I really appreciate how the team handled my situation. There was an issue with my order while I was abroad, but they helped fix everything and even sent me an international prescription so I could ge... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to compl... See more
This company has excellent support and customer service. Would highly recommend. Products prescribed quickly and with care. Even being away I can get prescriptions ordered and all done with a friendly... See more
Company replied
I booked a free call which answered all of my questions and concerns clearly. The fact that I could speak to a real person put my mind at ease in terms of credibility of the service. It was also very... See more
Company replied
Company details
Written by the company
Your weight loss journey ends here. Put a stop to endless dieting with clinically-proven weight loss treatments that can bring real, lasting results. Check your eligibility now at www.medicspot.co.uk
Contact info
71-75 Shelton Street, Covent Garden, , WC2H 9JQ, London, United Kingdom
- www.medicspot.co.uk
- medicspot.co.uk
4.4
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super!!
Ordered last night asked for extra info today but then sorted and dispatched in just a few hours no messing about fast service and fast response to messages
9 July 2025
Unprompted review
Great correspondence and trusted…
Great correspondence and trusted company.
8 July 2025
Unprompted review
Easy to use and navigate through to…
Easy to use and navigate through to completion.
6 July 2025
Unprompted review
Sign up review
Clear and straight forward. My order has been dispatched very promptly.
Thank you
7 July 2025
Unprompted review
Medicspot are scammers
Medicspot are scammers
They direct debit me of my money and they lied to have refunded but my bank said there is nothing of such
Medicspot refund my money
It’s my sweat and blood
Refund my money
2 July 2025
Unprompted review
Reply from Medicspot
Thanks for your feedback - as we confirmed to you, once a refund is processed on our card system these funds are then taken by your bank to be processed back to you, and can take a few working days for these funds to return to your account. Unfortunately we are not able to increase the speed your bank or card provider does this at.
Your conversation with your bank consisted of bank to bank transfers, from the screenshot you shared with us, which is not the same as a card refund, and your bank would have advised you accordingly if you'd discussed this with them.
We also provided the receipt confirmation, and the bank reference number for the request provided to us to trace funds taken by them, and I am glad to see the refund issue has been resolved for you in the time frames we shared with you originally.
Fast & efficient
Fast, efficient service without too much effort. Nice introductory discount!
4 July 2025
Unprompted review
Great service
Great service, good communications and next day delivery. All you could want from a supplier. Thanks
3 July 2025
Unprompted review
I always have trouble uploading photos…
I always have trouble uploading photos onto my computer and when I explained the team sent me another way I could send my photos. Without that I wouldn’t have been able to do it. They were really responsive and professional.
1 July 2025
Unprompted review
The process was quick and efficient.
1 July 2025
Unprompted review
Exceptional customer care and support
This company is providing an exceptional and truly customer-focussed service. They’re using the latest research and scientific studies to offer comprehensive and tailored advice to their clients thereby meeting the needs of their customers where other companies fall short. Five star and wouldn’t hesitate to recommend to others!
30 June 2025
Unprompted review
Happy and very well informed.
I feel confident in the product and have had all the checks. The journey so far has been very professional.
25 June 2025
Unprompted review
Very prompt correspondence and delivery
Very prompt correspondence and delivery
24 June 2025
Unprompted review
Slimming Injection
I have tried different pharmacies for this injection and have been turned down every time due to medication.
Was even turned down on NHS as I didn't qualify.
25 June 2025
Unprompted review
Jeff at Medicspot was attentive and…
Jeff at Medicspot was attentive and responsive to my needs.
Had a few issues due to the additional diligence associated with Mounjaro prescription. Have absolutely no issues with this and Jeff made sure I was aware of his employers requirements and how I could best gather the required info to meet documentary requirements. Jeff was answering me well outside of working hours (wasnt necessary but appreciated all the same). I can recommend medicspot as a provider of Mounjaro and have had a very positive experience of GCP-1 Inhibitors thus far, with zero side effects.
9 June 2025
Unprompted review
Good contact throughout the whole…
Good contact throughout the whole process, liked the fact that the identity & medical history checks are thorough
18 June 2025
Unprompted review
Clear triaging process and very…
Clear triaging process and very efficient logistics.
18 June 2025
Unprompted review
BEWARE
Ordered 2 weeks ago but no response. Their website is under maintenance ( strangely enough). Don’t use the company- it’s a scam
9 June 2025
Unprompted review
Reply from Medicspot
Thanks for your feedback - we do send email confirmation and updates for all our orders, and do not direct you to the account section of our website as it is being rebuilt at present to provide a better range of functions.
As advised on our website and our order confirmations, please reach out to us at help@medicspot.co.uk and the team can support to update you and resolve
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.