What made our experience awesome? Because we had no issues with arranging the insurance - on the website and through verbal and email communication. Everything was Plain Sailing! The costing was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1st ever claim after 40+ years boating and Mariner made it easy. Quick phone call, online claim, photo/s and quote for repair sent and within 48 hours had approval. Paid excess to repairer and Mariner... See more
Company replied
All quite straight forward from enquiry to contract. Competitively priced in the market. Acceptable terms. Fair Excess. Quick response to any questions. Should we ever have to make a claim we tr... See more
Company replied
Very easy to get insurance sorted. Website was very easy to follow. I I bought my boat in Auckland and need to insure whilst being relocated to Nelson by a courier. Asked the question and got a replay... See more
Company replied
Company details
Written by the company
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
Contact info
2 Reg Savory Place, 2013, Auckland, New Zealand
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy and quick to use :)
11 June 2026
Reply from Mariner Insurance
Hi Steve, thanks for your review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Kaieke Moana - Sea Rider
I really appreciate the help from customer service and online registration process was easy to follow.
11 June 2026
Reply from Mariner Insurance
Hi Jamie, thanks for your review and kind words. Great to hear the Mariner team are offering helpful service and you found our online system quick and easy to get cover in place. Welcome aboard!
Answering telephone promptly and being…
Answering telephone promptly and being able to talk to them A good referral from Boat City
10 June 2026
Reply from Mariner Insurance
Hi there, thank you for your review. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
I was having a number of problems with…
I was having a number of problems with my dear wife in dementia care at the time and having trouble finding time. Dear Aaron stood up to the plate and did a phone call completion of proposal form for me.Such a great help cheers paul.
9 June 2026
Reply from Mariner Insurance
Hi Paul, thank you so much for your kind words, we really appreciate you taking the time to share this, especially during what sounds like a very challenging period.
We’re so happy Aaron was able to make the process easier by completing the proposal over the phone. Supporting our clients when they need it most is exactly what we aim to do, so it’s wonderful to hear he could help lighten the load.
Great to have you onboard and thank you for your continued support!
Was easy and hassle free to insure our…
Was easy and hassle free to insure our boat. price was good
23 May 2026
Reply from Mariner Insurance
Hi there, thanks for your review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
People on the phone who understood boats
8 June 2026
Reply from Mariner Insurance
Hi Bob, thanks for your review and kind words. Great to hear the Mariner team are offering professional & knowledgeable service. Welcome aboard!
Reply from Mariner Insurance
Hi Marlon, thanks for your review and kind words. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
It is affordable and the sign up…
It is affordable and the sign up process was relatively straightforward. Thank you.
28 May 2026
Reply from Mariner Insurance
Hi Eric, thanks for your review and kind words. Great to hear you found our service quick and easy to get cover in place. Welcome aboard!
Reply from Mariner Insurance
Hi Mikel, thank you for your review and kind words. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Just all round helpful
2 June 2026
Reply from Mariner Insurance
Hi there, thank you for your review & kind words. Great to hear the Mariner team are offering helpful service. Welcome aboard!
Jason was really professional and…
Jason was really professional and walked through the quotation really thoroughly. Great service all round
26 May 2026
Reply from Mariner Insurance
Hi Mr Jones, thank you for your review and kind words. I will be sure to pass your comments on to Jason - Welcome aboard!
No stress quoting to insurance at a great price
Easy to enter details on the website to generate a quote. Then a couple of days later paid... seemless and easy and the price was better than the main stream house and contents providers.
24 May 2026
Reply from Mariner Insurance
Hi Brent, thanks for your review and kind words. Great to hear you found our online service easy to get competitive cover in place. Welcome aboard!
Great company to deal with .
Great company to deal with .
Very easy claims process and nice people to deal with well done guys
Tony Easteal
20 May 2026
Reply from Mariner Insurance
Hi Tony, thanks for your review and kind words. Happy to hear the Mariner Crew was able to help you with getting hassle free cover for your new vessel and provided great service throughout your claims process. Great to have you aboard!
Reply from Mariner Insurance
Hi there, thank you for your review and kind words. Great to hear the Mariner team are offering helpful service and made it easy to get cover in place - Welcome aboard!
Renew my Policy convert to Monthly from Yearly.
To Renew my Policy that had already expired was an easy transition to convert yearly to monthly payment
which the Mariner Insurance already had existing signed documents to make transparency a lot easier.
Very happy with the outcome to continue with my Insurance Policy to have protection for our Vessels.
thank you. Sandy Tau
21 May 2026
Reply from Mariner Insurance
Hi Sandy, thanks for your review and kind words. Great to hear the Mariner crew were able to help you with getting cover back into place. Great to have you onboard!
Reply from Mariner Insurance
Hi Ashley, thank you for your review. Glad to hear the Mariner Crew was able to support you with getting hassle free cover for your vessel - Welcome aboard!
Reply from Mariner Insurance
Hi there, thank you for your review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Reply from Mariner Insurance
Hi Bob, thanks for your review and kind words. Great to hear the Mariner crew are providing professional and prompt service. Welcome aboard!
Reply from Mariner Insurance
Hi Ian, thanks for your review. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Happy customer
Great service, easy to work with, realistic price, I would recommend this Insurance Company.
26 May 2026
Reply from Mariner Insurance
Hi James, thanks so much for your review and kind words. We’re really pleased to hear the Mariner crew could help you secure hassle-free, competitive cover for your vessel. We truly appreciate your recommendation - Welcome aboard!
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