Mac Replacement Keys Reviews 468

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and excellent service, noting that orders arrive promptly and the support team is very responsive. Many people are happy with the quality of the replacement keys, finding them to be a perfect match for their original parts and easy to install. However, some customers also noted issues with the product itself, mentioning that a few keys didn't fit correctly or arrived with minor defects. There were also occasional reports of delivery delays or receiving the wrong key, though the company often resolved these issues by sending replacements quickly.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the good quality,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

People report positive experiences with their orders. Customers found the ordering process quick and easy,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the product's quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a replacement A key for my macbook air 2024 and it was initially delayed by royal mail. I reached out to macreplacementkeys and they issued a second key for free and refunded the shippin... See more

Rated 5 out of 5 stars

I found Mac replacement keys via a google search. The communication was outstanding.I emailed and asked a question prior to the order they responded immediately. I then received the key the next days,... See more

Rated 5 out of 5 stars

What can I say other than brilliant! Arrived quickly and I followed their online video instructions to replace my MacBook Pro command key (“,) I would strongly recommend this company for replac... See more

Rated 5 out of 5 stars

I broke a single up arrow keyboard button from my MacBook Pro M1. I visited few local repair shops who all quoted me £250+ to replace entire keyboard. I ordered the single required key from MRK, it... See more


Company details

  1. Computer Repair Service

Written by the company

Mac Replacement Keys provides replacement keycaps and clips for Apple MacBooks, MacBook Airs, MacBook Pros as well as other Apple keyboards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

468 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding customer service

I found Mac replacement keys via a google search. The communication was outstanding.I emailed and asked a question prior to the order they responded immediately. I then received the key the next days, which worked for two weeks. I emailed and explained they replied straight away and couldn’t have been more helpful. I sent a photo at their request, they could see the issue and then sent me another replacement key and extra back up key. It works perfectly. The customer service provided by by Mac & Thomas is outstanding. I don’t normally write reviews or rarely but I am so impressed with their fast customer response and genuine relationship with the customer. I highly recommend their service.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service that I would use again

I ordered a replacement A key for my macbook air 2024 and it was initially delayed by royal mail. I reached out to macreplacementkeys and they issued a second key for free and refunded the shipping.

I returned one of the keys as I didn't need two.

Very speedy response time and great customer care. The replacement key came in perfect condition, the correct colour and size, and even came with the scissor mechanism

12 April 2026
Rated 5 out of 5 stars

Great service

1. Everything works great!
2. Royal Mail didn't deliver it the first time. I reached out to Mac Replacement Keys, guys promptly sent a second copy, which I received the next day.

Thanks a lot for the great service, clear description, and exact keys I need.

27 February 2026
Rated 5 out of 5 stars

Incredible service

Incredible service! Very fast delivery. I was able to replace two keys on my Macbook that should've been fixed by Apple but wasn't. Consulted a tech store and said they could fix it for 145$. Found the Mac Replacement Keys website and could not believe how easy it was to replace and install.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Replacement keys were excellent quality and arrived quickly. Thomas was super helpful with a follow up query and an extra part. Thanks!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

amazing!!!!!

amazing!!!!!
it was great and looks like the og and it came a day early plus if u watch the yt vids they help really well easy to put on as well

6 February 2026
Rated 5 out of 5 stars

Great service and fast delivery!

Great service and fast delivery!

I initially emailed an enquiry and Thomas was super quick to reply with his help. Order and delivery was super fast and the product was exactly what I needed.

30 January 2026
Rated 5 out of 5 stars

Perfect

Perfect, fixed my shift key in literally 2 minutes. It matches perfectly to the other keys. Item arrived the next day and issues regarding the wrong address were resolved instantly :)

15 January 2026
Rated 5 out of 5 stars

Great Company, 5 ⭐

What can I say other than brilliant!
Arrived quickly and I followed their online video instructions to replace my MacBook Pro command key (“,)

I would strongly recommend this company for replacement computer parts.

Thanks,
Mr. A

15 January 2026
Rated 5 out of 5 stars

Clear, easy fast Mac key replacement parts

After an accident that damaged one of the keys I needed a quick replacement and the website alone would have helped identifying the type, but with easy ordering and fast delivery it was a no-brainer using it straightaway.

30 October 2025

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