The M6 Bed Warehouse Reviews 166

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and friendly approach, making the purchasing process pleasant and pressure-free. The service, from in-store assistance to delivery and installation, is frequently described as excellent, efficient, and professional. People are particularly impressed with the prompt and careful delivery service, with many highlighting the politeness and professionalism of the delivery teams who often go above and beyond, including assembling beds and removing old mattresses and packaging. The products themselves are also highly regarded for their quality and comfort.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Product

Consumers find the product to be of high quality and comfortable. Many reviewers praise the wide selection of... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the efficiency and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report positive experiences, praising friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

Friendly not felt rushed or pressured in to placing my order the lady Lynn very helpful and friendly had a single mattress off M6 when I moved about 18 mths ago ,got my mum and friends purchase there... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brandon explained all about the bed and…

Brandon explained all about the bed and mattress before our purchase and how long it would take to be delivered. They delivered well before that date having first phoned us to ask what day would be best for us. The delivery guy’s Paul and ??? We’re on time and very courteous and had the bed installed and the old bed removed in no time at all. Fantastic service and would highly recommend M6 Beds.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service without pushy sales techniques.

Order no.88156
Received a friendly welcome but allowed to browse at leisure. Excellent advice when we asked about various styles and functions. Reece and his colleagues couldn’t have been more helpful. Total transparency re costs and we added an installation and take away service to our order. Now looking forward to the arrival of our new king size bed.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I explained to Michelle the sales agent that I have a spinal injury and Degenerative Disk Disease and was looking for a new double size bed and Headboard package to help with my condition. Michelle was very attentive and knowledgeable, she informed me which mattress would be best for me and why how the sealy Franklin would be best to keep my posture supported while I sleep. I would highly recommend The M6 Bed Warehouse in Winnington if anyone would want to purchase a new mattress or bed package as the customer service is excellent.order number 88145

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service with great customer care.

From showroom to delivery it has been excellent service from the team at M6 Bed Warehouse. In the showroom, there was a good range of options to choose from and the staff were very helpful and knowledgeable with all my questions. I liked that Joe listened to my criteria for the bed before making suggestions and continued to clarify what was important throughout our conversation. The ordering process was easy with the option of payment plans. My order was non standard because I needed a base for the mattress to sit on an old brass frame. Joe arranged for the making of a bespoke base and came out to check measurements and any specific requirements so the solution was effective. Before delivery I was offered different delivery dates to suit me and timings were confirmed the day before. The delivery team arrived when they said they would. They were polite, friendly and efficient as well as respectful of my home. The bespoke base was assembled on site with no fuss and all packaging was taken away. I am very pleased with the experience and the product that I ordered from M6 Bed Warehouse and would have no hesitation in recommending them.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

88119 - Excellent Choice & Service!

Order Number - 88119
Excellent service experienced over 2 visits. Huge choice of quality beds & mattresses to choose from. We were served on both occasions by Sarah who was very knowledgable & helped us to make the right choice of a new mattress to suit our specific needs & circumstances.
I would recommend M6 Bed Warehouse without any reservation.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely service

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She showed us all the options after giving her the requirements ie low base etc. short league time for delivery which happened today. Delivery guys have delivered today and were fabulous and efficient. Perfect experience all round and highly recommend.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

We went to the Northwich store which…

We went to the Northwich store which has loads of beds to try and the staff were super helpful and knowledgable. Delivery was quicker than expected and they took the mattress to the room and removed the old one. Perfect! Highly recommend the M6 bed company!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Order no 88009

Order no. 88009
Extensive choice. Excellent service (Brandon). Very informative. Not in any way a “pressure” situation. If delivery etc. turns out to be as good as the selling, then a really good experience overall.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, speedy service

We were looking for a new bed for my mother. We wanted a low divan with drawers, as she isn't very tall, Found the Valore beds on the M6 Bed Warehouse website. The showroom had everything on display, so she could try the bed for height. Lots of swatches and headboards for her to pick from, so she could get everything as she wanted. The staff are lovely, Louis and Michelle were really helpful.
Delivery was so fast, ordered on the Saturday, bed was custom-made and delivered to our home the following Friday, so under a week. Delivery guys were great too, carried the bed upstairs and removed the old bed.
Order 87858

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Well worth a visit.

Order number 87958.
It's local to us, the showroom is very big and well laid out. We wee able to try plenty if mattresses to find the right one.
Both members of staff were helpful and knowledgeable. We were also given free delivered collection of our old matress. We were very pleased with our visit

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish! The show room in Winnington is lovely and had loads of different options in store. Michelle in store was fantastic at helping us find exactly what we needed. Delivery was efficient and our new bed looks great and is so comfy. Much better service than using a big national company and more cost efficient too, due to the low cost of M6 taking our old bed away to recycle.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

There was a great choice of beds .Michele was very knowledgeable which helped us with our decision and recommended exactly the right bed for us but at the same time gave us privacy so we didn't feel pressured or under any obligation. We found her to be a great help we weren't rushed and are very happy with the bed we purchased . The service all round was excellent . We will be recommending this company to family and friends

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Went the extra mile

A member of staff was willing to come to our home to check whether the bed would fit .
When delivered the headboard was missing so a member of staff used own vehicle to go and collect it .
Order number 87376.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic local company

A fantastic local company who sell a vast range of quality beds and mattresses to suit all price ranges. The staff (especially Michelle at the Northwich store) are very knowledgeable and extremely helpful. They ensure that the mattress you buy is the one for you, by asking a range of questions and getting you to try different ones.
The delivery service and the installation of your new bed is very professional and they even take away and recycle your old bed !
I would definitely use M6 bed warehouse again and I can highly recommend this company.

Order no:87478

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Knowledge and Customer Service Experience. We Bought!!!

We went to The M6 Bed Warehouse to initially scope out ranges and prices of a replacement mattress.

We were met by and engaged with Lynn who was incredibly knowledgeable about the entire range of beds from budget to high-end. She listened to our needs and pointed us in the right direction with a number of price options. We were invited to try all the mattresses we were considering and were left to our own devices without any "Hard Sell". This entire approach led us to deciding to place our business with Lynn and The M6 Bed Warehouse.

Once we had narrowed down our choices, we asked Lynn for advice and insight into what she thought would work best for us. She outlined pros and cons of our shortlist, including guarantees, differing constructions, delivery timescales and firmness ratings, even stating that the new mattress would initially feel a little firmer than the demonstration models but would soften once in use.

This brought us to a straight choice between two similarly priced mattresses from 2 different manufacturers. After further detailed discussions with Lynn, we made our choice, she smiled and agreed that both choices were good but the eventual choice was sound, she was genuinely pleased that we were happy.

We were then told that delivery of the new mattress and disposal of our old mattress was all included in the price, a nice surprise. Lynn also secured an additional discount as a promotion is due to start next week.

We placed our order, (Order Number 87811) paid a 10% deposit, shook hands and left. The entire process was a great example of superb customer service throughout.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service Brandon

What a pleasure my experience was today, Brandon was extremely helpful and made buying my Matress such an easy purchase. I was moving house tomorrow and he even delivered personally within the hour. 5 star showroom. 5 star service thanks for everything today. Lee

25 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look