Manta Sleep Reviews 484

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness in blocking light and providing comfort for a better sleep experience. Many appreciate the thoughtful design, such as flat headphones for side sleepers and soft materials. The customer service is frequently highlighted as exceptional, with many reviewers commending the team for their responsiveness, helpfulness, and willingness to resolve issues efficiently. However, some people mentioned issues with the longevity of certain products, specifically the Velcro on masks wearing out over time. A few customers also found some products, like the cool sleep mask or certain sound masks, to be uncomfortable or not suitable for their specific needs, such as side sleeping or ear sensitivity. There were also isolated reports of slow response times from customer service or issues with product delivery.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its high quality, comfort, and... See more

Quality

Users describe positive interactions with quality, highlighting that products are often top-notch, soft,... See more

Customer service

Clients share positive opinions on customer service, with many praising the team's friendliness,... See more

User experience

People report positive experiences with user experience. Many customers express satisfaction with the comfort... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the customer service team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took a night to adjust to my comfort but loved it after that! I love with the Bluetooth feature as my ear doesn’t hurt from using my air buds anymore! INLOVE with the aroma dots as it helps eliminate... See more

Company replied

Rated 4 out of 5 stars

I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working grea... See more

Company replied

Rated 5 out of 5 stars

Manta Sleep's customer service is extraordinary! I was having some issues charging the Sleep SOUND Mask and Erica Amaro, from customer service immediately sent help with great instructions. Also, the... See more

Company replied

Rated 5 out of 5 stars

I would not buy anywhere else apart from manta sleep! High quality legit products! I can't emphasize enough on quality! We have their travel inflatable neck pillow, nap arc, cool manta masks, hot mask... See more

Company replied


Company details

Written by the company

Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

484 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After an issue with my Manta Mask…

After an issue with my Manta Mask charging, Erica was super helpful and responsive in organising a new mask to be delivered promptly. Great customer service and support and turn around with my new mask! I love my Manta Mask pro!

5 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing your experience! We’re so glad one of our Customer Success agents was able to help quickly and get a replacement mask on the way. It means a lot to hear you’re loving your mask, and we truly appreciate your support.

Rated 5 out of 5 stars

Great products and customer service

I have been using many of their products for years. Never had a problem except on my latest purchase there was a technical issue. It was resolved promptly by a helpful customer service team.

11 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for your continued support over the years. We’re glad our team could quickly resolve the issue with your latest purchase and keep your experience a positive one. We truly appreciate you being part of the Manta Sleep community.

Rated 5 out of 5 stars

I recently purchased the Manta SOUND+…

I recently purchased the Manta SOUND+ Bluetooth sleep mask and overall I really enjoy it. The ability to listen to guided meditations or calming music directly through the mask has been amazing for helping me relax and fall asleep. The sound quality is great and it is very comfortable to wear.

For winding down at night, yoga nidra, or daytime naps, it works perfectly. The blackout is excellent and the adjustable eye cups make it easy to get a custom fit with no pressure on my eyes.

The only issue I ran into is using it on work nights. Because the mask connects by Bluetooth, my phone alarm goes to the mask speakers instead of the phone. Since I sometimes take the mask off in my sleep, I worry about missing my alarm in the morning. That makes it a little less practical for nights when I absolutely need to wake up on time.

My partner also tried it and preferred a mask that does not go over the ears, so the Bluetooth version was not the best fit for her personal comfort.

What really stood out to me was the customer service. When I reached out about our situation, the team was incredibly helpful and understanding. They offered to send us a Manta Sleep Mask Pro so we could have a non Bluetooth option as well, without needing to exchange the SOUND+ mask. That level of service is rare and very appreciated.

Overall, the product is high quality and works wonderfully for relaxation and sleep. If you want a mask for meditation, travel, or deep rest, I highly recommend it. Just keep in mind the alarm issue if you rely on your phone alarm for work.

11 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for such a detailed and thoughtful review. We’re thrilled to hear the SOUND Mask is helping you relax, meditate, and drift off comfortably, and that the sound quality, blackout, and adjustable fit are delivering the experience we designed it for.

We appreciate you highlighting the alarm behavior as well, Bluetooth audio routing can depend on individual phone settings and routines, and it’s great to have different mask options to match how you plan to use it night to night. We’re glad our team could help you and your partner find the setup that works best for both of you.

Thank you for the recommendation and for being part of the Manta Sleep community.

Rated 2 out of 5 stars

Its cooling and heating beans bags

Its cooling and heating beans bags. Not comfortable at all. Should have returned it

4 March 2025
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing your feedback. Comfort and temperature preferences can vary from person to person, and our STEAM & COOL masks are designed to fit your unique face, with eye cups that are infinitely adjustable in position, angle, and strap tightness so you can place them exactly where you need for a refreshing, relaxing experience. If you’d like help exploring alternatives, our Customer Success team would be happy to assist, please reach out anytime at support@mantasleep.com.

Rated 5 out of 5 stars

Love earplugs

Love earplugs, excited about my new gen mask (arriving today)!

5 February 2026
Manta Sleep logo

Reply from Manta Sleep

Love hearing this, thank you for your support! We’re so glad you’re enjoying the earplugs and can’t wait for you to try your Manta SOUND Sleep Mask (NEW Gen). We hope it makes a big difference in your sleep.

Rated 5 out of 5 stars

I ordered the Manta Sleep earplugs.

I ordered the Manta Sleep earplugs with high hopes, but found that they didn't fit the shape of my ears. Not surprising because a lot of things designed to fit in the ears, do not work for me. So unfortunately, these did not work for me.
However, customer service was excellent. They honored my request for a refund immediately and without question. They also allowed me to keep the earplugs as a courtesy, to pass along to someone that could use them.

4 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing your experience. We understand that in-ear products can be very personal when it comes to fit, and we’re glad our team was able to make the refund process quick and easy. We truly appreciate your thoughtful feedback and your kind words about our customer service.

Rated 5 out of 5 stars

Very quick and easy warranty claim

Very quick and easy warranty claim process. Very good product, as well for my needs.

1 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for the great feedback! We’re glad the warranty process was quick and easy and that the product is working well for your needs. We truly appreciate your support and for choosing Manta Sleep.

Rated 5 out of 5 stars

Two years of amazing sleep with Manta Sleep Pro

I've been using the MS Pro mask for two years now and absolutely love it. It's cool and dark and I barely know I'm wearing it.

I just bought my second Manta Sleep Pro mask.

I had a little delivery problem with the second mask and Manta Sleep responded immediately and sorted it out within minutes. Top marks. Highly recommended.

8 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you so much for your continued support! We’re thrilled to hear the Manta PRO Sleep Mask has been delivering cool, comfortable, total-darkness sleep for the past two years, and that our team could quickly resolve the delivery issue with your second mask. We truly appreciate the recommendation and are grateful to be part of your sleep routine.

Rated 5 out of 5 stars

Excellent Customer Service

Customer service was fast and helpful!

6 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for the kind words! We’re glad our customer service team was able to help quickly and make your experience a great one. We truly appreciate your support.

Rated 5 out of 5 stars

Great quality

Great quality, complete blackout when wearing the eye cover which I need when sleeping during the day (I work nights), and fast delivery

3 February 2026
Manta Sleep logo

Reply from Manta Sleep

Thank you for your review! We’re so glad the mask is delivering the complete blackout you need for daytime sleep and that your order arrived quickly. We truly appreciate your support and hope it keeps helping you get great rest.

Rated 5 out of 5 stars

Superb service

The service and personal responses to my concerns were superior. This kind of service is rare these days. The mask blocks light nearly completely as advertised and the adjustable cups are a benefit.

7 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you so much for the kind words! We’re thrilled to hear that our team was able to provide the level of support you deserved and that the mask is delivering the near-total blackout and adjustability we designed it for. We truly appreciate you taking the time to share your experience and for choosing Manta Sleep. Sleep well!

Rated 5 out of 5 stars

Finally Sleeping Again Thanks to Manta

My Manta Sleep Mask has genuinely changed my life. I have a neighbor with floodlights that flash on and off into my windows all night long. Blackout curtains, blinds, even black window film—nothing worked. We felt like we were living in a cave and still couldn’t sleep.

Then I tried the Manta Sleep Mask. Total blackout, incredibly comfortable, and my first truly good night’s sleep in a long time. The product quality is outstanding, and their customer service is just as impressive. I honestly can’t recommend this company enough.

6 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing this! We’re so glad the mask was able to deliver true blackout and help you finally get real sleep again, even in a tough lighting situation. It means a lot to hear that both the product and our Customer Success Team made a difference for you. Thanks for trusting Manta Sleep and for the strong recommendation.

Rated 4 out of 5 stars

Patience with my carelessness

I quickly misplaced the use manual and became frustrated that poking around wasn’t a solution. The staff at Manta Sleep we’re patient and attentive, checking back to make sure I was on track and sending me a PDF of the manual. They were genuinely interested in solving the problem I created without any hint of recognizing that.

1 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thanks for sharing your experience. We’re glad our team was able to step in and make things easier by getting you the manual and checking in along the way. Helping you get the most out of your Manta Sleep product without any hassle is always the goal. We appreciate you taking the time to let us know.

Rated 5 out of 5 stars

Great customer service

Great customer service, responsive and caring. Earplugs - great quality, work great for me!
Ordered their new gen mask, excited to start using it!

5 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thanks so much for the kind words. We’re glad to hear that you had a great customer service experience with us and our Manta Sleep Earplugs are working well for you. We’re excited for you to try the Manta SOUND Sleep Mask New Gen and hope it delivers the same great experience. Sleep well, and thanks for choosing Manta Sleep.

Rated 5 out of 5 stars

I’m a 3x buyer and loyal Manta customer

I’m a 3x buyer and a very loyal Manta brand fan. I’ve tried cheaper masks prior but once I found Manta products I’ve been with them since. Their service is just as solid as thier products. Pay the premium…you won’t regret it.

6 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for being such a loyal Manta Sleep customer. It means a lot to hear that both our products and our service have earned your trust over time. We put a lot of care into building masks that last and backing them with solid support, so your recommendation really says it all. Thanks for sticking with us and for spreading the word.

Rated 5 out of 5 stars

Incredible support and really well…

Incredible support and really well built product. I normally don’t leave reviews but I was impressed with how quick the mask arrived and how nice the adjustability was. Also 100% blackout. I needed support for one small thing and the email reply came back super quick. Really impressed.

6 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thanks so much for taking the time to share this. We’re thrilled to hear you’re loving the adjustability, true 100% blackout, and that your Manta Sleep mask arrived quickly. Huge shoutout as well for the kind words about our Customer Success Team as we work hard to respond fast and make sure even the small things are handled right. Sleep well, and thanks for being part of the Manta Sleep community.

Rated 5 out of 5 stars

The sleep mask is literally the best…

The sleep mask is literally the best for anyone, especially someone working night shift! I can't recommend it enough!

5 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thanks so much for the love! We’re thrilled to hear the mask has been a game-changer, especially for night shift sleep, which is no joke. Helping people get truly dark, uninterrupted rest is exactly what we’re here for. Appreciate the recommendation and welcome to better sleep.

Rated 5 out of 5 stars

Very very good quality

Very very good quality - highly recommended!

8 January 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for the kind words! We’re glad you’re loving the quality and truly appreciate the recommendation. Here’s to better sleep, night after night.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I enjoy my sound machine and the options for sounds and volume. I recommmend the two speaker set for full sound control. My toddler enjoys it too.

4 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for sharing this! We’re so glad you’re enjoying the sound machine and its flexibility and that the two-speaker setup is giving you full control. Even better that it’s toddler-approved. We appreciate the recommendation and are happy to be part of your family’s sleep routine.

Rated 5 out of 5 stars

Great product and even better customer…

Great product and even better customer service.

4 February 2026
Unprompted review
Manta Sleep logo

Reply from Manta Sleep

Thank you for the kind words! We’re happy to hear you’re loving the product and that our Customer Success Team made a great impression. We appreciate you being part of the Manta Sleep community.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look