What made our experience awesome? Because we had no issues with arranging the insurance - on the website and through verbal and email communication. Everything was Plain Sailing! The costing was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1st ever claim after 40+ years boating and Mariner made it easy. Quick phone call, online claim, photo/s and quote for repair sent and within 48 hours had approval. Paid excess to repairer and Mariner... See more
Company replied
All quite straight forward from enquiry to contract. Competitively priced in the market. Acceptable terms. Fair Excess. Quick response to any questions. Should we ever have to make a claim we tr... See more
Company replied
Very easy to get insurance sorted. Website was very easy to follow. I I bought my boat in Auckland and need to insure whilst being relocated to Nelson by a courier. Asked the question and got a replay... See more
Company replied
Company details
Written by the company
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
Contact info
2 Reg Savory Place, 2013, Auckland, New Zealand
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Mariner Insurance
Hi Dylan, thank you for your review. Great to hear the Mariner team are offering professional & friendly service. Welcome aboard!
Reply from Mariner Insurance
Hi Barry, thank you for your review and kind words. Great to hear that you are happy with the service received throughout your claims process. Glad to have you back on the water!
Easy to deal with 😊
26 May 2026
Reply from Mariner Insurance
Hi Kate, thanks for your review and kind words. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Reply from Mariner Insurance
Hi Douglas, thank you for your great feedback! Glad to hear the Mariner Crew was able to help you with getting quick and hassle free cover for your vessel - Welcome aboard!
Exceptional experience
Communication and care could not have been better. Absolutely nothing could have been done better. Comms were prompt and professional whilst being personal and genuinely caring. Great service, thank you team!
24 April 2026
Reply from Mariner Insurance
Hi James, thank you so much for your kind words! We really appreciate you taking the time to share your experience. It’s fantastic to hear that our team’s communication and care stood out throughout your claim. Glad to have you back on the water!
Reply from Mariner Insurance
Hi Penny, thanks for your review and kind words. We appreciate your support over the years - Great to have you aboard!
Reply from Mariner Insurance
Hi Paul, thank you for your review and kind words. Great to hear that you are happy with the service received throughout your claims process. Glad to have you back on the water!
Reply from Mariner Insurance
Hi Tony, thank you for your review & kind words. Great to hear that you found our service prompt and clear throughout your claim process. Glad to have you back on the water!
Quick and easy
Quick and easy. Good communication to accept claim and fast payment. Thanks you.
13 May 2026
Reply from Mariner Insurance
Hi Magdalena, thank you for your review & kind words. Great to hear that you found our service prompt and clear throughout your claim process. Glad to have you back on the water!
Reply from Mariner Insurance
Hi Evan, thank you for your review and kind words. Great to hear that you are happy with the service received throughout your claims process. Glad to have you back on the water!
Reply from Mariner Insurance
Hi there, thank you for your review. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Made easy 3rd boat now and wouldn't use…
Made easy 3rd boat now and wouldn't use anyone elce!
17 May 2026
Reply from Mariner Insurance
Hi Conor, thanks for your continued loyalty over the years. We really appreciate your ongoing support and are so pleased we’ve been able to keep things easy for you each time. Great to have you aboard!
Easy to proceed and set up boat…
Easy to proceed and set up boat insurance based on informations requested.
Than you guys.
8 May 2026
Reply from Mariner Insurance
Hi Theo, thanks for your review! Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Reply from Mariner Insurance
Hi Ulysis, thanks for your feedback! We’re really pleased to hear you found the service smooth, the pricing fair, and the process quick and easy - that’s exactly the experience we aim to deliver. Welcome aboard!
First time insuring a keel boat and was…
First time insuring a keel boat and was advised that it needed a survey. Once survey was submitted the proposal was completed very promptly and with clear conditions/exclusions.
7 May 2026
Reply from Mariner Insurance
Hi Anthony, thanks for your review! We appreciate you working through the survey process with us, and we’re glad we could turn things around promptly with clear terms and conditions for you. Thanks again for taking the time to share your experience - Welcome aboard!
Reply from Mariner Insurance
Hi Mark, thanks for your feedback! Great to hear the Mariner team are offering proactive and responsive service, and were able to provide you with competitive coverage. We really appreciate you taking the time to share your thoughts - Welcome aboard!
It was all so easy
It was all so easy. The quote was quick and they were so pleasant and professional to deal with. It was a cap with the name on it that I was given that me make contact at the start. Would love another one.
7 May 2026
Reply from Mariner Insurance
Hi John, thanks for your kind feedback. We’re thrilled to hear the process was quick, easy, and a pleasure to deal with from the start.
And we love that one of our caps helped spark the connection - we might just have to see what we can do about getting another one your way! Welcome aboard!
Reply from Mariner Insurance
Hi Moira, thank you for the review. Great to hear you found our online service quick and easy to get straightforward cover in place. Welcome aboard!
Reply from Mariner Insurance
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Mariner made the process straight…
Mariner made the process straight forward and simple.
Certain other insurance companies seemed to put unnecessary hurdles in the way.
5 May 2026
Reply from Mariner Insurance
Hi there, thanks for your review and kind words. We’re really glad to hear you found the process straightforward and easy to navigate.
Making things simple and removing unnecessary hurdles is exactly what we aim for, so it’s great to know that stood out to you. Welcome aboard!
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