Manta Sleep Reviews 484

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness in blocking light and providing comfort for a better sleep experience. Many appreciate the thoughtful design, such as flat headphones for side sleepers and soft materials. The customer service is frequently highlighted as exceptional, with many reviewers commending the team for their responsiveness, helpfulness, and willingness to resolve issues efficiently. However, some people mentioned issues with the longevity of certain products, specifically the Velcro on masks wearing out over time. A few customers also found some products, like the cool sleep mask or certain sound masks, to be uncomfortable or not suitable for their specific needs, such as side sleeping or ear sensitivity. There were also isolated reports of slow response times from customer service or issues with product delivery.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its high quality, comfort, and... See more

Quality

Users describe positive interactions with quality, highlighting that products are often top-notch, soft,... See more

Customer service

Clients share positive opinions on customer service, with many praising the team's friendliness,... See more

User experience

People report positive experiences with user experience. Many customers express satisfaction with the comfort... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the customer service team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took a night to adjust to my comfort but loved it after that! I love with the Bluetooth feature as my ear doesn’t hurt from using my air buds anymore! INLOVE with the aroma dots as it helps eliminate... See more

Company replied

Rated 4 out of 5 stars

I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working grea... See more

Company replied

Rated 5 out of 5 stars

Manta Sleep's customer service is extraordinary! I was having some issues charging the Sleep SOUND Mask and Erica Amaro, from customer service immediately sent help with great instructions. Also, the... See more

Company replied

Rated 5 out of 5 stars

I would not buy anywhere else apart from manta sleep! High quality legit products! I can't emphasize enough on quality! We have their travel inflatable neck pillow, nap arc, cool manta masks, hot mask... See more

Company replied


Company details

Written by the company

Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

484 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Exceptional experience

Exceptional experience! Big thanks to Kristy for her outstanding support. She was helpful, patient, and efficient in fixing my order. 5 stars for the product and 10 stars for Kristy!

15 March 2026
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Reply from Manta Sleep

Thank you for the amazing feedback! We’re glad to hear you had such a great experience and that your order was resolved quickly and smoothly. We truly appreciate your support and are happy we could help.

Rated 5 out of 5 stars

Love the manta mask

Very responsive when I had a problem with my mask. I do love the fit of the mask you should know. The company is very kind and generous.

11 March 2026
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Reply from Manta Sleep

Thank you for the kind words! We’re glad our Customer Success team could respond quickly and help when you needed it.

It’s great to hear you love the fit of the mask, that’s exactly what we aim for. We truly appreciate your support.

Rated 5 out of 5 stars

very comfortable

Stays on!-Love this mask. I have tried several others but have always had issues with them falling off. This one stays on, doesn’t move around, and doesn’t let in any light. I have sensitive skin and haven’t had any problems with breakouts or irritation. It’s very soft and comfortable.

10 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the wonderful feedback! We’re so glad the mask is staying securely in place and delivering the total blackout you were looking for. It’s also great to hear that the softness and materials are comfortable for your sensitive skin.

We truly appreciate your support and are happy to be part of your sleep routine.

Rated 5 out of 5 stars

Quick, Comprehensive Service

The customer service team quickly responded when I was sent a defective model, even sending the replacement before my return had arrived.

9 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re glad our Customer Success team could respond quickly and get a replacement on the way without delay.

We truly appreciate your support and are happy we could make the process smooth for you.

Rated 5 out of 5 stars

Truthful to their word

I ordered the Manta ProSleep Mask and reached out to Manta as I couldn't seem to position it in a way that didn't cause sinus pressure pain and stifle the breathing in and out of my nose more. After some solid suggestions that also unfortunately failed, I let them know and within a short time they had honoured their 60 day money back gaurantee. This was a really positive experience and my only disappointment is that I couldn't wear it due to my sinuses.

7 March 2026
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Reply from Manta Sleep

Thank you for sharing your experience. While the mask wasn’t the right fit due to your sinus sensitivity, we appreciate you giving it a genuine try and working through the adjustments with our team.

We’re glad the process was smooth and that our 60-day money-back guarantee delivered the experience we aim for. Thank you for giving Manta Sleep a chance.

Rated 5 out of 5 stars

Great system

I enjoy the system quite a bit while I do have a few nitpicks they don't really bother me that much.

I have the worst stompy upper neighbors and these were the last bit I needed to drown them out.

I did have one of the speakers die on me, but I did get them replaced, customer service was great, understanding and I didn't have a fuss.

7 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing your experience! We’re glad the product is helping you block out those stompy neighbors and improve your sleep.

It’s also great to hear our team was able to quickly replace the speaker and make the process smooth for you. We truly appreciate your support.

Rated 5 out of 5 stars

Customer service was extremely…

Customer service was extremely responsive and helpful.

6 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the kind words! We’re glad to hear our Customer Success team was responsive and helpful. We truly appreciate your support.

Rated 5 out of 5 stars

Super helpful customer service.

Super helpful customer service.

3 March 2026
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Reply from Manta Sleep

Thank you for the kind words! We’re glad our Customer Success team was able to help and make your experience a positive one. We truly appreciate your support.

Rated 1 out of 5 stars

FAULTY WITH MINIMAL USE

Paid around £80 for a mask 2 years old minimal use and the Velcro eye patches have came off rendering it useless.

6 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing your feedback. The eye cups on Manta masks are designed to be fully adjustable and securely attach with a hook-and-loop closure so they can be repositioned as needed, even with regular use. Our products are built with durability in mind and are designed to provide long-lasting comfort and performance over time.

Our team has already been in touch with you regarding this order and provided a courtesy solution as the mask is outside the warranty period. We always aim to offer a fair resolution whenever possible and appreciate the opportunity to assist. If you’d like our team to review this further or discuss it in more detail, please feel free to reach out to us at support@mantasleep.com with your order details.

Rated 5 out of 5 stars

Top Notched Products and Service

I am very pleased with the products I purchased for my husband and myself. I had been referred to Manta from my daughter who is a lighter sleeper than myself and I loved her sleep mask. I purchased a silk mask for myself and a basic for my husband, with ear plugs for when we travel. I had a question that Erica, in Customer Service, resolved with ++ service as well. I am very impressed with Manta and highly recommend them!

26 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the wonderful feedback! We’re so glad the masks and earplugs have been a great fit for both you and your husband, and it’s great to hear your daughter’s recommendation led you to Manta.

We’re also happy one of our Customer Success agents could help with your question and make the experience a positive one. We truly appreciate the recommendation and your support.

Rated 5 out of 5 stars

Excellent Customer Service

I’d heard a lot of great things about Manta Sleep masks, so I decided to buy one for my partner’s birthday. Unfortunately, the box arrived damaged, so I contacted customer support for help. Kristy Valencia was incredibly helpful and provided excellent customer service. They quickly arranged for a replacement sleep mask to be sent at no additional cost and apologised for the inconvenience. This level of service really stands out and will definitely encourage me to choose Manta again in the future.

1 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing your experience. We’re glad one of our Customer Success agents was able to step in quickly and get a replacement mask on the way. It means a lot to hear that the support you received stood out, and we truly appreciate you choosing Manta Sleep for such a thoughtful gift.

Rated 5 out of 5 stars

Very smooth and satisfactory customer…

Very smooth and satisfactory customer service experience. explained an issue that I had with the product. They promptly said they would issue me a refund and I could keep the product without having to return it. Customer service a+

4 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re glad our team could make the process smooth and resolve the issue quickly for you. We truly appreciate your kind words about our customer service and your support.

Rated 5 out of 5 stars

Excellent products and outstanding…

Excellent products and outstanding customer service!

3 March 2026
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Reply from Manta Sleep

Thank you for the kind words! We’re thrilled to hear you’re enjoying the products and had a great experience with our customer service team. We truly appreciate your support.

Rated 5 out of 5 stars

I bought my first Manta Mask in 2021

I bought my first Manta Mask in 2021. One of my coworkers suggested a weighted mask as I suffered debilitating migraines. I was surprised of how it had the perfect pressure for those nasty migraines and it completely shut out any light! I ended up buying the original mask for napping and travel and I couldn't be happier with both purchases! They are still so soft and plush and block all light.

I was on the fence about purchasing either a sound mask or the white noise machine. I already had a white noise machine, which was more annoying than helpful. But, I also love to fall asleep to Yoga Nidra meditations. I ended up settling on the noise machine and felt super excited to receive it last Friday. Unfortunately upon powering on and pairing my booster speaker, the white noise machine speaker decided that it didn't want to go on and started sputtering and producing popping and other odd noises that signified an electronic issue. I tried the usual shutting off and powering it on again, unplugging it and plugging it back it, and then letting it sit for a while before trying it again. Unfortunately, it never came back to life.

I reached out to the Manta team within the hour of receiving it with a video. Because it was the weekend I didn't hear back right away, but understandably so. When I did hear back, Sienna offered a sincere apology and included info on troubleshooting steps. Even though I walked through them the speaker did not reset. Sienna and the team decided to just send me another speaker with no questions asked or requests made. I felt so supportive and so very well taken care of! Even though they mentioned understanding how frustrating this could be I just reassured them that, although it was a bummer, it wasn't frustrating at all. These things happen but I also know the quality of products they make. I've LOVED my Manta masks for the last 5 years. And if they ever fall apart, I will order new ones! I am beyond thankful for such quality. This speaker thing is just a fluke I believe but I was thankful to experience their quality that is extended to their customer support team.

Thanks so much, Manta and team for SUCH great products—worth EVERY penny and then some!

2 March 2026
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Reply from Manta Sleep

Thank you so much for sharing such a thoughtful review and for being with us since 2021. It means a lot to hear how much the masks have helped you, especially during migraines, and that they’ve continued to deliver comfort and total blackout over the years.

While the issue with the white noise machine was certainly unexpected, we’re glad our team could step in quickly and get a replacement arranged for you. Your understanding and kind words truly mean a lot to us.

Thank you again for your continued support and for trusting Manta Sleep with your rest. We’re grateful to have you as part of the community.

Rated 5 out of 5 stars

Lifesaver-We recently moved into a very…

Lifesaver-We recently moved into a very creaky apartment on the 1st floor and could hear every movement of our upstairs neighbors. I'm now getting sleep again thanks to my Manta white noise machine. I'm so thankful I found it!!

14 February 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing this! We’re so glad the white noise machine is helping you get restful sleep again, especially in a noisier environment. That’s exactly what it’s designed for.

We truly appreciate your support and are happy to be part of your sleep setup.

Rated 5 out of 5 stars

Third-shifter approved

I have purchased from them multiple times, in love the product, the quality, and the service! As a third-shifter with a sleep disorder I swear by manta masks and have bought multiple for loved ones on birthdays or Christmas. I own three masks myself, the first of which I purchased probably four years ago and it is still fully functional and in great condition, I only bought the initial extra to use when one needs to be laundered and my most recent purchase was the silk mask. I am a picky sleeper and I love their products!

6 February 2026
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Reply from Manta Sleep

We love hearing this, thank you for your continued support over the years. It means a lot that our masks have earned a place in your routine as a third-shifter, and that your first one is still going strong after four years.

We’re especially glad the Silk mask has been a great addition. Thanks for trusting Manta Sleep, and for sharing it with your loved ones, too.

Rated 5 out of 5 stars

Great product and customer service.

Great product. Comfortable on the pillow. Amazing customer service.

3 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re glad you’re finding the mask comfortable on the pillow and that you had an amazing experience with our customer service team. We truly appreciate your support.

Rated 5 out of 5 stars

Outstanding costumer support

Ordered the silk mask and knew right away that it wasn’t going to work for me (side-sleeper). Customer service was responsive and very helpful. No regrets ordering from them! I just wish the mask worked for me because it really seems to be great quality

1 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the thoughtful feedback. Sleep position can make a big difference in overall comfort, especially for side sleepers, and we appreciate you giving the Silk mask a try.

We’re glad our team could make the experience smooth and helpful. If you ever decide to explore a different model designed with side sleep in mind, we’d be happy to help you find a better fit.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Courier didn't deliver my product to me despite marking it as delivered. Manta immediately shipped a new one out which arrived promptly.

3 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for sharing your experience. While delivery issues are outside our control once a package leaves our facility, we’re always here to make it right when something goes wrong.

We’re glad our team could quickly get a replacement on the way and ensure it reached you promptly. We truly appreciate your support.

Rated 5 out of 5 stars

I like my Manta pro sleeping mask

I like my Manta pro sleeping mask. It is different from a conventional sleep mask. The mask does not put pressure on my eyes and blocks out light at my nose bridge. I find it comfortable to sleep with it on my face.

3 March 2026
Unprompted review
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Reply from Manta Sleep

Thank you for the great feedback! We’re glad you’re enjoying your Manta PRO Sleep Mask and noticing the difference, especially the zero eye pressure and full blackout around the nose bridge.

Comfort and complete darkness are exactly what we design for, so it’s great to hear it’s working well for you. We truly appreciate your support.

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