Magnolia Box Reviews 443

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including prints, canvases, and frames, noting excellent color saturation and detail. People also frequently highlight the efficient and prompt delivery service, with items arriving quickly and well-packaged. The customer service is often described as top-notch, with many appreciating the helpful and responsive team. However, some people experienced issues with the website, specifically regarding image cropping that removed significant parts of classic artwork. A few other people also felt that the resolution of some images was poor, leading to disappointing print quality, and there were occasional reports of items being damaged during transit.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers highlight the excellent quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of prints, paper, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and speedy shipping,... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Website

Users describe ambiguous interactions with the website. Many customers found the website informative, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more

Rated 5 out of 5 stars

A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more

Rated 5 out of 5 stars

It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more

Rated 5 out of 5 stars

Hi, Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high qua... See more


Company details

  1. Home Goods Store
  2. Art Gallery

Written by the company

A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

443 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A super present

Great photo of a falcon that my grandson was delighted with. He has it framed on his bedroom wall.
It arrived promptly and well packaged.

28 March 2026
Rated 5 out of 5 stars

Makes my heart sing!

Fabulous and huge (120cm x 80cm). Colour is true to the original and crsply printed, and it's in a smart classy modern frame. It makes my heart sing to look at it! I have lots of original art but I know not to hang those over a radiator - so that's where this one is going. It feels good value too, about the same cost as a really good night out. The one thing that would have made it even better is a couple of screw eyes and a length of cord, and maybe George Clooney to give me a hand putting it up.

27 January 2026
Rated 5 out of 5 stars

A particularly good quality print…

A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to order the correct size print, using top quality inks and an appropriate border. There was an online facility to ask questions and my query was answered clearly and almost immediately. Good price too. I will definitely use Magnolia again.

22 January 2026
Rated 5 out of 5 stars

Fantastic customer service

It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me down over some postcards. I was offered a refund after two weeks of no show but when the packet turned up a week later and I offered to pay again I was invited to enjoy my cards as a gesture of good will. It was so easy to communicate and what good will! Thank you Magnolia Box!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order coming scarily close to Christmas it was shipped instantly and arrived soon after. Print is high quality and nicely framed. Also excellent customer service, with my queries answered promptly and helpfully. I would definitely recommend.

23 December 2025
Rated 5 out of 5 stars

quality and custom request

After buying some prints from Magnolia box i was immediately impressed with the quality and the price for said quality. There was a piece by an artist that wasn't on the website, but their other pieces were. I shot them an email, and Vincent and the team he worked with made my request come to life it was such a nice thing to do, as they really didn't have to go to the effort to do that for me. Very impressed, will continue to buy from this site for future prints 5 stars!

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Magnolia Box fine art print

SS United States Entering Southampton Harbor
Quantity: 1
Fine art poster / L: 75 x 60cm / Border (full artwork)

I ordered a fine art print of the USS United States entering Southampton Docks for my 94 year old father as a Christmas present (he used to work in the docks and the ship was his favourite).
Delivery was prompt and the packaging good, unfortunately - (and this was no fault of Magnoliabox) - the quality of the original photographic negative was poor, so the print suffered accordingly. Vincent from the Magnoliabox customer care team was brilliant - responding to my initial review very quickly and offered me a reprint. When it was established this would not resolve the issue involving the print quality he fully refunded my purchase. This is clearly a business who care about their customers: Many thanks.

8 December 2025
Unprompted review
Magnolia Box logo

Reply from Magnolia Box

Hi Paul, thank you for this feedback - can you email shop@magnoliabox.com, ideally with some photos of the issue, and we'll investigate what's happened here. We can organise either a reprint or a full refund.

Rated 5 out of 5 stars

Quality prints and excellent customer service

Ordered 3 framed prints from Magnolia Box during the busy Christmas period. They were generated and dispatched promptly, although one of the prints was lost in transit by DPD. I reported this immediately to Magnolia Box and a replacement print was sent out promptly and arrived in time for Christmas (thanks Vincent).
All-in-all excellent service and I would use them again.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent All round!

This has been one wonderful experience and transaction. First of all, the range of products is immense and the versions on offer too. Communication and service have been absolutely top-notch, kind, considerate and prompt, and the product was delivered well packaged and on-time. The framed print itself was precisely as described and of great quality. Overall, I am very pleased, and I won't hesitate to do business with Magnolia Box again. Very Highly recommended.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

What great personal customer service…

What great personal customer service this company provides! Not only is the selection and quality of prints and display/framing options fantastic and competitively priced, but they really do go the extra mile to ensure a first class customer experience! Products are excellently put together and hand finished. Shipping is speedy and efficient. The finished product does not disappoint, and overall customer experience is second to none. This is most definitely a company you can trust.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

And again … wow!

And again! Wow! Another print almost a year later of excellent quality. This time canvas in floating frame. Just superbly handled, put together and shipped. Thank you! (NB: you might just want to tell your shippers—in this case FedEx—not to rip the box it came in

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. There was a slight hiccup with the delivery, by Royal Mail and my item was damaged. I contacted the company and they took care of it straight away. Offered a replacement or refund. It was handled, professionally, efficiently and friendly, absolutely no hassle . An extremely pleasant shopping experience and I am delighted with my purchase.

15 November 2025
Unprompted review

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