I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
Company replied
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Review summary
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The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
Company replied
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my fac... See more
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Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent product and customer service
Item I requested was high quality and custom made. Throughout the process I was frequently informed of timelines, given clear updates, and knew exactly where my package was. The folks I interacted with over email were friendly and addressed my queries directly and with clear outcomes.
6 February 2026
Reply from MacGregor and MacDuff
Hi Gordon,
Thanks so much for your review! It's wonderful to hear you felt supported from start to finish and that you love your pocket square!
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Anne Marie,
Thank you so much for the great review! We’re really glad you found our team friendly and helpful.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Matt,
Thanks for your great review! We're so pleased to hear you are happy with your recent orders and we really appreciate your continued support.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Colin,
Thanks for your great review! We're so pleased to hear you're happy with your order and the service received.
Kind Regards,
Rachel
Fantastic service and product
5 February 2026
Reply from MacGregor and MacDuff
Hi Julie,
Thanks for your great review! We're so pleased to hear you are happy with the service and product received.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi John,
Thank you for the great feedback. We’re pleased you found the sgian dubh well made and good value.
Kind Regards,
Rachel
Great service and response to order was…
Great service and response to order was fantastic
19 January 2026
Reply from MacGregor and MacDuff
Hi Steve,
Thank you so much! We’re delighted you were pleased with the service and the speed of your order.
Kind Regards,
Rachel
Fantastic tartan cummerbund
Great product, well made and good communication from the team about timescales to tailor it.
29 January 2026
Reply from MacGregor and MacDuff
Hi Alistair,
Thank you for the great feedback. We’re pleased you found the product well made and appreciated the communication around timescales.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Michael,
Thanks for the great review! It's lovely to hear of your positive experience.
Kind Regards,
Rache;
Second time buying from here and always…
Second time buying from here and always a pleasure. The shirts fits perfectly and are amazing quality.
27 January 2026
Reply from MacGregor and MacDuff
Hi Iain,
Thanks for the continued support and your kind words. We're delighted to hear you are so happy with your order.
Kind Regards,
Rachel
Great communication and product
Communication with the shop was excellent and the kilt was ready ahead of schedule.
27 January 2026
Reply from MacGregor and MacDuff
Hi Robert,
Thank you for your kind words! We’re delighted you were pleased with the communication and that your kilt was ready ahead of schedule. We hope you enjoy wearing it.
Kind Regards,
Rachel
Took ages to get the items I ordered
Took ages to get the items I ordered. 3 weeks for one and 7 for the other. No communication from them until I enquired on whereabouts of items. Piss poor.
28 January 2026
Reply from MacGregor and MacDuff
Hi Matthew,
Thanks for your feedback. I am sorry to hear your order was delayed and you received no contact from us. Our Order Team will be in touch with you shortly.
Kind Regards,
Rachel
Super fast delivery and perfect product!
30 January 2026
Reply from MacGregor and MacDuff
Hi Ursula,
Thanks for your great review! We're so pleased to hear you are happy with your order and delivery timeframe.
Kind Regards,
Rachel
Tartan bowtie
This is a great company, I was worried about having the right one for my grandsons bow tie for a wedding and they made sure it was correct and kept me up to date with my order and was posted in a timely manor
Many thanks
22 January 2026
Reply from MacGregor and MacDuff
Hi Baden,
Thanks for your kind review! We're delighted we could help ensure you the bow tie was perfect for the wedding.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Kenneth,
Thanks for reaching out and sorry to hear your order hasn't arrived.
Your order was dispatched on 26th January with Royal Mail International Standard delivery who aim for delivery within 7 working days. I am so sorry there was a delay with this.
Our Order Team will be in touch shortly.
Kind Regards,
Rachel
My husband went for his kilt last year…
My husband went for his kilt last year and had a great experience. He bought his kilt and rented 5 kilts. His kilts looks amazing and is of great quality. The staff are experienced and professional and very happy to help.
We had 2 people who were in a different country and MacGregor & MacDuff have a great online system for the sizes. We also got flasks in a kilt pattern for the wedding party which was a great touch and everyone loved them.
Would highly recommend attending MacGregor and MacDuff for any kilt needs
3 August 2025
Unprompted review
Reply from MacGregor and MacDuff
Hi Rhiannon,
Thanks for such a lovely review! We're so pleased to hear your husband had a great experience and that everything looked amazing on the day! Your recommendation means a lot!
Kind Regards,
Rachel
A very positive experience
A very positive experience of purchasing an ‘only worn once’ kilt online. They had the tartan that I wanted, the measuring guide on their website plus a measurement video were both very helpful, the kilt was delivered very quickly, and the quality of the kilt is just lovely. I’m really happy with the whole process, and delighted with the product. I would use them again.
23 January 2026
Reply from MacGregor and MacDuff
Hi Mrs MacKay,
Thanks for your great review! We're so glad everything from choosing the tartan to delivery went smoothly, and you're delighted with the kilt! We really appreciated your recommendation.
Kind Regards,
Rachel
excellent service and super happy with…
excellent service and super happy with the product. one point to mention is that as an overseas buyer, I was obliged to pay a significant sum in import taxes. This was in no way MacGregor & Duff's fault or responsibility but I mention as this is something other overseas buyers might be faced with.
22 January 2026
Reply from MacGregor and MacDuff
Hi Jim,
Thank you very much for your kind review! We’re delighted to hear you were happy with both our service and the product.
We also appreciate you mentioning the import taxes for overseas orders — as you noted, these charges are set by local authorities, but it’s helpful for other international customers to be aware.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Ally,
Thanks for your review! We're delighted to hear you were happy with both the service and the outfit.
Kind Regards,
Rachel
Excellent customer service
Excellent customer service when my chosen item was out of stock.
20 January 2026
Reply from MacGregor and MacDuff
Hi Jasper,
Thank you so much for your kind feedback! We’re really glad our team could help when your chosen item was out of stock, and we truly appreciate you taking the time to leave a review.
Kind Regards,
Rachel
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