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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and are well-packaged, even for international shipments. Many people highlight the excellent communication throughout the ordering and delivery process, appreciating the clear updates and responsiveness from the team. The overall service is consistently described as top-notch, making it easy for consumers to access products that might otherwise be difficult to find. However, some customers were not happy with the pricing, specifically mentioning high shipping costs and unexpected additional charges for customs. A few other people also felt that there were issues with their orders, such as items being unavailable, incorrect quantities, or products nearing their expiration date.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, often praising fast shipping, timely arrivals,... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the ease of ordering, quick... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the products,... See more

Price

Reviewers highlight negative aspects of price, with many expressing disappointment and disgust over high... See more

Service

Consumers find service to be positive, highlighting top-notch shipment and great communication. Reviewers... See more

Based on these reviews

Rated 4 out of 5 stars

I got everything I ordered in good shape and well packaged in a week, whick is not that long considering I live 2000 miles away. There was one thing in my order which wasn't available, but I got refun... See more


Company details

  1. Grocery Store

Written by the company

McGrocer is an online platform that aggregates groceries and household essentials from a variety of UK stores and have it delivered to our customers' doorsteps locally and globally. We enable customers to buy products they need or crave from one or multiple UK stores, including supermarket branded products and specialist products that are not easily accessible to them. For a single delivery fee, our shoppers pick your order, we pack them, and deliver to each customer across the UK and the rest of the world. For us, it's not about ultra-fast delivery or delivery of everything – it’s about satisfying the diverse lifestyle choices of people seeking alternatives and offering a more convenient grocery shopping experience, so customers can spend more time doing the things they love.


Contact info

3.9

Great

TrustScore 4 out of 5

173 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't Trust the Website

Appalling company. They offered water butt tanks for sale on their website. I ordered two which they calculated the cost and transport cost on and they accepted and acknowledged the order Two days later I receive an email cancelling the order quoting "delivery issues resulting from size and timing".
Basically they made a dishonest claim on their website because they must have known of these issues in advance or their staff are completely incompetent
Disgraceful

9 August 2022
Unprompted review
Show reviews in all languages. (173 reviews)

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