Medicspot Reviews 

12,348
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent support and customer service, highlighting the helpfulness and kindness of the staff. Many people found the ordering process to be quick, easy, and efficient, with prompt responses and swift approvals for prescriptions. Reviewers also appreciated the thoroughness of the medical assessments and the clear communication throughout the process. However, some customers also noted issues with customer service, mentioning a lack of human support and slow response times to emails and chats. A few other people also felt that their orders were delayed or cancelled with generic explanations, leading to frustration and wasted time.

What people talk about most

Service

Customers had positive experiences with service, often praising the excellent support and customer service,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple, efficient, and... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient service.... See more

Customer service

Clients share positive opinions on customer service, with many praising the excellent support and quick... See more

User experience

People report positive experiences with the user experience, finding the process quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really appreciate how the team handled my situation. There was an issue with my order while I was abroad, but they helped fix everything and even sent me an international prescription so I could ge... See more

Company replied

Rated 5 out of 5 stars

After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to compl... See more

Rated 5 out of 5 stars

This company has excellent support and customer service. Would highly recommend. Products prescribed quickly and with care. Even being away I can get prescriptions ordered and all done with a friendly... See more

Company replied

Rated 5 out of 5 stars

I booked a free call which answered all of my questions and concerns clearly. The fact that I could speak to a real person put my mind at ease in terms of credibility of the service. It was also very... See more

Company replied


Company details

  1. Weight Loss Service

Written by the company

Your weight loss journey ends here. Put a stop to endless dieting with clinically-proven weight loss treatments that can bring real, lasting results. Check your eligibility now at www.medicspot.co.uk


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(12,348)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience from start to finish was…

My experience from start to finish was exemplary. The customer services adviser was so kind and helpful . The whole process of ordering and dispatch was so quick . Really pleased with this company . I will continue to use them . Service was second to none .

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy and helpful…

After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to complete and full consultation and my medication is on the way to me. Thank god I found them so that I can finish my treatment successfully

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, it was my first time switching providers since I started taking weight loss medication and it was very straight forward. Thank you.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy applying

Easy applying, though thorough which is a good thing, glad I choose medicspot, have been approved my journey starts now, big thank you

14 July 2025
Unprompted review

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