Combined Insurance (US) Reviews 1,241

Smooth helpful

Your response to my request for the most suitable coverage I had desired was impressive and admirable, and for that, I am grateful.

My agent was professional and explained everything very well. Always making sure my questions were answered .

Great service

We honestly feel that our needs were met with real care and no pressure.

Each of the three staff we spoke to were very knowledgeable, friendly and clearly explained the coverage needed.

I am waiting to hear from you on the claim I just made recently.

It bothers me everytime I go to the combined insurance website and I am reminded that I am a valued customer for over 13 years. I am valued because I never missed a payment. I was valued until I filed a chronic illness claim on March 2, 2026. To date I have been getting the run around (now 4/18/2026) and have not spoken to the adjuster (Diane) after several request from myself and the customer service hierachy. I forgot to mention the diagnosis for the claim was over a year ago and at that time I was told I did not have critical illness insurance. I'm questioning my value with Combined insurance. Follow up is appreciated. According to customer service all calls are recorded - I am requesting someone review them. In this valued customers most critical time of need Combined Insurance have FAILED!!!

This was an easy process to understand and the service was outstanding!

Made policies easy to understand and contact information for further help with claims and questions

The customer service I received from my agent, Lindsey, was beyond excellent! She stayed with me for a call to the main headquarters to conduct some business. I have not ever filed a claim with Combined, but the service I received from both Lindsey and the people at headquarters was extremely encouraging and puts my mind at ease for any future dealings!!!

Dan Price is who keeps me with this company. I have nothing but problems with your app, website, and even calling customer service. I can text or call Mr Price and he can solve the issue immediately. He has been so quick and helpful on many occasions for various issues. If I didnt have his help then I'm not sure Id stay with your company. Hope he gets the recognition he deserves!

João was very helpufull with us

I haven't received any documents of proof of insurance and benefits to rate you'll. Can't count the chickens before they're hatched !!

I love Combine you are a great insurance company that's why I will always stay with you.

Great customer service!! Q

Yes my experience and combine representative was great ,I’m happy to be apart with combined !

Was very satisfied with the results of the interpreter to assist me what my question thank you

Very helped and knowledgeable about my future needs.

The agent was very helpful

This is one of the worst business, they collect your premiums and when it is time for you to file a claim they give you the RUN AROUND.. WORST COMPANY STAY AWAY#### STAY CLEAR THEY ARE A PONSEY SCHEME. I HAVE BEING WAITING FOR OVER DAYS WHEN YOUR TURN-AROUND TIME IS DAYS.