Magnolia Box Reviews 

466
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Many people enthusiastically praise the exceptional product quality, beautiful custom framing options, and the vast selection of available art pieces. Consumers consistently mention that items arrive securely packaged while customer service representatives remain extremely helpful, friendly, and responsive. However, some customers also noted occasional problems regarding delivery services, including unexpected shipping delays and tracking difficulties. A few reviewers experienced late arrivals or missing packages caused by external couriers rather than internal business operations. Others mentioned minor inconveniences such as extended delivery times during busy seasonal periods or courier communication hurdles.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and craftsmanship... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the products. Consumers... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and well-packaged... See more

Service

Reviewers mention positive feedback about service, noting it is reliable, professional, and first-class all... See more

Customer service

Clients share positive opinions on customer service, highlighting professionalism, care, and a first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more

Rated 5 out of 5 stars

I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more

Rated 5 out of 5 stars

Prompt service, quick delivery with notifications of every step and also didn't bump up delivery charges when we put in our address which is one of the british islands and a lot of companies deem as b... See more

Rated 5 out of 5 stars

It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more


Company details

  1. Home Goods Store
  2. Art Gallery

Written by the company

A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

466 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(466)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent in all ways.

I purchased a stretch canvas of a Rossetti painting. It arrived promptly and packaged well. When I opened it I was stunned how beautifully it had been reproduced. This is a gift but as I love it and the quality so much I will be buying a canvas for myself. Great product, great company and excellent customer service, what more can I say.

27 February 2025
Unprompted review
Rated 3 out of 5 stars

Poster arrived in good time but image…

Poster arrived in good time but image slightly blurred. Not as crisp as I would expect. Disappointing.

8 February 2025
Unprompted review
Magnolia Box logo

Reply from Magnolia Box

We're sorry to hear that Nick - can you email shop@magnoliabox.com with your order details and we'll take a look. Thank you.

Rated 5 out of 5 stars

Great Quality, Great Value

I have purchased two English National Ballet framed prints from Magnolia Box. Both superb quality with rich authentic colors. Delivery was quick and the prints well packaged. Great value for money.

19 January 2025
Rated 5 out of 5 stars

Fantastic prints and fantastic service

I ordered a print too late for delivery before Christmas according to the website, but to my surprise and delight it arrived two days before Christmas. The print is absolutely beautiful. The quality of the print and the quality of the service are fantastic.

18 December 2024
Rated 5 out of 5 stars

Good quality product

Good quality product, prompt.
One issue, tracking was difficult, it was untraceable for 5 to 6 days. I made an enquiry for help. On the same day it was delivered.

19 November 2024
Rated 5 out of 5 stars

I ordered 2 items and one came quite…

I ordered 2 items and one came quite quickly. I am still waiting for the second item. Over all I am very pleased. The items were a gift and sent to a different address so I didn’t see them but was told the item that has already showed up is perfect and very happy.
Thank you.

22 October 2024
Rated 5 out of 5 stars

Extremely happy with product and service

Beautiful print as advertised: Vermeer's The Glass of Wine, safely delivered from the far side of the world much more quickly than I expected. Very responsive and helpful support staff. Thankyou Magnolia Box for a job well done. I couldn't be happier.

25 October 2024
Unprompted review

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