M.E.C Mortgages Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers consistently praise the dedicated staff for being extremely knowledgeable, professional, and entirely supportive throughout the entire mortgage process. Many people deeply appreciate the clear communication and prompt responses, which consistently make every single step feel completely smooth, straightforward, and reassuring. Though some noted the process was long and stressful, advisors consistently provided invaluable guidance, patience, and a deeply reassuring personal touch. Consumers also highlight how flexible the team is when accommodating busy schedules and always going the extra mile to find the best financial solutions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, extensive knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting a supportive and knowledgeable approach... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting incredible helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t recommend Rebecca at MEC Mortgages enough! From the very beginning, she was incredibly helpful, knowledgeable and supportive throughout the whole mortgage process. Buying our first ho... See more

Rated 5 out of 5 stars

Viraj has provided a first class service from start to end during our remortgage - keeping us updated and informed at every step of the way. He’s extremely knowledgeable and professional, whilst provi... See more

Rated 5 out of 5 stars

Michaela has been amazing from start to finish during my mortgage process. She is clearly extremely knowledgeable and passionate about what she does. She has spent a great deal of time speaking to me... See more

Rated 5 out of 5 stars

Highly recommend M.E.C Mortgages! Michaela was amazing from start to finish, she took the stress out of the moving process, found us a great mortgage, and even dealt with the solicitors which saved us... See more


Company details

  1. Mortgage Broker

Written by the company

M.E.C Mortgages works directly with hundreds of high street and specialist mortgage providers to give you whole of market advice, with thousands of different rates, exclusive products and options for you at whatever stage of your journey you may be. We want to offer that special touch, becoming your personal mortgage broker for all your needs throughout your financial future. With advice offerings for first time buyer, help to buy, homemovers, remortgage, buy-to-let, commercial, Adverse credit, debt consolidation and more we’ve got you covered. Call us today and let the M.E.C Mortgage family welcome you and help you on your homebuying journey. It would be our pleasure to show you how we do things differently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service!

Michaela has been integral in the purchasing of our new home. As is always the case, there were a few bumps in the road in buying our new home but Michaela was there whenever we needed her (including replying during evenings and weekends) always offering to help in any way she could. She was always there to offer advice for various aspects of house buying! Michaela is a highly professional, helpful, approachable and friendly person and we can’t thank MEC Mortgages enough for ensuring such a smooth transition to our new home!

31 January 2022
Rated 5 out of 5 stars

Thank you, you’re amazing!

Michaela you have been amazing! Thank you so much for your all your incredible help and hard work in helping us buy our new home. I have dealt with other brokers in the past that have made things complicated and hard to understand the process but I would highly recommend MEC mortgages and have done already to friends and family.

Thank you again for all your help :)

11 January 2022
Unprompted review
Rated 5 out of 5 stars

Impeccable Service!

Michaela was incredible throughout. As first time buyers we had no idea what to expect and how much needed to be done. Michaela was always there to answer any questions however small and always got back to us straight away. She was so reassuring throughout and was always so warm and understanding. We would 100% use Michaela again in the future, and we would recommend her to anyone who asks. Couldn't have asked for a better service from anyone else.

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Very Happy to have completed my…

Very Happy to have completed my mortgage!
Simply could not have done it without the help and support from Michaela.
It was a rocky journey for me but Michaela was there all the time fighting alongside me and always finding the best offers and coming with the best solutions for me.

25 November 2021
Rated 5 out of 5 stars

Michaela recently helped us buy our…

Michaela recently helped us buy our first home. She went above and beyond and found us a lender when everyone else turned us down due to credit scores. She kept in touch almost everyday to help out and she was very informative when helping us choose which insurance policy was best for us. Nothing was too much for her and she was very helpful when it came to chasing the solicitors. I couldn’t recommend her enough we will definitely use her again for any future moves. Thank you Michaela

15 November 2021
Rated 5 out of 5 stars

Best mortgage adviser

Best mortgage adviser, Michaela is so professional, helpful and for me it was a 10-day turnaround from when I contacted her to me getting my mortgage offer.
Michaela did mine and my dad's mortgages and I would recommend her highly.

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service throughout

Michaela has been absolutely amazing from start to finish. Not only did she take the stress out of the mortgage process, she was incredibly proactive throughout and even offered to mediate with my solicitor and the estate agent which was critical in me completing before the stamp duty deadline.

I have already recommended her services to a family member who has since been in touch with her, and they have also been incredibly impressed.

Aside from having extensive knowledge of mortgages, protection and home insurance, she’s just a really pleasant person to deal with. You can tell she genuinely cares and having that level of personal service removes a huge amount of pressure, as it feels as though she’s going on the journey with you.

Without any doubt, I would use her again for my mortgage. I would also recommend her to friends and family as I’m confident they would have the same positive and enjoyable experience.

Absolutely a premium service from MEC Mortgages!

28 September 2021

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