Wow i didn’t even think that good service is alive and nobody won’t break anything!! The purchase process was ideal, not delays, no rude customer service representative, quality product. I’m tired fro... See more
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This company went over and above with their customer service. I ordered a unique protein wet food and balancer for my kitten with IBD. Mouni tragically passed away and Medpets not only refunded the or... See more
Terrible company. It states free easy simple returns etc. I contacted them numerous times via email, phone for them to fob me off with a million questions avoiding sending me the returns form to wh... See more
Company replied
The product is fantastic, but the packaging broke in transit, which could have been the fault of the distributor, however, it delayed delivery by a week. I will continue to use them despite this poor... See more
Company details
About Medpets
Information provided by various external sources
Alles für die Gesundheit Ihres Tieres Medpets.de ist eine Online-Tierapotheke, bei der Sie ein großes Sortiment an Tierarzneimitteln, (Diät-)Futter, Nahrungsergänzungsmitteln, Pflegeprodukten und Zubehör für Haustiere günstig & einfach online bestellen können. Hier finden Sie alles für Hunde, Katzen, Pferde, Nutztiere, Kaninchen und andere Kleintiere. Wir liefern Ihre Bestellung schnell und zuverlässig – und ab einem Bestellwert von 49,- Euro ist der Versand gratis! Bei Fragen stehen Ihnen unsere Haus-Tierärztin und unser Kundenservice gerne zur Verfügung.
Contact info
Emmerblok 1, 4751XE , Oud Gastel, Netherlands
- 06922 - 222 95 73
- trustpilot@medpets.de
- medpets.de
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 48 hours
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Quick and cheap (my german is not great)
Order came quickly and correctly
Top of the top, super satisfied
The products are skin-friendly, effective, that saved my pets from suffering.
I could not ask for more.
Great products and services.
This company has great products and their service was quick. I was very satisfied with the whole experience.
Arrived in new condition and very…
Arrived in new condition and very prompt.
Super Service!!!
Good products (Same as from the vet)…
Good products (Same as from the vet) easily ordered and quickly delivered. No problems - all good!
Alles optimal gelaufen!
Parcels never arriving, cancellations not registered
My last two orders have been a total mess: The first one was ordered 1.5 months ago and I'm still waiting for it. Last week I was told it would be resent urgently from the warehouse, because it had apparently gotten lost in the mail, but I haven't received a tracking code for a new shipment and have no reason to believe it's anywhere closer to arriving. The second order I submitted a month ago, but when it hadn't left from the warehouse after three weeks, I cancelled the order and received the refund. However, now it seems that it's on its way despite being cancelled! (If it shows up, I will refuse it, of course.) In the meantime I've run out of dog food and had to take my business elsewhere.
Quick delivery despite pandemic…
Quick delivery despite pandemic situation. Perfect!
My first time ordering at the German…
My first time ordering at the German site and very fast shipping I got 2 days after my order and I'm not from Germany
I placed my order more than a week ago
I placed my order more than a week ago, but I still did not receive it :-(
I didn’t know it takes so long to ship it from Germany over to Austria!
Very efficient response
Very efficient response , considering the actual Covid restrictions in place!
My kitties says thank you too!
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