Nobody seemed to want this job which was leak trace and repair as necessary. Mayfair Plumbers were my only option. I had hesitated because the initial charge was high +VAT. I thought the tracing ta... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to Mayfair Plumbers, your trusted local partner for heating and plumbing services in North & Inner London. With nearly two decades of industry experience, we stand proud as a preferred provider of prompt and reliable plumbing and heating solutions in the capital. London, with its unique blend of old and new infrastructure, often presents challenges that require skilled expertise. Our dedicated team of Gas Safe registered engineers and skilled plumbers is equipped to tackle any issues that may arise in residential or commercial properties. We offer a comprehensive range of heating and plumbing services that combine professionalism, quality, eco-friendly technologies, and outstanding customer care. We pride ourselves on our competitive pricing structure without hidden charges, prompt local response, and round-the-clock availability. Whether you need boiler repairs, underfloor heating, assistance with gas leaks, or any other heating or plumbing solutions, we have you covered. Let us bring our expertise to your doorstep and show you why so many customers trust us with their heating and plumbing needs.
Contact info
london, United Kingdom
- 02036331526
- info@mayfairplumbers.london
- mayfairplumbers.london

Mayfair Plumbers
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and helpful as I…
Very professional and helpful as I needed to re-book and no issues encountered.

Reply from Mayfair plumbers
Good service second time round.
After a poor first call out Mayfair plumbers resolved the situation brilliantly. Can’t remember the engineers name but came and did a proper annual service on my boiler. So thank you for good customer service in the end.

Reply from Mayfair plumbers
Good enough service and work but very expensive
Good enough service and work but very very expensive. You will probably end up paying double what other people charge. Ended up paying about £350 an hour so definitely shop around. I would definitely avoid them if you can.

Reply from Mayfair plumbers
Expensive
Paid for an emergency call out for the tech to slap a sticker on it and give us an overpriced quote. Other competitors are quoting thousands less for similar work - even a renowned large company who is known for overpriced quotes is coming out less.
Their quote is also not fixed, so can easily blow out of proportion.
I can’t comment on the work they actually do because they didn’t do anything. However the work they do, you pay a pretty penny for it.
Following our interaction we cannot help but feel ripped off.

Reply from Mayfair plumbers
Today my water leak problem was located…
Today my water leak problem was located in the flat above me by the Mayfair plumbers leak detection person. He was very considerate, professional and good at his job. Thank you Charlie.

Reply from Mayfair plumbers
Professional service
My boiler had several issues and ultimately needed replacing (and replacing a few other parts). They were very professional, with prompt communication. They gave me a detailed explanation of the issues, provided several options and kept me up to date on the entire process. Once the work was completed, there was a minor issue that surfaced after they were gone, but they came back and addressed it in a timely fashion. Would definitely consider them again, especially for larger work.

Reply from Mayfair plumbers
Incredibly impressed with the service
Incredibly impressed with the service! A friendly engineer attended within a few hours of my call, identified the issue and returned with the required parts the same day, can’t recommend enough!

Reply from Mayfair plumbers
Had a full boiler install
Had a full boiler install. Pleasant engineer and a competative price. Good job all round

Reply from Mayfair plumbers
Fradulent activities, a rip off - be aware!!
Very concerning experience with engineer James Purser.
Called out for an F.22 boiler error, he claimed the boiler needed £3,000 of major works and pushed for an immediate decision, warning of flooding and giving me no real alternative.
I got second opinions – the issue was simply low pressure, fixed in under 20 minutes for £227. Boiler now works perfectly.
This particular engineer is to be avoided at all costs!! He provided a misleading diagnosis, combined with pressure tactics to push unnecessary work. Stay clear!

Reply from Mayfair plumbers
Sink drainage problem
Will was extremely helpful and keen to find the problem with the slow drainage of my sink.
He’s very professional and punctual.
His prices are very reasonable
Jackie

Reply from Mayfair plumbers
Emergency biker replacement
What had been expected to be a routine service identified a serious safety issue. A new boiler was installed up and running by the end following day. Operatives worked till late in the evening to complete the job and cleared up very well too

Reply from Mayfair plumbers
Punctual and efficient service
Punctual, friendly, great communication, delivered agreed outcomes on time. Would recommend James.

Reply from Mayfair plumbers

Reply from Mayfair plumbers
Outstanding…
My whole experience with this company has been great, from booking in with Ellie all the way to Wesley's attendance and completion of the works.
We couldn't have asked for a better service if we tried!
Great job guys keep it up!

Reply from Mayfair plumbers
Very professional approach
Very professional approach, kept me informed the whole way through the process and repair. Excellent communication and just generally a good company to deal with. Special thanks goes to the engineer and the service desk(Susan)

Reply from Mayfair plumbers
Darren was excellent from start to…
Darren was excellent from start to finish. From the service visit to the following visit to install a new boiler. He arrived early and worked very late and with minimal fuss to make sure all the work was completed and all rubbish cleared also. Very satisfied.

Reply from Mayfair plumbers
Professional and quick service
Engineer was very professional and quick. Gave advice on how to avoid problems in the future and was very polite.

Reply from Mayfair plumbers
Had to replace an expansion vessel in boiler
Had to replace an expansion vessel in our Boiler. Mayfair Plumbers came on time and fitted the supplied expansion vessel within 20 min but informed us that a pressure reducing valve was required. They quickly went out and got one and fitted it. Boiler working fine and would recommend Mayfair Plumbers again

Reply from Mayfair plumbers
Expert Plumbers
Friendly and knowledgable plumber who quickly completed the job to a high standard. Would highly recommend.

Reply from Mayfair plumbers
Came to help find a leak
Came to help find a leak, arrived on time and was very helpful. Found the leak within 10 minutes, sent me the report, and advised on next steps.

Reply from Mayfair plumbers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.