Manta Sleep Reviews 485

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness in blocking light and providing comfort for a better sleep experience. Many appreciate the thoughtful design, such as flat headphones for side sleepers and soft materials. The customer service is frequently highlighted as exceptional, with many reviewers commending the team for their responsiveness, helpfulness, and willingness to resolve issues efficiently. However, some people mentioned issues with the longevity of certain products, specifically the Velcro on masks wearing out over time. A few customers also found some products, like the cool sleep mask or certain sound masks, to be uncomfortable or not suitable for their specific needs, such as side sleeping or ear sensitivity. There were also isolated reports of slow response times from customer service or issues with product delivery.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its high quality, comfort, and... See more

Quality

Users describe positive interactions with quality, highlighting that products are often top-notch, soft,... See more

Customer service

Clients share positive opinions on customer service, with many praising the team's friendliness,... See more

User experience

People report positive experiences with user experience. Many customers express satisfaction with the comfort... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the customer service team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took a night to adjust to my comfort but loved it after that! I love with the Bluetooth feature as my ear doesn’t hurt from using my air buds anymore! INLOVE with the aroma dots as it helps eliminate... See more

Company replied

Rated 4 out of 5 stars

I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working grea... See more

Company replied

Rated 5 out of 5 stars

Manta Sleep's customer service is extraordinary! I was having some issues charging the Sleep SOUND Mask and Erica Amaro, from customer service immediately sent help with great instructions. Also, the... See more

Company replied

Rated 5 out of 5 stars

I would not buy anywhere else apart from manta sleep! High quality legit products! I can't emphasize enough on quality! We have their travel inflatable neck pillow, nap arc, cool manta masks, hot mask... See more

Company replied


Company details

Written by the company

Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I like my Manta pro sleeping mask

I like my Manta pro sleeping mask. It is different from a conventional sleep mask. The mask does not put pressure on my eyes and blocks out light at my nose bridge. I find it comfortable to sleep with it on my face.

3 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re glad you’re enjoying your Manta PRO Sleep Mask and noticing the difference, especially the zero eye pressure and full blackout around the nose bridge.

Comfort and complete darkness are exactly what we design for, so it’s great to hear it’s working well for you. We truly appreciate your support.

Rated 5 out of 5 stars

Replaced and old silk model.-Bought…

Replaced and old silk model.-Bought this sleep mask for my wife. She had an old silk model that she had used forever. She loves this one and pledges to take care of it.

24 February 2026
Unprompted review
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Reply from Manta Sleep

We love hearing this, thank you for sharing! It’s great to know the new mask is a worthy replacement for her longtime silk favorite.

Wishing her many more years of great sleep ahead, and we truly appreciate your support.

Rated 5 out of 5 stars

This is my second purchase from them

This is my second purchase from them. I have migraines and these sleep masks help so much.

7 February 2026
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Reply from Manta Sleep

Thank you so much for your continued support. We’re really glad to hear the masks have been helpful for you, especially when it comes to managing migraines. That means a lot to us.

Wishing you many more restful, comfortable nights ahead.

Rated 1 out of 5 stars

Waste Waste Waste. Shame on you, Manta BS

Umm what is the difference between this and the 184820814 other white noise sound machines on the market...nothing except the pricetag. Waste of money and high hopes. TBH the sound machines on amazon are far superior.

31 October 2025
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Reply from Manta Sleep

Thank you for sharing your honest feedback. Our white noise machine is intentionally designed with carefully engineered, non-looping sounds and hardware built specifically for consistent, high-quality sleep audio. We understand there are many options on the market, and preferences can vary.

If you’re open to it, we’d be happy to learn more about your experience and see if there’s anything we can do to help. Feel free to reach out to us at support@mantasleep.com.

Rated 5 out of 5 stars

Excellent customer support!

Excellent customer support!

24 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re thrilled to hear you had an excellent experience with our customer support team. We truly appreciate your support.

Rated 5 out of 5 stars

Incredible customer support

I purchased a previous gen mask and after wearing it for two months, I didn't like it, and wanted to get a new one. Well, not only did they refund my money, but they had me keep the old one! Perfect service.

16 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the incredible feedback! We’re glad our team could make the process simple and helpful while you found the right fit.

It means a lot to hear you had such a positive experience. We truly appreciate your support and for giving Manta Sleep a try.

Rated 5 out of 5 stars

Eye mask is good

Eye mask is good. Sound machine is fantastic!I would buy both again.

18 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re glad you’re enjoying the sleep mask, and love hearing that the white noise machine is a standout for you.

It means a lot that you’d buy both again. We truly appreciate your support.

Rated 5 out of 5 stars

Great customer service @ high product…

Great customer service @ high product quality, reasonable price.

22 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the kind words! We’re glad you’re happy with both the product quality and the support you received. Providing great value and reliable customer care is always our goal. We truly appreciate your support.

Rated 5 out of 5 stars

Top Tier Customer Support

My white noise machine stopped working and customer support quickly got a replacement out to me. Have been using this and the sleep mask for years and cant imagine sleeping without them.

20 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re glad our team could quickly get a replacement white noise machine out to you and keep your sleep routine uninterrupted.

It means a lot to hear you’ve been using our products for years and can’t imagine sleeping without them. We truly appreciate your continued support.

Rated 5 out of 5 stars

Excellent customers service

I had ordered two masks, and after several tries, concluded that we were not a good fit. This has nothing to do with the quality of the product but more with my very 'messy' way of sleeping. I shared my concern with a customer service representative who offered a refund. We had a very honest, friendly, constructive email exchange. I could really feel that they are genuinely interested in their customers' satisfaction.

22 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the thoughtful review. We appreciate you giving the masks a genuine try and sharing such honest feedback. Sleep styles can be very personal, and we’re glad our team could make the experience constructive and straightforward.

It means a lot to hear that you felt supported and valued, that’s exactly what we aim for. Thank you for your kind words and for giving Manta Sleep a chance.

Rated 4 out of 5 stars

Customer service experience

I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working great for me. They processed the refund for that particular eye mask and said for avoiding inconvenience I could keep it and gift it if I so pleased. Really happy with their customer service experience.

22 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing your experience! We’re glad the Bestseller Bundle is working well overall and that our team could make the return process for the PRO mask simple and convenient.

We truly appreciate your kind words about our customer service and your support, it means a lot to us.

Rated 5 out of 5 stars

Solid support experience

I purchased the Manta SOUND Sleep Mask and ultimately realized it wasn’t the right fit for me as a side sleeper. The Bluetooth components ended up pressing on my ears after a few weeks.

That said, I was genuinely impressed with Manta’s customer support. They responded quickly, clearly explained my options under the guarantee, and handled everything professionally and efficiently. Erica was especially responsive and easy to work with, which made the process straightforward and stress free.

While this particular model didn’t work for me, the overall experience left a positive impression. I’m actually considering trying a different version to see if it’s a better fit.

Customer service like that goes a long way.

25 November 2025
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Reply from Manta Sleep

Thank you for the thoughtful review. The Manta SOUND Sleep Mask is designed with ultra-thin, adjustable speakers to support side-sleep comfort, but fit and feel can still vary depending on individual sleep position and preferences. That’s exactly why we offer different models, to help everyone find their ideal setup.

We’re especially glad to hear that one of our Customer Success Agents made the process smooth and straightforward. That’s exactly the experience we aim to provide. If you decide to try another version, we’re confident we can help you find one that’s a better fit.

Thanks again for your support.

Rated 5 out of 5 stars

Game Changer absolutely

Game Changer-Truly a wonderful nights sleep now. Fits great and super comfortable. Highly recommend.

11 February 2026
Unprompted review
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Reply from Manta Sleep

Love hearing this, thank you! We’re thrilled the mask has been a game changer for your sleep and that you’re finding it comfortable and a great fit. We truly appreciate the recommendation and your support.

Rated 5 out of 5 stars

There Are Good Folks Left Out There

After my experience with them, I am a forever Manta Sleep customer. Not only are their products quality, but their customer service is phenomenal. My house burned and we lost everything, including a Manta noise machine I had never gotten to use. I contacted the company and they sent me a new one free of charge. There really are still good folks out there.

17 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing your story. We’re truly grateful for your kind words and honored to have been able to help in a small way during such a difficult time. Your support means a lot to our team, and we’re glad to have you as part of the Manta Sleep community.

Rated 2 out of 5 stars

I really want to love my manta sound… but!

I really want to love my manta sound mask. I've had my eye on one for ages after going through various amazon equivalents.. my partner saw me looking longingly at one online and he gifted it to me as a christmas present. I am a super light sleeper so its a really thoughtful and useful gift. I got it, I used it for a week, fab all round. Then it came to charging it. It would not charge at all. Gutting. I wrote manta sleep an email detailing how it had given me a me a renewed sleep experience but needed a replacement due to my mask being faulty. They responded quickly with some troubleshooting tips which I tried... but to no avail. So I emailed them back. No response. I emailed again, perhaps they'd missed my email over the busy period. Nothing. As of writing this review, I have emailed a third time but I am extremely disappointed with the customer service levels here. Manta offer a no quibble return ( which i dont even want, I just want a sleep mask that I can charge and use!) I feel I am having to put so much effort in just to get a faulty product sorted out that was bought a little over 2 months ago.
Sort it out Manta. I trusted you.

18 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing this feedback. We’re glad to hear the Manta SOUND Sleep Mask made such a positive difference to your sleep, but this follow-up experience is not the standard we aim to provide. Our team is always here to make sure faulty products are resolved quickly and with as little effort as possible.

Could you please provide your order number so we can locate your details and sort this out for you right away? We’ll make sure you’re taken care of.

Rated 1 out of 5 stars

I ordered the Manta PRO sleep mask

I ordered the Manta PRO sleep mask, it lasted about 8 months, then the velcro securing the cups to the band stopped working. My boyfriend has the standard one, which has a different velcro - normal velcro, and it's in better shape. Save your money, either buy the cheapest one, or, "myhalos" sleep mask on amazon is my preferred sleep mask. Better full blackout

16 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing your feedback and for giving the Manta PRO Sleep Mask a try.

The adjustable hook-and-loop closure on the strap is designed to provide a fully personalized fit, and all of our masks are made with high-quality materials to ensure they last longer than most alternatives on the market. With regular use, factors like frequency, care, and environment can naturally impact how materials wear over time.

Manufacturing defects typically appear within the first six months, which is why our warranty is structured around that timeframe to make sure every customer is supported. After extended daily use, components may simply be experiencing normal wear.

If you’d like our team to take a closer look at your mask, we’re happy to help — just reach out with your order details.

Rated 5 out of 5 stars

Love the product

Love the product. I'm a side sleeper, and a light sleeper. Almost anything wakes me up so I needed a comfortable sleep mask that could keep up sounds/music and still let me lay my head flat.

I recently purchased the Gen 2 sleep mask after my dog ate my Gen 1. The new Gen 2 fixed a lot of the design problems with Gen 1. However, they seem to be finicky with charging. My first one just stopped charging. I submitted a form on the website and the first message I got was the product was on its way. Customer service was responsive, friendly, and want to ensure I was satisfied.

15 February 2026
Unprompted review
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Reply from Manta Sleep

We love hearing that the Manta SOUND Sleep Mask (New Gen) is delivering for you, especially as a side and light sleeper. That’s exactly what it’s built for: zero pressure, total blackout, and comfort that lasts all night.

For clarity, the mask includes a built-in NTC thermistor safety feature, which allows charging only within a 0–45°C temperature range. If the room is too cold or too warm, charging may temporarily pause. It’s a built-in safeguard designed to protect the battery and extend the life of your mask.

We’re also glad our Customer Success Team was able to step in quickly. Taking care of our customers is a top priority. If you ever need help troubleshooting or have questions, you can reach us anytime at support@mantasleep.com
.

Rated 5 out of 5 stars

Great customer service

The earplugs didn't work for me (not enough sound isolation) but when I reached out to support got a super quick and friendly response to help with my return.

13 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing your experience. While the earplugs weren’t the right fit for your needs, we’re glad our team could provide a quick and friendly return experience. We truly appreciate your feedback and support.

Rated 5 out of 5 stars

THE BEST sleep masks

THE BEST sleep masks, hands-down!
That is, it nothing else to add.

13 October 2025
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Reply from Manta Sleep

Thank you so much for the amazing feedback! We’re thrilled to hear you think our sleep masks are the best. We truly appreciate your support.

Rated 5 out of 5 stars

My wife loved it and she is a very hard…

My wife loved it and she’s a very hard person to shop for lol! Just say my Valentine weekend was awesome now that she can get some sleep…

8 February 2026
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Reply from Manta Sleep

We love hearing this, thank you for sharing! We’re so glad the gift was a hit and helped make your Valentine’s weekend even better. Wishing your wife many nights of great sleep ahead.

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