MedicareSupplement.com Reviews 

2,831
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, extremely patient, and genuinely helpful when guiding them through various insurance choices and answering every question. Consumers frequently mention that representatives make complex decisions much easier to navigate while maintaining a warm, friendly, and professional attitude throughout the entire conversation. Some reviewers were not happy with final outcomes, mentioning specific disappointing experiences like being denied coverage after spending considerable time or lacking proper direction on supplemental policies. A few individuals also shared experiencing communication hurdles or feeling that certain application steps were left entirely incomplete during their interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as knowledgeable, patient,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing great satisfaction with... See more

Service

Customers had positive experiences with service, frequently praising agents who were professional, friendly,... See more

User experience

People report positive experiences with user experience, highlighting that knowledgeable agents explained... See more

Price

Consumers find price to be positive, highlighting significant savings and affordable monthly premiums secured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Filled out the online questionnaire late one evening for Medicare Supplemental insurance. At 9am next morning received a phone call. The agent had my questionnaire, verified my identity and explained... See more

Rated 5 out of 5 stars

My phone calls answered very quickly by David Volkert. He is very knowledgeable with his job and helped me immensely. To get back into a Medicare supplement insurance policy from Mutual of Omaha Insu... See more

Rated 5 out of 5 stars

Robert Taylor is one of the best insurance agents I’ve ever worked with. I sold Health/Life insurance in 2009-2010 so I know how difficult it can be for customers to understand all the complexities... See more

Rated 5 out of 5 stars

This isn't the company that I intended to call, but you might say that Divine Intervention must've been in play. Robert was so helpful and informative and I believe he saved me from making a costly er... See more


Company details

  1. Insurance Agency
  2. also in
  3. Health Insurance Agency

Information provided by various external sources

Learn about Medicare, Medicare Supplement, and Medicare Advantage coverage, benefits, and eligibility. Use our form to get quotes for Medigap coverage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,831)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Robert was patient

Robert was patient - helpful - knowledgeable and appeared to be a very kind person - the process seemed to have gone smoothly - just have to wait to see if all plans are accepted

15 October 2026
Unprompted review
Rated 3 out of 5 stars

The conversation was OK but I've not…

The conversation was OK but I've not been approved for a new supplement. I've had MANY calls

12 October 2026
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, Brenda, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 201-695-5611 so we can assist you.

Rated 5 out of 5 stars

Best Customer Service Experience

Sherri was professional, knowledgeable and personable. She was patient and understanding when I needed more time.
She communicated clearly and repeated information that I may have been confused about. She answered all of my questions and made sure I had a clear understanding of everything. This was a very long call and she showed a lot of patients throughout the process. I never at any point felt rushed.
I am confident that she did the research to get me the best payment that meets my needs. She knows her job and is definitely an asset to your company.

9 October 2026
Rated 3 out of 5 stars

Agent left me without part d direction

Agent left me without part d direction

7 October 2026
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 201-695-5611 so we can assist you.

Rated 2 out of 5 stars

All went good..👌

7 October 2026
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, Deborah, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 201-695-5611 so we can assist you.

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