Total scam. Ordered 6/2/2025, never received delivery. June 8, 2025 emailed the company, received 2 separate responses with completely different information. One, “we’re sorry, but just so back logged... See more
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Based on these reviews
Not able to give a NO star rating. Absolutely furious with this company I believe to be a scam. I placed the order June 15th, have yet to receive my order. I waited a month then requested to cancel &... See more
Match Cosmetics is a Scam “company” , I never received items I purchased on 8/7/2025. (I’ll include order number attached to purchase which is 99862) Any and all attempts to contact this place to ge... See more
This company is a total scam. I placed an order and never received the product. When I tried to cancel and request a refund, not only did they refuse — they started charging me a recurring monthly... See more
You will wait forever for this product, because the company ships it from China via regular mail, and the customer service team is HORRIBLE. They performed a classic bait-and-switch, shipping me the w... See more
DO NOT ORDER FROM THIS COMPANY! I never ordered anything- simply visited the site from a targeted ad and they got my cc information and charged my account multiple times a month for months. I emaile... See more
Zero stars!! I ordered what I thought was WestMore Beauty, turns out Match cosmetics used the same packaging and color. It took weeks 2 months to get the order, I paid $44.99 for the product. Match co... See more
Total false advertising and imposing as another company westmore beauty!!! Do not buy from this company.. they do not stand behind their product and they don’t email you back about return instructio... See more
I gave 1 star because I can’t give them zero! I paid for a product two months ago and after emailing numerous times I was told they would refund me, then they retracted and advised they cannot issue a... See more
Ordered on May, 31, 2025 and have yet to receive anything or notification of shipment progress. I have attempted to call and no one answers the phone. I have disputed the charge with my credit card a... See more
DO NOT !!!!!! NOT !!!! ORDER FROM THESE SCAMMERS WHO HAVE SEVERAL RUNNING WEB PAGES UP RIGHT NOW !!!! I CONTACTED META (FACEBOOK) AND ASKED HOW DO U SUPPORT A SCAMMING AD. CO ON YOUR PAGE???? THEY HAD... See more
Unfortunately, there is no zero star option for rating. This company is awful. I believe it’s a scam. I ordered my product on July 4 never received any update. I finally emailed them on July 17 asking... See more
ZERO stars. I wish I'd read the reviews before ordering but I thought I was ordering Westmore Beauty products. This company calls themselves West&Month. Their packaging is exactly like Westmore Bea... See more
I placed an order on May 25th with rush delivery and have yet to receive my order. I have emailed them many times with excuses for why they haven't shipped yet. Do not recommend ordering from them... See more
This company is a complete FRAUD, will make unauthorized charges to your account, you will not receive products, just a total scam. I notified them about unauthroized charges and kept getting the run... See more
Beware! Scammers Paid for my order never received it it’s been 3 months tried reaching out to them all you get is an automated message. I called my bank and they are investigating to revoke payment.... See more
Not even worth 1 star! I ordered this product in January. The product is not foundation, it is lotion...it has no pigment. The bottle looks nothing like as it is shown online. After sending emails... See more
Beware do not order from this company if I could give them a negative hundred stars I would I ordered one thing and I will not stop charging my credit card!! they’ve charged me twice this month! what... See more
I ordered match cosmetics the first time and received my product within two weeks. I ordered again on March 15, 2025 and have yet to receive anything. I have emailed them and they respond by saying th... See more
I was charged in June and again in July but NEVER received any products!!! I looked at them but after reviews thought that I did NOT order anything. Ii tried the phone # twice; however, just a re... See more
I wish I would have read the reviews before placing my order on July 4th. I honestly thought I was ordering from Westmore beauty, but when I realized my mistake I thought I'd give them a try anyway.... See more
Ordered 6/11/25 and it’s 7/4/25 no order, had a second charge on my account this morning for a product I never received! I’m disputing both charges with my bank and will never deal with this company a... See more
Match Cosmetics does not ship your order and will keep charging your credit card. SCAM! It is easily rectified if you report it to your credit card company. Don’t just give up.
They are a scammer they charge me $35 every month and I don’t get the right color that I place an order. Order in mid June didn’t get it 8 week later and charge me when I place an order and than July... See more
I ordered the Body perfecter on 6/28/25. Payment cleared my bank on 7/1/25. After several emails I have never received my order as of 8/13/25. They also have been charging me for a subscription @$34.9... See more
1st I want to say never got the chance to use the product. I ordered 2 corrector item and did not get the actual product I asked for. Messaged them for a exchange and they ignored that completely and... See more
I ordered on April 25 and just received on June 16. There were no updates and it's absolutely impossible to get a human to speak to. My first impression is that the bottle is cheap, white plastic... See more
I was alerted for potential fraud by my credit card company. Repeated attempts to charge my card monthly. Product, if received at all, was not product as advertised.
Just like the other reviewers, I wish there was an option for zero stars. I ordered at the beginning of August for a product that was repeatedly advertised on FB or IG and they charged me right away.... See more
Horrible company! Bots continually sending the same response. Charging weekly for a membership that was never authorized. Had to cancel my credit card and dispute 6 charges. Never received the prod... See more
I would give this so-called company negative starsif I could! DO NOT ORDER FROM THEM! I placed my original order in June and paid for expedited shipping. When I didn’t receive it in the time promised... See more
Worst thing ever. Sent a product that wasn’t anything they are selling had a different name and also the application brush they give you with your product was a kids brush and wa so pen and fake not w... See more
They have charged me 34.99 for nothing delivered. Then twice 29.99 a month for nothing. These thieves are ridiculous. They “can’t” recognize my e-mail, impossible to contact. I have been on the phone... See more
Placed an order, and never heard from them again other than they received my order. They are very sneaky posing as another company! I filed a claim with my bank! DO NOT BUY FROM THEM!
Charged my card- I never received product and emailed customer service and they charged my card AGAIN! Still no product. They said they were sorry and would refund me and send out product but never di... See more
An absolute scam. Paid allot of money and received a different product from China which costs $5.00 on temu and SHEIN . What is going on here. I am reporting them to my bank and try to get my money b... See more
I had the same experience as everyone else. It is a scam! The order took 2 months to arrive. The product was wrong. They made unauthorized charges to my card. They offered a 20% refund that they never... See more
I bought something from this company in the beginning of June. I never received the product, and they charged me 34.99 on June 27th when I didn't buy anything on that date.
DO NOT order from this company. You will not recieve merchandise and you will have a very hard time ever getting refunds, if you ever do
I ordered product on May 12, 2025. For 34.95. On Facebook. I have not received the product. It has been almost a month. Not only did I not receive the product but they charged me on June 6, 2025 for... See more
Would give 0 stars if possible. Ordered on 4/26, and after inquiring about its shipping status a week later I was given the runaround by "Gerald" in customer service. He claimed they were hav... See more
Total SCAM. Ordered a product thru Match on Facebook. On June 1st. Said 3-5 days USPS shipping. Today is June 27th and no word on shipping. They said they will message me when it ships. Never got a me... See more
I wish they had an option for zero stars. Ordered the end of July and they charged me right away. Have been charged twice more since then and haven't received any product. Now have to cancel my car... See more
If I could give a zero I would. I ordered on 6/8/25 it's now 6/19/25 and still no product. I've sent emails and contacted them through their site and nothing!!! No reply at all. I want my money back A... See more
This is a fraudulent scamming company. DO NOT GIVE YOUR CC INFO!!!!! They will charge you over and over without sending any product.
BEWARE - THEY WILL WITHDRAW ADDITIONAL FUNDS FROM YOUR BANK I bought the Body Coverage Perfector light Radiance, Foundation brush, and Body Coverage Warm Radiance. I order... See more
I placed an order and 1.5 months later I still haven't received my order. No response so far from email or phone message. It seems like a scam.
I paid for a product I never received. Ordered beginning of March.
This company is a scam. I ordered in June still no product! It's sad that a fake ass company can steal from people! They met the right one to steal from! Horrible.
SCAM ordered my product on the 15th. It said it would be here in 3 to 5 days still not here. I've emailed the company 2 times with no response.
Ordered 6/11/25 and it’s 7/4/25 no…
Ordered 6/11/25 and it’s 7/4/25 no order, had a second charge on my account this morning for a product I never received! I’m disputing both charges with my bank and will never deal with this company again!!
4 July 2025
Unprompted review
SUPER SCAMMERS
Total scam. Ordered 6/2/2025, never received delivery. June 8, 2025 emailed the company, received 2 separate responses with completely different information. One, “we’re sorry, but just so back logged, will put a rush on it.” Second, 2 minutes later, “we’ve cancelled your order, refund will be credited to your account within 24 hours.” No delivery, or refund. When I went on my bank platform to file a dispute, they charged me again, but a different amount. So look over your statements… they’re super scammers.
2 June 2025
Unprompted review
SCAM ordered my product on the 15th
SCAM ordered my product on the 15th. It said it would be here in 3 to 5 days still not here. I've emailed the company 2 times with no response.
15 June 2025
Unprompted review
Total SCAM
Total SCAM. Ordered a product thru Match on Facebook. On June 1st. Said 3-5 days USPS shipping. Today is June 27th and no word on shipping. They said they will message me when it ships. Never got a message and still not here. I called my credit card company to cancel the charge. TOTAL SCAM is Match Cosmetics. Stay away from this one.
27 June 2025
Unprompted review
If I could give a zero I would
If I could give a zero I would. I ordered on 6/8/25 it's now 6/19/25 and still no product. I've sent emails and contacted them through their site and nothing!!! No reply at all. I want my money back ASAP! Do not buy from this company they are not a responsible company!!!! 0000 is the only score I give them.
19 June 2025
Unprompted review
0 stars - dishonest and uncommunicative
Would give 0 stars if possible.
Ordered on 4/26, and after inquiring about its shipping status a week later I was given the runaround by "Gerald" in customer service. He claimed they were having fulfillment issues and told me to be patient. After a continued lack of update, I requested for my order to be canceled THREE times (on 5/8, 5/10, and 5/12). "Gerald" stopped responding. I opened a chargeback claim with my credit card company, sending them all email correspondence as evidence of this company's dishonesty and unwillingness to actually serve its customers. My charge was immediately reversed, but full completion of the chargeback would take 30 days.
On June 12th, Match contested my chargeback (LOL) saying that they were shipping the order (the one I told them to cancel THREE TIMES a month earlier). They reached out to both my credit card company AND to me telling me that I should reverse my claim (lol, no). I told them not to ship the product. They then proceeded to ship it anyway on June 13th. I have not opened the package, but I did notify the company that if they do not provide a pre-paid label to ship it back to them then I will be throwing the unopened package in the trash in 7 days.
I have provided my credit card company with the additional correspondence and have no doubt that any reasonable reviewer of the sequence of events will resolve it in my favor. The headache of it all, however, is unbelievable.
This company is dishonest, uncommunicative, and despicable in its business practices. Do NOT order anything from them.
26 April 2025
Unprompted review
Ponzi Scheme...buyer beware!
I ordered on April 25 and just received on June 16. There were no updates and it's absolutely impossible to get a human to speak to.
My first impression is that the bottle is cheap, white plastic with a boring white gloss label haphazardly slapped on it. I was super excited to see the product in action......nothing. Absolutely nothing! It's plain lotion in a bottle and for $74...I feel like I was swindled. Don't waste your money. Buy lubriderm.....it's the same thing and much less costly.
16 June 2025
Unprompted review
Ordered on May
Ordered on May, 31, 2025 and have yet to receive anything or notification of shipment progress. I have attempted to call and no one answers the phone. I have disputed the charge with my credit card as I can't get a hold of anyone and there is no communication on progress. This seems like a scam.
31 May 2025
Unprompted review
Beware if this Company…
I have been waiting over 2-1/2 months for my shipment. I was charged and have since requested for a full refund. It takes the customer representative over a week to respond to my emails. Very dissatisfied with the customer service and the shipping delays. How long will it take for a refund? Hopefully not 2-1/2 months. Beware of this company.
19 May 2025
Unprompted review
No stars!
I gave 1 star because I can’t give them zero! I paid for a product two months ago and after emailing numerous times I was told they would refund me, then they retracted and advised they cannot issue a refund since the item shipped. The item has never shipped, I filed a dispute with my bank and a complaint with the BBB. Almost 3 months later, no refund, no product and no resolution. I hope they end up with a class action against them. DO NOT ORDER THIS PRODUCT OR GIVE THEM YOUR MONEY!
8 March 2025
Unprompted review
1st order was great..2nd order is a no show after 2 month
I ordered match cosmetics the first time and received my product within two weeks. I ordered again on March 15, 2025 and have yet to receive anything. I have emailed them and they respond by saying they’re overwhelmed right now with orders and they’ll keep an eye on my order and keep me updated.They sent me a tracking number, but the post office in Florida is waiting for the product to arrive. That was March 15, 2025 when I received that email so the tracking order has been in place since the 15th and still nothing. Hopefully I can go to PayPal and get my money back. Sadly, I won’t order again even though I liked the product.
15 March 2025
Unprompted review
Not even worth 1 star!
Not even worth 1 star!
I ordered this product in January. The product is not foundation, it is lotion...it has no pigment. The bottle looks nothing like as it is shown online. After sending emails for almost 4 months, they offer 75% refund to cover shipping although I PAID for shipping. They say I do not have to return the product, so why not give 100% refund? I emailed again and am told my concern is under "review". This is not a legitimate company and if they claim to be, they have serious issues. At this point I am filing a fraud dispute with my bank and the BBB.
17 April 2025
Unprompted review
I paid for a product I never received
I paid for a product I never received. Ordered beginning of March.
1 March 2025
Unprompted review
They refuse to honor their 100% refund policy
Customer service is awful. I still don't have my refund, 4 weeks later. They keep emailing me back to negotiate how much of a refund I get. First it was 10%. Then 20%. I'm up to 50% now but I'm telling them each time to stop wasting my time and give me the promised 100% refund. I am so upset with this scam and fraud of a company.
3 March 2025
Unprompted review
First order successful but took about…
First order successful but took about two weeks for shipping. Second order terrible! Never even shipped, customer service SUCKS and had to dispute the charge with my bank in order to get my refund. I will never order from match cosmetics again. Pretty unfortunate because I actually like the makeup.
31 March 2025
Unprompted review
Horrible
No product. No response to emails. Guess I can kiss my money goodbye. I'll do more research next time. Don't buy from this company.
3 February 2025
Unprompted review
They can improve by actually sending…
They can improve by actually sending the product customers pay for!! It has been 2 months and still have not received my buy 1 get one free product. NOW… I get no response to emails and I still have nothing. I guess I’ll chalk this up to a $44 and some change lesson!! Total scammers don’t waste your money or your time!! Bunch of frauds! 🖕🏻
19 January 2025
Unprompted review
DO NOT buy from this company
DO NOT buy from this company. They don’t ship the product, and takes months to even answer inquiries, and then it’s the same old thing, take pictures. Take pictures of what! Crooks!
6 December 2024
Unprompted review
This is a total scam
This is a total scam. Paid my $40 for buy 1 get one free and never received my product. I have emailed several times and got 1 reply that they were working on it and then nothing. I should've done more research. What a scam. Very disappointed.
15 March 2025
Unprompted review
I placed an order on 1/18/25 and still no product
I placed an order on 1/18/25. I’ve yet to received the product ordered. I have sent three emails with no response. Do not waste your money with this company.
7 March 2025
Unprompted review
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