I ordered a replacement A key for my macbook air 2024 and it was initially delayed by royal mail. I reached out to macreplacementkeys and they issued a second key for free and refunded the shippin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found Mac replacement keys via a google search. The communication was outstanding.I emailed and asked a question prior to the order they responded immediately. I then received the key the next days,... See more
What can I say other than brilliant! Arrived quickly and I followed their online video instructions to replace my MacBook Pro command key (“,) I would strongly recommend this company for replac... See more
I broke a single up arrow keyboard button from my MacBook Pro M1. I visited few local repair shops who all quoted me £250+ to replace entire keyboard. I ordered the single required key from MRK, it... See more
Company details
Written by the company
Mac Replacement Keys provides replacement keycaps and clips for Apple MacBooks, MacBook Airs, MacBook Pros as well as other Apple keyboards.
Contact info
United Kingdom
- help@macreplacementkeys.com
- macreplacementkeys.com
4.7
Excellent
469 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience
Arrived as expected. Quick response to query I had. Would recommend!!
13 January 2025
Reply from Mac Replacement Keys
Hello,
Thank you for your wonderful review! We’re so glad we could meet your expectations. If you ever need anything in the future, we’re always here to help.
Kind regards,
Thomas
Good enough!
Hey replacement does the job and it’s made of good quality material. I just find it quite expensive for the item sold.
9 January 2025
Reply from Mac Replacement Keys
Hello,
Thank you for your review! I'm glad to hear your key arrived quickly and was easy to fit. Enjoy your fully working keyboard, and let us know if you ever need anything else!
Kind regards,
Thomas
Fast service and good quality products
The caps on my most used keys on my Macbook Air were beginning to wear to the point where you couldn't read the letters and the light was shining through the key cap. It's a known fault with some Airs and the whole keyboard had already been replaced under Apple warranty. I was a bit dubious about replacement caps but I ordered four from Mac Replacement keys plus the key removal tool. They arrived within 48 hours and the clear instructions on their website enabled me to change the caps in minutes. I will now order a few more that are starting to wear as I am so happy with the quality, service and the advice.
20 January 2025
Unprompted review
Reply from Mac Replacement Keys
Hello Nick,
Thank you for your detailed and thoughtful review! I’m so glad to hear that you found our keycaps to be a great solution and that the instructions helped make the replacement process easy. It’s fantastic to know you’re happy with the quality and service—we really appreciate your support!
Looking forward to helping with any future replacements.
Kind regards,
Thomas
Great experience
Absolutely delighted! I ordered a few keys and after my order went through, I noticed that I need one more key as well. Contacted the support and they added the key into my order free of charge! Highly recommend!
14 January 2025
Unprompted review
Reply from Mac Replacement Keys
Hello Angel,
Thank you for your kind words! I’m so glad we could help with your order, and it’s great to hear you had a positive experience with our support team. We truly appreciate your recommendation and are always happy to assist!
Kind regards,
Thomas
Such a great little shop
Such a great little shop!
My little one decided to pull off an arrow key on my MacBook, whilst doing so he broke off the parts inside the key and the butterfly clip.. searched YouTube and came across Mac replacement keys videos on how to replace the clip/hinge as well as the key itself. selection of keys are wonderful and the instructions are clear to follow! Super happy with my little left arrow key purchase and would recommend this to anyone who has lost or broken their Mac keys/keyboard. 10 out of 10!
12 December 2024
Reply from Mac Replacement Keys
Hello,
Thank you for your fantastic review! I’m so glad our videos and instructions helped you replace your arrow key with ease. It’s great to hear you’re happy with your purchase, and we really appreciate your recommendation!
Kind regards,
Thomas
Reply from Mac Replacement Keys
Hello,
Thank you for your review! I’m glad to hear your key arrived quickly and was just what you needed. Let us know if we can help with anything else!
Kind regards,
Thomas
Simple and Fast
The site made it really simple to use and the key arrived promptly and well packaged.
10 December 2024
Reply from Mac Replacement Keys
Hello Mike,
Thank you for your review! I’m glad you found the site easy to use and that your key arrived quickly and well packaged. We appreciate your support!
Kind regards,
Thomas
No quibbling. Excellent service.
I ordered two separate keys in two different orders. The second arrived, but the first did not. I contacted KRK, who promptly dispatched a replacement. No quibbling. Excellent service.
17 December 2024
Reply from Mac Replacement Keys
Hello Ian,
Thank you for your kind review! I’m sorry to hear about the initial missing order, but I’m glad we could quickly resolve it for you. We appreciate your support and are always happy to help!
Kind regards,
Thomas
Good reliable service🤗
9 December 2024
Reply from Mac Replacement Keys
Hello,
Thank you for your kind words! I’m glad you had a great experience with our service. We truly appreciate your support! 🤗
Kind regards,
Thomas
Good product
28 November 2024
Reply from Mac Replacement Keys
Hello,
Thank you for your review! I’m glad to hear you’re happy with the product. Let us know if you ever need anything else!
Kind regards,
Thomas
Quick delivery
Quick delivery. Good quality. Great instructions video to diy replace the key.
22 October 2024
Reply from Mac Replacement Keys
Hello Nic,
Thank you for your review! I’m glad to hear you were happy with the quick delivery, quality, and our instructional video. We appreciate your support!
Kind regards,
Thomas
Excellent customer service and I would…
Excellent customer service and I would highly recommend.
20 October 2024
Reply from Mac Replacement Keys
Hello Wayne,
Thank you for your kind words! I’m glad you had a great experience with our customer service. We truly appreciate your recommendation!
Kind regards,
Thomas
Ordered the wrong key but after a quick…
Ordered the wrong key but after a quick email all was sorted, brilliant service , thank you 👍
14 October 2024
Reply from Mac Replacement Keys
Hello David,
I’m glad we could quickly sort that out for you! Thank you for your kind words—we’re always happy to help. 👍
Kind regards,
Thomas
Reply from Mac Replacement Keys
Hello Chris,
Thank you for your review! I’m glad to hear you had a great experience and that your keyboard is fully fixed. We appreciate your support!
Kind regards,
Thomas
Quick and Amazing
Quick, fantastic advice and amazing service! Even when I got the specs wrong for what I needed, they sorted everything out quickly and sent me the part I needed at no extra cost! A breath of fresh air on the customer satisfaction side, thanks guys!
4 October 2024
Reply from Mac Replacement Keys
Hello Sam,
Thank you for your amazing review! I’m so glad we could get everything sorted for you quickly and at no extra cost. It’s great to hear you had a positive experience—customer satisfaction is what we aim for!
Kind regards,
Thomas
Quick, efficient service
Came in quick, customer service was amazing and the videos on YouTube helped!
30 September 2024
Reply from Mac Replacement Keys
Hello Usman,
Thank you for your review! I’m glad your order arrived quickly and that our customer service and YouTube videos were helpful. We truly appreciate your support!
Kind regards,
Thomas
The key was a perfect fit
The key was a perfect fit. This is the second time MK has supplied keyboard keys to me I was happy with both supplies.
30 September 2024
Reply from Mac Replacement Keys
Hello Keith,
Great to hear the key was a perfect fit! I’m glad you’ve had a positive experience with us both times. Let us know if you ever need anything else.
Kind regards,
Thomas
Great service
I've used Mac Replacement keys a few times before and always been satisfied. Even when the wrong type of key has been sent by mistake (a one-off) they very quickly responded to be certain of details and then immediately resent. Extremely happy with their service.
20 September 2024
Reply from Mac Replacement Keys
Hello,
It’s great to hear you’ve had a consistently good experience with us! I’m glad we could quickly sort things out when needed. Always happy to help!
Kind regards,
Thomas
Reply from Mac Replacement Keys
Hello Kevin,
Glad to hear you had a quick turnaround and a great experience with your bespoke request! Let us know if you ever need anything else.
Kind regards,
Thomas
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