MemberDeals Reviews 

1,829
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 385 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the platform very easy to navigate, appreciating the smooth user experience for browsing various events, purchasing tickets, and securing travel arrangements. Many people also highlighted the amazing discounts available compared to standard retail rates, making it much simpler to save money on everyday purchases. However, some customers also noted recurring issues with unexpected service fees, hidden costs, and technical website errors during the online checkout process. Reviewers additionally mentioned that booking details sometimes changed unexpectedly or caused frustrating problems regarding strict cancellations, delayed confirmations, and hotel reservations.

What people talk about most

Price

Customers had ambiguous experiences with price, with some reporting great savings and discounted tickets for... See more

User experience

Users describe positive interactions with user_experience, highlighting that the website and app are very... See more

Website

People report ambiguous experiences with website, as opinions on navigation and pricing are deeply divided.... See more

Discount

Reviewers mention positive feedback about discount options, highlighting great savings and seamless... See more

Booking process

Reviewers highlight ambiguous experiences regarding the booking process. Many consumers report that the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

GovX is a great place to get tickets and merchandise at a discounted cost, with no added fees. The only thing is I wish I could order based on the seating chart of the venue instead of ticket type.

Company replied

Rated 4 out of 5 stars

Easy online order. etickets were delivered immediately. But MemberDeals showed an “average retail price” of $14.95 but no actual redemption value. Absent any other info, I assumed the redemption value... See more

Company replied

Rated 4 out of 5 stars

Keep on getting error when trying to book hotel reservations specifically when submitting payment. Would get error saying reservation dates didn’t match search dates and price error. Had to try thre... See more

Company replied

Rated 4 out of 5 stars

It took me a couple of tries to narrow the search down to the location I wanted. Once that happened I found a very good hotel at a considerable discount.

Company replied


Company details

Written by the company

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(1,829)

394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy simple

Easy simple, better discount,
Thank you

8 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the kind feedback. Thank you and enjoy all the great deals.

Rated 5 out of 5 stars

I love that GovX is available to…

I love that GovX is available to provide discounts to veterans like me and public servants. I've used GovX a few times to purchase Washington Nationals tickets.

8 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the kind feedback. Thank you and enjoy all the great deals.

Rated 4 out of 5 stars

The pop ups made it difficult

The pop ups were a bit constant and made the whole experience more difficult and confusing

8 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Please call us and we will be more than happy to help you book if needed.

Rated 5 out of 5 stars

Wild river tickets purchased

Wild river tickets purchased. Quick and easy transaction very happy thank you

8 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the kind feedback. Thank you and enjoy all the great deals.

Rated 1 out of 5 stars

I was told if I used my PNC card

I was told if I used my PNC card, the "rewards will be applied at checkout". Well, SCAMMED again, I never received any reward or discount.....

8 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We apologize for your experience. Please call us or provide your order number so we can review your purchase and determine what occurred with the promotion.
Discounts or rewards associated with credit card programs may be subject to specific eligibility requirements, terms, or redemption processes. Once we have your order information, we can investigate whether a reward was expected and verify that the booking processed correctly.
We understand your frustration and would appreciate the opportunity to look into this matter further and assist you.

Rated 5 out of 5 stars

Cheaper price

The price and the easy navigation of the site is excellent.

8 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Rated 2 out of 5 stars

The price shown to me at the time of…

The price shown to me at the time of purchase did not properly represent what I paid - it did not show the tax and fees. I could have received a better price buying direct from Disney.

7 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We understand your concern regarding the final price of your Disney ticket purchase. Please note that applicable taxes and fees are displayed during the checkout process before payment is submitted and before you agree to the terms and conditions of the purchase.
We strive to provide transparent pricing so guests can review the complete cost before completing their transaction. Pricing and promotions available directly through Disney may differ from those offered through our platform and can vary based on ticket type, dates, and availability.
If you believe there was an issue with the pricing displayed during your purchase, please provide your order number and any screenshots you may have. We would be happy to review the transaction and investigate further.

Rated 5 out of 5 stars

Easy access with excellent vehicle…

Easy access with excellent vehicle selections - GREAT Savings for my rental vehicle

7 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for your feedback! We're delighted to hear that you found the rental process easy to use and were able to take advantage of excellent vehicle options at a great value. We're glad we could help you save on your rental car and appreciate you taking the time to share your experience. We look forward to assisting you with your future travel needs!

Rated 3 out of 5 stars

I wasn't able to book the room I wanted…

I wasn't able to book the room I wanted and it showed there was none available but when I searched again there was one but the price changed.

7 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for your feedback. We're sorry to hear about the difficulties you experienced while booking. We understand how frustrating it can be when room availability changes and the price is different when you search again. Please give us a call and our team will be happy to review your booking experience and look into the issue further. We appreciate the opportunity to assist you.

Rated 5 out of 5 stars

Easy Peasy

It was clearly instructed and fast to complete.

6 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for your feedback! We're delighted to hear that the process was clear, easy to follow, and quick to complete. We appreciate you choosing our service and hope you enjoy your experience!Provide your feedback on BizChat

Rated 1 out of 5 stars

hotel booking

When making a booking for the hotel the dates changed upon receipt of the email confirmation. our original dates were from July 7th to the 10th, but in the email it states we purchased the dates for July 13th-16th. Please do assist with with either the changing to the correct dates or a swift refund. We are currently in the process of doing all we can on our end. We humbly await your response.

6 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for bringing this to our attention. We are sorry to hear about the issue with your reservation dates. Please contact us directly with your order number so we can review the booking details and determine what options may be available. We understand the urgency of your situation and would like the opportunity to investigate this further and assist you as quickly as possible.

Rated 5 out of 5 stars

Always a great checkout experience love…

Always a great checkout experience love the perks and benefits. Always my number choice for living life

6 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreicate the great feedback. Thank you and enjoy all the wonderful perks.

Rated 4 out of 5 stars

I was unable to add the number of kids…

I was unable to add the number of kids to in the hotel booking section.

6 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for your feedback. We're sorry to hear you experienced difficulty adding the correct number of children to your hotel reservation. Please call us or provide your order number so we can review the booking and investigate the issue further. We would be happy to look into what options may be available and assist you.Provide your feedback on BizChat

Rated 3 out of 5 stars

The website gave issues loading and…

The website gave issues loading and froze several times . Also the advertised price changed once the purchase went through . The advertised price was $137 , with a total of $141 . I was charged $141 plus tax for a total of $155.

5 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for your feedback. We're sorry to hear about the issues you experienced during the booking process.
Taxes are charged separately as required by law and are not retained by us. We understand your concern regarding the pricing, and we'd like to review your order to better understand what occurred. The advertised price should be displayed during checkout along with any applicable taxes and fees before your purchase is completed.
We're also sorry to hear that the website froze and experienced loading issues during your transaction. Please provide us with your order number so we can investigate both the pricing discrepancy and the technical difficulties you encountered.

Rated 3 out of 5 stars

I liked the discount but every time I…

I liked the discount but every time I tried to book my hotel and add my child it would kick them off the reservation. found this very frustrating as I was scheduling a family vacation.

4 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for your feedback. We're glad you were able to find a discounted rate, but we're sorry to hear about the difficulties you experienced while booking your family's vacation.
Please give us a call so we can review what occurred. We understand how frustrating it can be when a child is repeatedly removed from a reservation during the booking process, especially when coordinating travel plans for your family. We'd like the opportunity to investigate the issue and help ensure your reservation details are correct.
Our team is available to assist and look forward to helping resolve this matter.

Rated 5 out of 5 stars

It was so easy to utilize my memberdeals!

It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately after purchase, which was great because I’ve previously had bad experiences with them sending my tickets on time to my email! The process was easy and convenient. I will definitely use my members deals again! Also, I saved a lot of money using my membersdeals discounts!

3 July 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for sharing your experience! We're delighted to hear that you had an amazing time at Hurricane Harbor and were able to take advantage of your Member Deals discounts.
It's wonderful to know that your tickets were delivered immediately after purchase and that the redemption process was easy and convenient. We understand how important timely ticket delivery is, and we're glad this experience met your expectations.
Thank you for choosing Member Deals. We appreciate your feedback and are thrilled that you were able to save money while creating great family memories. We look forward to helping you save on many more adventures in the future!

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