I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
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Review summary
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Reviews shaping this summary
The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
Company replied
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my fac... See more
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Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service
Great service, I was able to get the tartan and accompanying items without any trouble and when an item didn't fit correctly, the replacement was sent out the next day. Great customer service and I shall be sure to use MacGregor and MacDuff again for future events
10 March 2026
Reply from MacGregor and MacDuff
Hi Scott,
Thank you for your great review! We’re pleased you found everything easy to arrange and that we could get a replacement to you promptly. We really appreciate your support and look forward to helping you again in the future.
Kind Regards,
Rachel
What an amazing experience hiring a kilt!
What an amazing experience hiring a kilt from MacGregor and MacDuff. We had to travel from Texas to Scotland for a wedding. As the officiant, I needed something formal for the occasion. The tuxedos available for rental were not very exciting; the choices were very limited, not to mention the hassle of having to transport it with us while we traveled.
Hiring the kilt made it so much easier, and I was so much more handsome in it! Their website was very easy to navigate and informative. The online measurement was a breeze. I picked up the kilt at the main city center store in Glasgow. The fitting there was very easy, and they were super helpful, showing me how to dress and wear the kilt, and then they had a courier pick it up the day after our event.
All of the people I worked with were super nice and helpful. The whole experience was a breeze, and I thought the price was a bargain considering the level of service and the quality of the product. I received a lot of compliments at the wedding and was very pleased with the whole experience.
16 March 2026
Unprompted review
Reply from MacGregor and MacDuff
Hi John,
Thank you for taking the time to share your experience. We’re delighted everything from the online ordering process to your in-store fitting and collection went smoothly. Providing a seamless service for customers travelling to Scotland is something we take great pride in, and it’s wonderful to hear this reflected in your visit.
We’re so pleased you enjoyed wearing the kilt for such an important role, and we truly appreciate your kind recommendation.
Kind Regards,
Rachel
Customer Service were fantastic and…
Customer Service were fantastic and item is awesome quality!
5 March 2026
Reply from MacGregor and MacDuff
Hi Phil,
Thanks for your amazing review! We're so glad to hear you love your new scarf!
Kind Regards,
Rachel
Everything perfect
25 February 2026
Reply from MacGregor and MacDuff
Hi Jiri,
Thanks for the great review! It's lovely to hear you are happy with your order.
Kind Regards,
Rachel
Been brilliant from start to finish.
Been brilliant from start to finish.
Would 100% recommend.
24 February 2026
Reply from MacGregor and MacDuff
Hi Billy,
Thanks for your great review! We're delighted to hear of your experience and we really appreciate your recommendation.
Kind Regards,
Rachel
An excellent company
First experience of this companyy. Excellent quality and goods arrived swiftly. Could not fault!
24 February 2026
Reply from MacGregor and MacDuff
Hi Edwin,
Thanks for your lovely review! We're so pleased to hear you are happy with your order.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Jayne,
Thanks for your 5 star review! We're so pleased to hear of your experience with us!
Kind Regards,
Rachel
Colours of the stole
The stole I bought was red based in colour with dark blue and green. In fact, it’s orange with a garish green and blue - very different. The fabric is not at all soft, and not comfortable to ear next to skin
20 February 2026
Reply from MacGregor and MacDuff
Hi Robin,
Thanks for your review. I'm sorry to hear you are disappointed with your tartan stole. Our Orders Team will be in touch shortly.
Kind Regards,
Rachel
Great service from this company and…
Great service from this company and great communication at all times
19 February 2026
Reply from MacGregor and MacDuff
Hi Graham,
Thanks for your great review! We're delighted to hear you are happy with the service and communication received.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Colin,
Thanks for the 5 star review! It's great yo hear you are happy with your kilt pin order.
Kind Regards,
Rachel
Communication very good as is the product
Communication very good, checking when I needed the order, custom made goods arrived ahead of schedule and quality is very good.’
19 February 2026
Reply from MacGregor and MacDuff
Hi Ian,
Thanks for the great review! We're so pleased to hear you are happy with your tartan braces and the communication received.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Cameron,
Thanks for your great review! We're so pleased to hear you are happy with your order and the service received.
Kind Regards,
Rachel
Great service …
10 February 2026
Reply from MacGregor and MacDuff
Hi Patrick,
Thanks for your great review!
Kind Regards,
Rachel
MacGregor and MacDuff products are top notch.
MacGregor and MacDuff products are of the highest quality. I always go to their website first when I need to buy something.
6 February 2026
Reply from MacGregor and MacDuff
Hi Brian,
Thanks for your great review! We're so pleased to hear you are happy with your order and we really appreciate your continued support.
Kind Regards,
Rachel
Patient and expert service
Graeme was really good in sourcing a once worn kilt even sending other kilts for me to try. I eventually settled on a Modern Colquhoun tartan. Well done indeed.
10 February 2026
Reply from MacGregor and MacDuff
Hi Peter,
Thanks for your lovely review! It's great to hear Graeme was able to help get the perfect kilt for you!
Kind Regards,
Rachel
We were very happy with the kilt and…
We were very happy with the kilt and service we will be back thank you
10 February 2026
Reply from MacGregor and MacDuff
Hi William,
Thanks for the great review and your support. We'd love to welcome you back in the future.
Kind Regards,
Rachel
Excellent product and customer service
Item I requested was high quality and custom made. Throughout the process I was frequently informed of timelines, given clear updates, and knew exactly where my package was. The folks I interacted with over email were friendly and addressed my queries directly and with clear outcomes.
6 February 2026
Reply from MacGregor and MacDuff
Hi Gordon,
Thanks so much for your review! It's wonderful to hear you felt supported from start to finish and that you love your pocket square!
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Anne Marie,
Thank you so much for the great review! We’re really glad you found our team friendly and helpful.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Matt,
Thanks for your great review! We're so pleased to hear you are happy with your recent orders and we really appreciate your continued support.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Colin,
Thanks for your great review! We're so pleased to hear you're happy with your order and the service received.
Kind Regards,
Rachel
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