon the recommendation of a dietitian and have found them to be very effective.
6 July 2026
Reply from Metagenics UK
It’s a pleasure to read your feedback, Leila — thank you for your continued trust over the years.
We’re delighted to hear that both the ordering and delivery process were smooth and even faster than expected. Providing a reliable and efficient service is very important to us, so your experience truly means a lot.
It’s also wonderful to know you’ve been using our products for several years following your dietitian’s recommendation. We’re glad they fit well into your daily routine and that you are satisfied with your experience.
If you ever have any questions or need support, please don’t hesitate to reach out to us at orders@metagenics.co.uk — we’re always here to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Your review truly made our day, Sakinatu — thank you for sharing it.
We’re delighted to hear that you consider our service excellent. Providing a smooth and pleasant experience is what we aim for every day, so your feedback is incredibly encouraging.
If you ever have any questions or need assistance, our team is always available via orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Great service and quick delivery
Great service and quick delivery. Would definitely recommend
6 July 2026
Reply from Metagenics UK
Thank you so much for your kind words, Caroline!
We’re delighted to hear that you were satisfied with both our service and the quick delivery. Providing a smooth and reliable experience is exactly what we aim for, so your recommendation truly means a lot to us.
If there’s ever anything we can assist you with in the future, our team will be happy to help via orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Adrienne — thank you for your trust.
We’re really pleased to hear that you find our service reliable and supportive in your day-to-day routine. Providing consistent and dependable support is exactly what we aim for.
If you ever have any questions or need further assistance, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always here for you.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
So nice to read, Tracy — thank you for sharing this with us!
We’re very pleased to hear that you’re happy with your product. It’s always great to know that our products meet expectations and fit well into everyday routines.
If you ever have any questions or would like to share more, our team is always here for you at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Quality of product and customer service…
Quality of product and customer service response.
8 June 2026
Reply from Metagenics UK
Thank you very much for your kind feedback, G Evans.
We’re delighted to hear that both the quality of our products and the responsiveness of our customer service met your expectations. Providing a reliable and supportive experience is what we strive for every day, so your words truly mean a lot to us.
If you ever have any questions, please don’t hesitate to reach out — our team is always here to help at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Extremely helpful and efficient…
Extremely helpful and efficient company.
I had the pleasure of being guided by Sharon on the phone, who could not have been more helpful and pleasant during our conversation. Sharon is very knowledgeable about all the Metagenics' products.
Thank you Sharon.
6 July 2026
Reply from Metagenics UK
What a pleasure to read your message, Mrs Cook!
Thank you very much for your kind words and for sharing your experience with us. We’re delighted to hear that Sharon was able to guide you so well and that you appreciated both her knowledge and her friendly approach — we will gladly pass on your compliments to her.
It’s wonderful to know that you found our service efficient and pleasant, as this is exactly what we strive to deliver every day.
If you ever have further questions, please don’t hesitate to reach out — our team is always here to help via orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
I find ordering on your website…
I find ordering on your website difficult and I think you skew the format to try to get people to take out subscriptions. I was embarassed to wrongly take one out and extremely surprised that a member of your staff told me I wouldn't have to pay the difference. I am grateful for that, but really on reflection I shouldn;t have awarded you 5 stars!
6 July 2026
Reply from Metagenics UK
Thank you for sharing your experience so openly with us Jenny.
We’re sorry to hear that the ordering process felt unclear and that you unintentionally subscribed — this is certainly not the experience we want for our customers.
We take your feedback about the structure and clarity of our website seriously, as ease of use and transparency are very important to us. Insights like yours are valuable in helping us improve.
We are glad, however, that our colleague was able to support you and provide a solution that felt fair. If you ever have further questions or need assistance, please don’t hesitate to reach out to us at orders@metagenics.co.uk — we’re here to help.
Kind regards,
Ann– Metagenics UK
Metagenics supplements are of the…
Metagenics supplements are of the highest quality. My order was delivered promtply.
1 August 2025
Reply from Metagenics UK
It’s a pleasure to read your feedback, — thank you for your kind words!
We’re delighted to hear that you value the quality of our supplements and that your order arrived quickly and smoothly. Providing reliable delivery along with products you can trust is something we strive for every day.
Please don’t hesitate to reach out if we can assist you further — our team is always available at orders@metagenics.co.uk.
Warm Regards
Ann– Metagenics UK
Loving these Chews
I’m really happy with my MegaMag Chews so far. They arrived quickly, and I was pleasantly surprised by the taste. They’re actually really nice and easy to take every day!
It’s probably still a little early for me to comment on the full effectiveness, but I’ve been taking them daily and so far I’m really enjoying the product. A great first impression overall.
26 June 2026
Reply from Metagenics UK
Dear Elena,
It’s such a pleasure to read your detailed and positive first impression — thank you for sharing it. We’re really happy to hear that both the fast delivery and the premium packaging stood out to you right away. And it’s great to know you enjoy the taste, making it easy to include in your daily routine.
We completely understand that it may still feel a bit early to assess the full results, but it’s wonderful that your experience has started so positively with the MegaMag 10‑in‑1 Chews. Feedback like yours truly motivates us to keep delivering the same level of quality and service every day.
If you ever feel like sharing more about your experience or if you have any questions, don’t hesitate to reach out to us at orders@metagenics.co.uk — we’re always here to help.
Warm regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you for your continued trust, Sylvia!
It’s great to hear that everything went well again — consistent positive experiences like yours truly mean a lot to us. We make every effort to keep each order just as smooth and satisfying, so your feedback is very much appreciated.
If you ever have any questions or need assistance, please feel free to reach out via orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Just as efficient as nutri but they…
Just as efficient as nutri but they didn't expect the adulation.
Good product and hope it's still the same bar the hi tech slant!
2 July 2026
Reply from Metagenics UK
Thank you for your honest and thoughtful feedback, Penny.
We’re pleased to hear that you find our service just as efficient and that you appreciate the quality of our products — that truly means a lot to us. We also understand your comment regarding a more “high-tech” approach. While we continue to evolve, we remain focused on what matters most: maintaining consistent quality and a service that feels familiar and reliable.
Your reflection helps us keep that balance, and we sincerely appreciate you taking the time to share your experience on behalf of Marion.
If you have any further questions or thoughts, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always here to listen.
Kind regards,
Ann – Metagenics UK
Reply from Metagenics UK
A message that instantly brings a smile, Frank — thank you very much for that.
We’re delighted to hear that your delivery went so well and met your expectations. Fast and reliable delivery is a key part of our service, so it’s great to know you had such a positive experience.
Thank you for your trust and your kind words. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you very much for your kind feedback, Sarah.
We’re delighted to hear that you’re happy with both the quality of our products and the level of customer service you received. That balance between product excellence and support is very important to us, so it’s great to know it made a difference for you.
Your comments truly encourage us to keep delivering the same level of service and reliability. Thank you for taking the time to share your experience.
If you have any questions in the future, please feel free to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.
Kind regards,
Ann– Metagenics UK
Excellent service!
2 July 2026
Reply from Metagenics UK
A short message, but one we truly appreciate, Margaret — thank you very much.
“Excellent service” is exactly what we aim to deliver every day, so it’s wonderful to know that this has been your experience. Your trust and positive feedback mean a great deal to our team.
We look forward to supporting you again in the future. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reliable service
30 June 2026
Reply from Metagenics UK
Thank you for your short but powerful feedback, Hazel.
Reliability is at the heart of what we aim to deliver every day, so it’s truly rewarding to hear that this is how you experience our service. It shows that our efforts to ensure smooth and accurate handling of every order are making a difference.
We greatly appreciate your trust and will continue striving to meet your expectations every time.
If you ever have any questions, you can always reach us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Such kind words, Maria-Cristina — thank you very much for sharing your experience.
We’re really pleased to hear that you found our service friendly and helpful, and that both the advice and delivery met your expectations. Providing personal support alongside a smooth delivery experience is very important to us, so your feedback means a lot.
Thank you again for your trust — we’ll be happy to assist you anytime in the future. You can always contact us at orders@metagenics.co.uk if you have any questions.
Kind regards,
Ann– Metagenics UK
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