Wow i didn’t even think that good service is alive and nobody won’t break anything!! The purchase process was ideal, not delays, no rude customer service representative, quality product. I’m tired fro... See more
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This company went over and above with their customer service. I ordered a unique protein wet food and balancer for my kitten with IBD. Mouni tragically passed away and Medpets not only refunded the or... See more
Terrible company. It states free easy simple returns etc. I contacted them numerous times via email, phone for them to fob me off with a million questions avoiding sending me the returns form to wh... See more
Company replied
The product is fantastic, but the packaging broke in transit, which could have been the fault of the distributor, however, it delayed delivery by a week. I will continue to use them despite this poor... See more
Company details
About Medpets
Information provided by various external sources
Alles für die Gesundheit Ihres Tieres Medpets.de ist eine Online-Tierapotheke, bei der Sie ein großes Sortiment an Tierarzneimitteln, (Diät-)Futter, Nahrungsergänzungsmitteln, Pflegeprodukten und Zubehör für Haustiere günstig & einfach online bestellen können. Hier finden Sie alles für Hunde, Katzen, Pferde, Nutztiere, Kaninchen und andere Kleintiere. Wir liefern Ihre Bestellung schnell und zuverlässig – und ab einem Bestellwert von 49,- Euro ist der Versand gratis! Bei Fragen stehen Ihnen unsere Haus-Tierärztin und unser Kundenservice gerne zur Verfügung.
Contact info
Emmerblok 1, 4751XE , Oud Gastel, Netherlands
- 06922 - 222 95 73
- trustpilot@medpets.de
- medpets.de
3.9
Great
50K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This product is really excellent.
16 January 2021
Enjoyable experience
My experience was thoroughly enjoyable--prompt delivery of all items. I look forward to shopping from Medpets again in the future.
5 January 2021
Very fast. Great quality.
Nächste Tag gekommen. I will certainly keep ordering from Medpets.
31 December 2020
Not really good..
14 December 2020
Reply from Medpets
Dear,
Thank you for your review.
We are sorry to hear that something is not very good. You could always contact us by kundenservice@medpets.de so we could help you with any issue.
Kind regards,
Team Medpets
tip top service
26 November 2020
Too late
Sadly, the package took longer, way longer to arrive than promised. Longer than my little pet's life could be sustained without the kitten milk. It was the right product, but tiny little Acceleratto never had any use of it.
18 November 2020
Reply from Medpets
Dear,
Thank you for your review.
Sorry for the inconvenience. Due to the high volume of orders this can unfortunately be delayed at our delivery partner.
Kind regards,
Team Vetsend
Very quick shipping and great prices
Very quick shipping and great prices. I use medpets.de for all my pet supply needs.
6 November 2020
Excellent service
Excellent service. Always kept informed about product availability and very happy with the goods received.
24 September 2020
Unprompted review
Everything went smoothly and shipment…
Everything went smoothly and shipment was very fast. Our cat's symptoms have improved after taking the lysine. I am very satisfied, wouldn't hesitant to order from Medpets again.
23 September 2020
Unprompted review
All Perfect
Fast and uncomplicated delivery to Europe.
Quality impeccable.
Price performance right.
Greetings
Michael
21 September 2020
Unprompted review
very good service.recommend
1 September 2020
Unprompted review
I'm very dependent on this company for…
I'm very dependent on this company for my two cats hills food. Thank you for providing such a wonderful service!!!
24 August 2020
Unprompted review
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